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Westpac – Credit Manager Excellent Negotiable Salary + Bonus + Benefits https://www.youtube.com/watch?v=QShLSfDD-Ws Reap the benefits of working with a diverse, inclusive and vibrant team as part of one of Australia’s Bi…
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Sydney, New South Wales, Australia · Remote Solely
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Marrickville, New South Wales, Australia · On-site
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The Credit Manager is responsible for delivering high-quality credit assessments for mortgage products and managing inbound inquiries from brokers and bankers. The role involves identifying operational risks and collaborating across the business to ensure regulatory compliance and service efficiency.
Candidates must have current experience making credit decisions as a Credit Manager, Senior Assessor, or Home Finance Manager. A growth mindset, strong communication skills, and the ability to work autonomously in a fast-paced environment are required.
Westpac – Credit Manager
https://www.youtube.com/watch?v=QShLSfDD-Ws
Reap the benefits of working with a diverse, inclusive and vibrant team as part of one of Australia’s Big Bring your customer service and sales experience and build a long-lasting career in Banking and Finance!
As the Credit Manager, you will be a key member of the Mortgage Operations business, and your role will be paramount to the delivery of Westpac’s vision. You will display a strong customer and operational focus, as well as ensuring a high level of productivity, service delivery and regulatory compliance.
You will be responsible for delivering high-quality and timely credit assessments for Westpac Group’s mortgage products. Collaborate closely with teams across the business to support strategic goals, responsible lending practices, and a safe, healthy work environment. A core part of your role involves managing inbound calls from Brokers, Bankers, and Assessors regarding home loan applications for Westpac Group brands, including Westpac, St.George, Bank of Melbourne, and BankSA. Additionally, you will proactively identify and manage risks, monitor recurring issues, and contribute to service enhancements that elevate both customer experience and operational efficiency.
We are looking for a passionate and curious individual, who will strive to meet our Mortgage Operations Lending needs, delivering sound customer focused risk/reward outcomes. You will also have a growth mindset, demonstrated problem-solving skills, adaptability, as well as the ability to work in a high-impact and fast-paced environment.
In addition;
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we’re already doing that:
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We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, Sustainability and Flexibility’ section.
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Offices: 275 Kent St, Sydney, New South Wales 2000, AU
There are currently 1,450 open customer service & support positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
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