London, England, United Kingdom · On-site
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive …
Skills: Customer Support, SQL, HTML, PHP, Perl
London, England, United Kingdom · On-site
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Leasing Management, Property Operations, Resident Retention, Debt Management, P&L Responsibility
London, England, United Kingdom · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Communication, De-escalation, Case Management, Reservation Systems
London, England, United Kingdom · Remote OK
Director of Learning & Performance Do you want to shape how learning and performance accelerate commercial impact across a global organisation? Are you motivated by leading teams and using data, technology, and insight t…
Skills: Sales Enablement, Curriculum Design, Performance Coaching, Stakeholder Management, Data Analysis
London, England, United Kingdom · Hybrid
Director of Learning & Performance Do you want to shape how learning and performance accelerate commercial impact across a global organisation? Are you motivated by leading teams and using data, technology, and insight t…
Skills: Curriculum Design, Sales Enablement, Stakeholder Management, Performance Coaching, Data Analysis
London, England, United Kingdom · Hybrid
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striv…
Skills: Business Japanese, English Fluency, Microsoft Excel, Microsoft Word, Corporate Banking
London, England, United Kingdom · On-site
Seniority Level: Entry level #Talent PURPOSE: Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. Our portfolio of iconic brands includes glo…
Skills: Drinks Dispense Installation, Preventative Maintenance, Reactive Maintenance, Cellar Work, Line Cleaning
London, England, United Kingdom · On-site
Blackstone is the world’s largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone’…
Skills: Investor Services, Fund Operations, Fund Administration, Client Relationship Management, Microsoft Excel
London, England, United Kingdom · Hybrid
Overview: Manages client relationships and daily administration of assigned Global Capital Markets (GCM) accounts that may have significant complexity and risk, including all administrative, operational and risk manageme…
Skills: Client Relationship Management, Global Capital Markets, Risk Management, Legal Document Analysis, Financial Analysis
London, England, United Kingdom · Hybrid
The role We are looking to hire a Cyber Security Analyst to join our IT team in London. This is a full-time office-based role out of our London office. Minimum expectation 3 days per week in office. Working at WGSN Toget…
Skills: Security Monitoring, SIEM, EDR, SEG, Identity And Access Management
London, England, United Kingdom · On-site
Front of House Leader Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfe…
Skills: Team Leadership, Coaching, Mentoring, Customer Service, Performance Management
London, England, United Kingdom · On-site
See yourself at Dataminr As a Customer Success Manager, you will drive First Alert Dataminr (‘First Alert’ is our dedicated Public Sector platform) product adoption, renewal, and usage among First Alert customers and bui…
Skills: Customer Success Management, Account Management, Public Sector Relations, Italian Fluency, Spanish Fluency
LegoraLondon, England, United Kingdom · On-site
About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the sa…
Skills: Technical Delivery, Implementation Management, SSO, Authentication Protocols, Enterprise Integrations
London, England, United Kingdom · On-site
Harrow, Specsavers. So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispen…
Skills: Customer Service, Optical Dispensing, Audiology Terminology, Store Environment Management, Patient Care
London, England, United Kingdom · Remote OK
Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health a…
Skills: Account Management, Customer Success, Clinical Outcome Assessments, Patient Reported Outcomes, Business Development
London, England, United Kingdom · On-site
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader…
Skills: Team Leadership, Operational Management, Customer Experience, KPI Management, Commercial Acumen
London, England, United Kingdom · On-site
$26k–$34k/yr
Jimmy Choo encompasses a complete luxury accessories brand. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes. CEO…
Skills: Luxury Sales, Customer Service, Client Relationship Management, Product Knowledge, Stock Control
London, England, United Kingdom · On-site
We are looking for a Service Engineer who has a strong passion for the lifts industry. To qualify for this vacancy we would expect you to have: NVQ3 in Lift Service Engineering Experience of working with Lifts Excellent …
Skills: Lift Service Engineering, Fault Finding, Customer Service, Health And Safety, Written English
London, England, United Kingdom · Hybrid
About us At Axle Energy, we’re building the infrastructure that will underpin the decarbonised energy system. Our software moves energy usage to times when electricity is cheap and green, by controlling vehicle charging,…
Skills: Partner Relationship Management, Onboarding, Account Growth, Go-to-market Strategy, Client-facing Communication
London, England, United Kingdom · On-site
Location This position is located at 25-27 Redchurch St., London, , E27DJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand…
Skills: People Management, Leadership, Business Acumen, Visual Merchandising, Operational Excellence
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Provide technical guidance and validation for software solutions to help large companies optimize their online business and risk posture. Troubleshoot customer integrations, API policies, and network connections while monitoring service functionality.
Requires proven customer support experience and proficiency in both English and French. Candidates must have a strong understanding of SQL, HTML, and at least two backend or frontend programming languages.
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About the team:
The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in addressing their questions via phone/email about the LNRSG Service
The issues can range from a simple password reset to webpage workflow of LNRSG code to troubleshooting network connections to working with the customer on specific rules to improve their risk posture.
About the role:
As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile Support Engineer to join our Customer Support organization. Utilizing their SaaS, passive services monitoring, and enterprise software experience to enhance our technical customer relationships.
Responsibilities:
Providing guidance and validation of software solutions that will allow some of the largest companies in the world do more business online testing and troubleshooting customer integrations, Desktop/Laptop and mobile fingerprinting, API Integrations Policies and rules, escalation and enforcement workflow design.
Following prescribed software workflow and processes when addressing customer questions and ensuring that the Service continues to function normally through software maintenance, testing and post-deployment
Discerning when software/technical issues should be escalated and responding to customer’s initial questions on our software products and actively monitoring the service that LNRSG provides.
Requirements:
Proven experience in Customer Support (pre/post sales) experience and proven track record,
Proficient in English and French
Great Customer facing skills (email and over the phone)
Understanding of SQL and generating simple queries
Knowledge of HTML and at least two of the following technologies; PHP, Perl, JAVA, JSP/JSF, Ruby, Javascript or ASP.Net
Excellent analysis, troubleshooting and debugging skills, in particular with web workflow and websites
Ability to handle a wide variety of sometimes demanding and complex issues
SDK/Mobile Development Android/IOS/Java (desirable)
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers, and private medical benefits
Wellbeing programs and life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel season ticket loan and Electric Vehicle Scheme
Optional dental insurance
Maternity, paternity, and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support charities and causes that matter to you
Employee resource groups with dedicated volunteering time
Access to extensive learning and development resources
Employee discounts through the Perks at Work scheme
Learn more about the LexisNexis Risk team and how we work here.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
We are united through our vision to transform lives with trusted financial services that transcend borders.
Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally. Remitly's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders.
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