Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to colla…
Skills: Technical Troubleshooting, Customer Service, Root Cause Analysis, Microsoft SharePoint, Office 365
Jersey City, New Jersey, United States · On-site
$240k–$320k/yr
About the Position As VP, Global FP&A, you will be a strategic finance leader and operating partner to the CFO, CEO, and Executive Leadership Team, responsible for company-wide planning, forecasting, performance manageme…
Skills: Financial Planning And Analysis, SaaS Metrics, Strategic Finance, Executive Communication, Financial Modeling
New York, New York, United States · On-site
$105k–$145k/yr
AvePoint is seeking a seasoned, strategic Partner Development Manager (PDM) to expand our partner ecosystem and amplify growth through Managed Service Providers (MSPs). In this role, you’ll lead high-level partner strate…
Skills: Partner Development, Strategic Business Development, MSP Management, SaaS Sales, Partner Enablement
Singapore · On-site
Job Summary We are looking for a dynamic, versatile and well-rounded professional to take on a broad and impactful role spanning finance, office management, digital transformation and organisational change. You will be r…
Skills: Asset Management, Accounts Payable, Accounts Receivable, Financial Reporting, Budgeting
Singapore · On-site
We are looking for a Software Engineer (Mid-Level / Senior) to support a large-scale Atlassian Cloud migration project. This role will focus on engineering solutions to support the transition from on-premise environments…
Skills: Python, REST APIs, Webhooks, TDD, SOLID Principles
Riyadh, Riyadh Region, Saudi Arabia · Hybrid
As a Strategic Consultant, you are a key technical consultant/architect on AvePoint’s solutions and services engagements with our clients both remotely and on-site. This role will evaluate, manage and deliver on projects…
Skills: Microsoft 365, SharePoint, Azure, Architectural Design, Digital Transformation
Manila, Metro Manila, Philippines · Hybrid
About the position: As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues.…
Skills: Salesforce Support, Technical Troubleshooting, L1 Support, L2 Support, Root Cause Analysis
Jersey City, New Jersey, United States · On-site
$75k–$100k/yr
Overview Do you have passion for customer satisfaction and the skills to support a complex technical environment? Does the idea of being the trusted technical advisor excite you? We’re looking for someone who can quickly…
Skills: Google Cloud Platform, Microsoft 365, Technical Account Management, Architectural Design, Troubleshooting
New York, New York, United States · On-site
$190k–$220k/yr
Overview As a solution architect on our presales team, you will work closely with our sales teams, marketing teams on key projects, and other departments that may be focused on growing AvePoint’s go-to-market solutions t…
Skills: Solution Architecture, Presales, AI, Machine Learning, Natural Language Processing
Singapore, Singapore · On-site
Peoplesoft Developer Core Technical Requirements (Critical) Must have at least 3 years of experience in PeopleSoft development and/or maintenance. Have hands-on experience in most of the following tools: PeopleCode, SQR,…
Skills: PeopleCode, SQR, PeopleSoft Query, SQL, Application Engine
Johor Bahru, Johor, Malaysia · On-site
Overview We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunit…
Skills: Level 1 Support, Level 2 Support, Troubleshooting, Root Cause Analysis, SLA Management
Johor Bahru, Johor, Malaysia · On-site
Overview This position is your opportunity to work with a fast moving and rapidly growing organization to help our clients in achieving their IT digitization strategy and roadmap. If you are driven by challenges and work…
Skills: Project Management, Stakeholder Management, Risk Mitigation, Budget Tracking, Quality Control
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Job Summary The Software Quality Engineer is responsible for ensuring software quality through manual, automated, and performance testing. This role works closely with developers, business analysts, project managers, and…
Skills: Manual Testing, Test Automation, Performance Testing, SQL, API Testing
Johor Bahru, Johor, Malaysia · On-site
Overview We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunit…
Skills: Level 1 Support, Level 2 Support, Troubleshooting, Root Cause Analysis, SLA Management
Johor Bahru, Johor, Malaysia · On-site
Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with con…
Skills: C#, .NET Core, .NET 6+, Microservices, Kubernetes
Cebu, Isabela, Philippines · Hybrid
About the position: As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues.…
