Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific …
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Art Direction, Creative Strategy, Visual Storytelling, Brand Identity, Campaign Development
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Sales, Clientelling, Styling, Luxury Service, Relationship Building
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Luxury Sales, Clienteling, Customer Service, Visual Merchandising, POS Systems
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
JOB PURPOSE The Cloud & Infrastructure Engineer is responsible for ensuring the reliable delivery, operation, maintenance, and continuous improvement of global cloud and infrastructure services within Burberry’s Enterpri…
Skills: Microsoft Azure, AWS, VMware, HPE SimpliVity, Infrastructure as Code
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Luxury Sales, Customer Service, Clienteling, Visual Merchandising, POS Systems
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Sourcing, Production management, Supply chain management, Vendor management, Costing
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: IFRS, Statutory reporting, Technical accounting, Financial consolidation, Audit support
Client Advisor - Manchester Selfridges Exchange Square
Manchester, England, United Kingdom · On-site
Entry level
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Mandarin, English, Luxury retail, Clienteling, Customer service
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Luxury retail management, Clienteling, Team leadership, Commercial awareness, Relationship building
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
Lead and develop a team of approximately 50 colleagues to drive category performance and deliver exceptional client experiences. Translate commercial goals into daily actions through real-time coaching and upholding visual merchandising standards.
Requirements
Requires previous experience in a retail leadership role, preferably within luxury or premium environments. Must possess strong commercial awareness and the ability to lead and motivate large teams in a fast-paced setting.
Full job description
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
We are hiring a Department Manager to join our team at Leccio – The Mall Outlet, joining a strong team of approximately 50 people. In this role, you will partner closely with the ASM, Store Manager and Department Manager/Supervisors to drive category performance while creating an environment where teams can thrive and deliver exceptional client experiences. You will play a key role in translating commercial goals into daily action, coaching your team in real time and embedding the Burberry Experience and Behaviours across the store. This is a high-impact leadership role where people, performance and service excellence are closely connected.
Partner with the Store Manager to drive category performance and contribute to overall store success
Lead, inspire and develop a team of around 50 colleagues, fostering a collaborative and high-performing culture
Provide real-time coaching and feedback on the shop floor to elevate individual and team capability
Deliver a consistently elevated and personalised client experience in line with Burberry standards
Monitor trading performance and adjust priorities to meet and exceed sales and service goals
Uphold excellence across visual merchandising, operations and team engagement
Experience in a retail leadership role, ideally within luxury or premium environments
Proven ability to lead larger teams and create an inclusive, motivating team culture
Strong commercial awareness with a focus on delivering results through people
Confident communicator with the ability to build relationships across teams and with clients
Organised, adaptable and comfortable managing priorities in a fast-paced environment
Genuine passion for luxury retail, client experience and craftsmanship
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Born from innovation, Burberry is a global luxury brand with a rich British heritage. Now celebrating our 170th year, we continue to build on the pioneering spirit that has defined us since 1856.
Founded by Thomas Burberry, our brand is underpinned by a passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.
Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.
To discover more about our brand values, visit Burberryplc.com
Born from innovation, Burberry is a global luxury brand with a rich British heritage. Now celebrating our 170th year, we continue to build on the pioneering spirit that has defined us since 1856.
Founded by Thomas Burberry, our brand is underpinned by a passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.
Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.
To discover more about our brand values, visit Burberryplc.com