Compensation TypeYearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
About Canals Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI. Our customers are the companies responsible for moving the materials that power the real ec…
Skills: ERP Integration, API Configuration, REST Endpoints, JSON, Technical Implementation
Job DetailsJob Location: Maspeth - Maspeth, NY 11378Salary Range: $66,300.00 - $66,300.00 Salary/yearAt Big Geyser Inc., we are New York’s largest non-alcoholic family-owned beverage distributor. If you are looking…
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Bathing, Drying, Brushing, Nail Trimming, Ear Cleaning
City, State:New York, New York Pay Range: $25.46 - $29.46 hourly Title: PBX Operator Location: New York, NY FLSA: Non-Exempt Status: Full-Time Reports to: Front Office Manager Pay Range: $25.46 - $29.46 Job Summary: The …
Skills: Phone Etiquette, Customer Service, Radio Dispatching, Organizational Skills, Communication Skills
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional tal…
Skills: AV Support, Troubleshooting, Video Conferencing, AV Control Systems, AV Over IP
Bilingual Preferred - Spanish IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job P…
Bilingual Preferred - Spanish IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job P…
Skills: Sales, Customer Relationship Management, Product Knowledge, Digital Tools, Social Media Marketing
Requisition ID: 935981 Store #: 008888 Brookfield Place Position:Full-Time Total Rewards: Benefits/Incentive Information Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of …
Client Advisor Future Opportunities | 57th Street New York
New York, New York, United States · On-site
$25/hr–$28/hr
Mid level
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Overview Must be located in NYC. This is a full-time role. Our team is in-person Monday–Thursday, with Fridays optional WFH. You can also anticipate additional support required evenings or weekends to support IRL events,…
POLENE Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature. In a context of strong grow…
ABOUT RINSE Rinse (www.rinse.com) is the first and largest national brand in clothing care. By delivering a vastly better laundry and dry cleaning experience, we're tackling a massive consumer problem. We achieve this th…
About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of al…
Skills: Patient Navigation, Customer Service, Wayfinding, Interpersonal Communication, Patient Support
Thank you for considering Progyny! Progyny is looking for a motivated Senior Client Onboarding Manager to lead internal and external stakeholders throughout our benefit implementation process. The Senior Client Onboardin…
Be essential at Cars Commerce At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tie…
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Claims Resolution, Accounts Receivable, Insurance Billing, Medical Coding, Problem Solving
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Multi-tasking, Attention To Detail
We are hiring immediately for a full time CATERING ATTENDANT position. Location: STIFEL - 787 7th Avenue, 6th Floor, New York, NY 10019. Note: online applications accepted only. Schedule: Full time schedule. Monday throu…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$70k–$80k/yr
Full-time
high school
Posted 21d ago
Apply by Jul 17
~40 hrs/week
Responsibilities
The Event Sales Manager oversees the planning and execution of catering and convention events to meet food and beverage revenue goals. They are responsible for managing client relationships, coordinating group assignments, and ensuring seamless communication across hotel departments.
Requirements
A high school diploma is required, with 3 to 5 years of progressive experience in the hotel or a related field preferred. Candidates must possess strong computer skills and the flexibility to work long hours as needed.
Full job description
Compensation Type
Yearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Overview
The Event Sales Manager will be responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.
Responsibilities
Responsible for the planning and execution of flawless catering and convention events while building, maintaining, and growing relationships with customers and accounts to meet and/or exceed food and beverage revenue goals.
Oversee client functions to ensure customer satisfaction.
Manage, coordinate and execute group assignments turned over by the Sales Department.
Monitor all contractual agreements pertaining to meeting space, food and beverage and special concession.
Responsible for maximizing food and beverage revenues through upselling.
Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.
Maintain strong client relations and ensure that event specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
Review sales contract as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses
Monitor and enforce program deadline dates and work with client to release meeting space not needed to maximize hotel revenues.
Produce and distribute banquet event orders, diagrams an event resumes.
Effectively communicate any changes to resort departments.
Accurately forecast group food and beverage revenues for assigned groups and affiliate business within a 5% variance.
Partner with Group Reservations Coordinator to assure suite blocks, special room concessions, special rates, etc. are implemented per the sales agreement.
Participate in site visits and planning meetings for upcoming groups.
Verify deposit due dates and billing at point of turnover, to include following up on status and payment of deposits, billing type and appropriate contact updating information as necessary until departure.
Participate in Pre/Post-Convention meetings and review bill with client.
Other duties as required/assigned
Qualifications
High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
At least 3 to 5 years of progressive experience in a hotel or related field preferred.
College course work in related field helpful.
Strong computer knowledge/skills required.
Schedule flexibility required with some long hours possible.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees, guests and vendors in an attentive, friendly, courteous and service oriented manner.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
A long-standing symbol of classic style and seductive eccentricity, The Algonquin Hotel Times Square, Autograph Collection is an endless source of inspiration. Designated a New York City Historic Landmark, our doors opened in 1902. Tucked away on a quiet block, in the center of it all; step off of Manhattan's West 44th Street and into our hotel, where an intimate yet lively lobby welcomes guests. At the Blue Bar Restaurant & Lounge, sip an expertly prepared martini with classic food and cocktail menus inspired by our infamous Round Table regulars and eavesdrop on Theatre District gossip. A wealth of iconic New York City attractions are nearby, including Radio City Music Hall, 5th Avenue Shopping, the Empire State Building and Central Park. Touch base with our Resident Feline Concierge, Hamlet VIII, for his guidance. Whatever brings you here, we know you'll return for years to come to experience the enduring charm and unconventional legacy of The Algonquin Hotel Times Square, Autograph Collection.
Offices: 59 West 44th Street, New York, New York 10036, US
How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,246 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1600 of the 11246 open customer service & support positions offer remote or hybrid work (462 remote, 1138 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.