Milan, Lombardy, Italy · On-site
About the position: The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a…
Skills: Customer Success Management, Technical Consulting, Account Management, Project Management, Customer Relationship Management
Singapore, Singapore · On-site
ROLE OVERVIEW We are looking for a seasoned Data Architect with deep expertise in enterprise data warehousing, ETL/ELT pipeline development, and business intelligence. You will be responsible for the end-to-end design an…
Skills: Data Architecture, ETL/ELT Pipeline Development, Dimensional Modeling, Data Governance, SQL
Singapore · On-site
We are looking for a highly skilled AI Engineer specializing in Large Language Models (LLMs) and Agentic AI. You will architect, build, and deploy production-grade LLM applications — from intelligent knowledge bases and …
Skills: Large Language Models, Agentic AI, RAG Systems, Prompt Engineering, Model Deployment
Đà Nẵng, Vietnam · On-site
YOUR RESPONSIBILITIES WILL INCLUDE Possess solid foundational knowledge of core computer theories and principles. Master standard SCM (Software Configuration Management) workflows, theories and industry best practices. P…
Skills: Software Configuration Management, Linux, Shell Scripting, PowerShell, Git
Arlington, Virginia, United States · Hybrid
$50k–$70k/yr
About AvePoint: A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 m…
Skills: Office Management, Administrative Support, Event Coordination, Vendor Management, Expense Reconciliation
London, England, United Kingdom · On-site
About the role: As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities. You will take a…
Skills: Pre-Sales, Microsoft 365, SharePoint Online, Microsoft Azure, Entra ID
Manila, Metro Manila, Philippines · Hybrid
About the Position As an Account Executive for AvePoint Philippines, you will be responsible for driving new professional services business and growing existing accounts across the Philippine market. You will serve as a …
Skills: Enterprise Technology Sales, Professional Services Sales, Managed Services, Cloud Migration, AI Enablement
Los Angeles, California, United States · On-site
$100k–$150k/yr
As the Solution Engineer, you will partner with our sales executives as the key technical lead throughout the sales lifecycle of our business. Through this partnership, you will work in a consultative role to assist in t…
Skills: Pre-sales, Solution Engineering, Technical Presentations, Proof of Concept, SaaS
Jersey City, New Jersey, United States · On-site
$90k–$130k/yr
As the Solution Engineer, you will partner with our sales executives as the key technical lead throughout the sales lifecycle of our business. Through this partnership, you will work in a consultative role to assist in t…
Skills: Pre-sales, Solution Engineering, Technical Presentations, Proof Of Concept, RFI/RFP Writing
Cebu, Isabela, Philippines · Hybrid
About AvePoint: AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Plat…
Skills: Technical Troubleshooting, Customer Service, Root Cause Analysis, Microsoft SharePoint, Office 365
Seattle, Washington, United States · Hybrid
$200k–$245k/yr
About AvePoint: Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to coll…
Skills: Machine Learning, Python, Pandas, Scikit-learn, TensorFlow
Munich, Bavaria, Germany · Hybrid
About the position: As the Partner Account Manager, you will be responsible driving partner enablement programs along with the development of partner business development plans. He/she will continue to support and nurtur…
Skills: Partner Account Management, Business Development, Partner Enablement, Co-selling, Pipeline Management
Johor Bahru, Johor, Malaysia · On-site
Overview As a Customer Service Manager, you will be responsible for managing post-implementation support and maintenance activities for IT systems and applications. You will work closely with support teams, cross-functio…
Skills: Project Coordination, Service Delivery, Application Maintenance, Stakeholder Management, Change Request Management
Chicago, Illinois, United States · Hybrid
$50k–$70k/yr
About AvePoint: A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 m…
Skills: Office Management, Administrative Support, Event Coordination, Vendor Management, Employee Onboarding
Barcelona, Catalonia, Spain · On-site
Account Executive - Barcelona, Spain As the Account Executive, you will identify and qualify sales leads, pitch our award-winning software solutions to medium-sized enterprises, and manage the full sales cycle. This posi…
Skills: B2B Sales, Lead Qualification, Full Sales Cycle Management, Strategic Prospecting, Consultative Selling
Cebu, Isabela, Philippines · Hybrid
About the role: The Revenue Operations Specialist - Channel ensures smooth and efficient operations within our global partner ecosystem. This role is critical in supporting Resellers, Managed Service Providers, and Distr…
Skills: Sales Operations, Channel Management, CRM Management, Power BI, Root Cause Analysis
Cebu, Isabela, Philippines · Hybrid
About the role: The Revenue Operations Specialist - Channel ensures smooth and efficient operations within our global partner ecosystem. This role is critical in supporting Resellers, Managed Service Providers, and Distr…
Skills: Revenue Operations, Channel Management, CRM Management, Technical Troubleshooting, Root Cause Analysis
Cebu, Isabela, Philippines · Hybrid
About the role: As a Revenue Operations Associate - Channel, you will need to have a deep understanding of AvePoint’s Channel business. Your responsibilities will include: Track and monitor the scope of distributor relea…
Skills: CRM Navigation, SKU Management, Data Entry, Marketplace Listing, Pricing Computation
Cebu, Isabela, Philippines · Hybrid
About the role: As a Revenue Operations Associate - Channel, you will need to have a deep understanding of AvePoint’s Channel business. Your responsibilities will include: Track and monitor the scope of distributor relea…
Skills: CRM Navigation, Data Entry, SKU Management, Marketplace Listing, Pricing Computation
London, England, United Kingdom · On-site
Job Summary: AvePoint is seeking a highly analytical Data Analyst to support and scale our global partner business. In this role, you will analyze data across our partner ecosystem—including sales performance, customer u…
Skills: SQL, Python, R, Power BI, Tableau
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The Customer Success Manager is responsible for driving technology adoption and retention by developing business value assessments and success metrics. They act as a trusted advisor to key accounts, aligning product solutions with business needs and managing the renewal cycle.
Candidates must have a bachelor's degree and several years of experience in technical consulting or account management. Proficiency in customer service, stakeholder communication, and knowledge of Microsoft 365 or Azure environments is highly preferred.
The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a sales and technical strategy perspective to liaise between internal and external stakeholders, such as customers, account managers and technical support engineers.
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
What you will bring to our team:
Knowledge in the following technical areas are a plus:
AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
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AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.
Offices: 525 Washington Blvd, Suite 1400, Jersey City, New Jersey 07310, US · 233 N Michigan Ave, Suite 1980, Chicago, IL 60601, US · 2101 Wilson Blvd, Suite 820, Arlington, VA 22201, US · 901 East Byrd Street, Suite 900, Richmond, VA 23219, US · 5080 Spectrum Street, Suite 1000 E., Addison, TX 75001, US
AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.
Offices: 525 Washington Blvd, Suite 1400, Jersey City, New Jersey 07310, US · 233 N Michigan Ave, Suite 1980, Chicago, IL 60601, US · 2101 Wilson Blvd, Suite 820, Arlington, VA 22201, US · 901 East Byrd Street, Suite 900, Richmond, VA 23219, US · 5080 Spectrum Street, Suite 1000 E., Addison, TX 75001, US