Skills: Salesforce Support, Technical Troubleshooting, L1 Support, L2 Support, Root Cause Analysis
Singapore · On-site
About the role We are looking for a Senior Security and Privacy Analyst to serve as the APAC regional lead for AvePoint's Privacy, Security & Risk (PSR) program. You will help implement and drive initiatives, programs, a…
Skills: Information Security, Privacy Management, Risk Management, Compliance Auditing, ISMAP
Singapore · On-site
Location: Singapore We are looking for a Revenue Operations Director – APAC to lead RevOps for our high‑growth APAC region, one of the company’s largest revenue‑generating markets. This is a critical regional role that b…
Skills: Revenue Operations, Sales Operations, GTM Strategy, CRM Management, Business Intelligence
London, England, United Kingdom · On-site
About the role: As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities. You will take a…
Skills: Pre-Sales, Microsoft 365, SharePoint Online, Microsoft Azure, Entra ID
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Overview This position is your opportunity to work with a fast moving and rapidly growing organization to help our clients in achieving their IT digitization strategy and roadmap. If you are driven by challenges and work…
Skills: Project Management, Stakeholder Management, Risk Mitigation, Budget Tracking, Quality Control
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The role involves providing technical support to enterprise customers by resolving complex software issues within the Microsoft Cloud environment. Responsibilities include analyzing product logs, collaborating with internal teams, and creating public-facing knowledge base articles.
Candidates should have a BA/BS degree in an IT-related field and 1 to 5 years of experience in technical software support. Proficiency with the Microsoft technology stack and strong communication skills are required.
About AvePoint
Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
Overview
Do you have a passion for customer satisfaction and the skills to troubleshoot in a technical environment? We’re looking for someone who can quickly become an expert in delivering exceptional solutions that solve our customers’ biggest challenges.
What will you be doing?
The Technical Support Analyst role puts you in a high-exposure support position assisting our enterprise customers and resolving technical issues with our software solutions. Working with your colleagues, developers, product managers, and account managers, you will have the opportunity to develop your technical and leadership skills through continuous learning opportunities.
Your responsibilities will include:
OK, I’m interested… is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
As a Technical Support Analyst, you’re the main point of contact for support for our customers, which means you have strong problem solving and customer service skills. You are also a team player who thrives on working collaboratively with both internal and external teams.
Other qualities that you’ll need to be a fit for this role include:
*Terms and conditions apply
AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
The Unifying Trust Layer for AI
AvePoint is the unifying Trust Layer for AI. AvePoint enables more than 28,000 organizations and 6,000 channel partners to protect, secure, and govern their entire AI estate across data, infrastructure, AI and agents for Microsoft, Google, Salesforce, and other leading cloud environments — so that enterprises can deploy AI with confidence and scale innovation without scaling risk. To learn more, visit www.avepoint.com.
Offices: 525 Washington Blvd, Suite 1400, Jersey City, New Jersey 07310, US · 233 N Michigan Ave, Suite 1980, Chicago, IL 60601, US · 2101 Wilson Blvd, Suite 820, Arlington, VA 22201, US · 901 East Byrd Street, Suite 900, Richmond, VA 23219, US · 5080 Spectrum Street, Suite 1000 E., Addison, TX 75001, US
The Unifying Trust Layer for AI
AvePoint is the unifying Trust Layer for AI. AvePoint enables more than 28,000 organizations and 6,000 channel partners to protect, secure, and govern their entire AI estate across data, infrastructure, AI and agents for Microsoft, Google, Salesforce, and other leading cloud environments — so that enterprises can deploy AI with confidence and scale innovation without scaling risk. To learn more, visit www.avepoint.com.
Offices: 525 Washington Blvd, Suite 1400, Jersey City, New Jersey 07310, US · 233 N Michigan Ave, Suite 1980, Chicago, IL 60601, US · 2101 Wilson Blvd, Suite 820, Arlington, VA 22201, US · 901 East Byrd Street, Suite 900, Richmond, VA 23219, US · 5080 Spectrum Street, Suite 1000 E., Addison, TX 75001, US
