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Full-time
Progressive career opportunities, Outstanding training and development, Competitive remuneration and benefits package
Posted 12d ago
~40 hrs/week
Responsibilities
Support the store management team in ensuring efficient store operations and leading the sales team by example. Responsibilities include providing personalized customer service and managing start and end of day cash reconciliation.
Requirements
Proven retail experience, preferably in cosmetics, and the ability to provide high-quality customer service. Previous experience in retail operations, supervisory roles, and point-of-sale software is highly desirable.
Full job description
Description
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Related keywords
RetailCosmeticsPrestige BeautyKeyholderCash ReconciliationPoint Of SaleCustomer ServiceSupervisoryStore ManagementSales Targets
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
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How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,015 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1566 of the 11015 open customer service & support positions offer remote or hybrid work (454 remote, 1112 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.