London, England, United Kingdom · Hybrid
Account Manager, Client Success, SpringServe London, UK Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of peo…
Skills: Ad Tech Expertise, Programmatic Advertising, Technical Troubleshooting, Client Onboarding, Analytical Skills
London, England, United Kingdom · Hybrid
Job Title Service Desk Analyst Job Description So, who are we? IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 …
Skills: Active Directory, TCP/IP, Windows Defender, Mobile Device Management, Microsoft SCCM
London, England, United Kingdom · Hybrid
Manager, Client Success, SpringServe London, UK Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read…
Skills: Technical Troubleshooting, Solution Engineering, Technical Account Management, Data Analysis, Client Relationship Management
London, England, United Kingdom · On-site
Blackstone is the world’s largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone’…
Skills: Investor Services, Fund Operations, Fund Administration, Client Relationship Management, Microsoft Excel
London, England, United Kingdom · On-site
See yourself at Dataminr As a Customer Success Manager, you will drive First Alert Dataminr (‘First Alert’ is our dedicated Public Sector platform) product adoption, renewal, and usage among First Alert customers and bui…
Skills: Customer Success Management, Account Management, Public Sector Relations, Italian Fluency, Spanish Fluency
London, England, United Kingdom · Hybrid
Citi Commercial Bank (CCB) has operations in over 40 countries with local expertise contributed by in-country commercial bankers. CCB embodies our unique purpose as a global bank of choice for trade oriented, mid-sized c…
Skills: Relationship Management, Client Onboarding, KYC/AML Compliance, Commercial Banking, Credit Risk Management
London, England, United Kingdom · Hybrid
About the Role: Grade Level (for internal use): 16 About the Role S&P Global Market Intelligence is seeking a Head of Customer Excellence to lead and scale a world-class, end-to-end customer organization across our globa…
Skills: Customer Lifecycle Management, Customer Success, Customer Experience, AI Transformation, Operational Excellence
London, England, United Kingdom · On-site
Kitchen Leader Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latt…
Skills: Team Leadership, Food Preparation, Stock Management, Administrative Tasks, Customer Service
LegoraLondon, England, United Kingdom · On-site
About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the sa…
Skills: Technical Delivery, Implementation Management, SSO, Authentication Protocols, Enterprise Integrations
London, England, United Kingdom · On-site
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whe…
Skills: Customer Service, Cashiering, Communication, Teamwork, Time Management
London, England, United Kingdom · Hybrid
About us Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally, and pushing into new boundaries. What started as a system o…
Skills: Customer Success Management, Account Management, B2B SaaS, AI Implementation, Strategic Account Management
London, England, United Kingdom · On-site
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive …
Skills: Customer Support, SQL, HTML, PHP, Perl
London, England, United Kingdom · On-site
Amazon opened its virtual doors in 1995 and strives to be the world’s most customer centric company, where customers can find and discover anything they might want to buy online. Amazon Hub Pick Up and Returns (PARP) is …
Skills: Data Analysis, SQL, Microsoft Excel, Project Management, Strategic Planning
London, England, United Kingdom · On-site
$26k–$34k/yr
Jimmy Choo encompasses a complete luxury accessories brand. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes. CEO…
Skills: Luxury Sales, Customer Service, Client Relationship Management, Product Knowledge, Stock Control
London, England, United Kingdom · Remote OK
Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health a…
Skills: Account Management, Customer Success, Clinical Outcome Assessments, Patient Reported Outcomes, Business Development
London, England, United Kingdom · Hybrid
Overview: Manages client relationships and daily administration of assigned Global Capital Markets (GCM) accounts that may have significant complexity and risk, including all administrative, operational and risk manageme…
Skills: Client Relationship Management, Global Capital Markets, Risk Management, Legal Document Analysis, Financial Analysis
London, England, United Kingdom · On-site
Harrow, Specsavers. So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispen…
Skills: Customer Service, Optical Dispensing, Audiology Terminology, Store Environment Management, Patient Care
London, England, United Kingdom · On-site
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive …
Skills: Customer Support, SQL, HTML, PHP, Perl
London, England, United Kingdom · Hybrid
$57k–$63k/yr
Are you someone who believes the best IT is almost invisible: so seamless, so well-built, that people barely notice it is there? Do you thrive on owning a platform end-to-end, building for the future, and using AI and au…
Skills: MacOS Fleet Management, MDM Administration, SaaS Administration, Identity And Access Management, IT Strategy
London, England, United Kingdom · Hybrid
Advocacy Intern MISSION To support the UK Advocacy team in executing product campaigns, maintaining community and advocate platforms, and working closely with the CRM team on advocacy projects across multiple brands. ORG…
Skills: TikTok Content Creation, Community Management, Copywriting, CRM Support, Influencer Marketing
London, England, United Kingdom • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Serve as the primary technical lead for EMEA publisher accounts, managing onboarding and long-term success on the SpringServe platform. Responsibilities include deep-dive troubleshooting, educating clients on platform functionality, and collaborating with sales teams on strategic pitches.
Requires 1-2 years of Ad Tech expertise with a strong understanding of the programmatic ecosystem, specifically CTV, SSPs, and DSPs. Candidates must possess sharp analytical skills and exceptional communication abilities to manage complex technical client relationships.
Account Manager, Client Success, SpringServe
London, UK
Hybrid Schedule (M/F remote, T/W/TH in-office)
At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
As Account Manager, Client Success, you will be working on SpringServe, our premium CTV adserver and programmatic platforms. The largest CTV publishers and TV manufacturers in the world use SpringServe to power and manage the monetisation of their CTV apps. If you enjoy finding the root cause of an issue, are motivated to make clients successful, and thrive in a team environment, we have the role for you.
As an Account Manager on SpringServe, you will be challenged on all fronts. This truly is a generalist position. You will interface with clients on a daily basis, and should be a strong advocate for customer success. Sharp analytical and troubleshooting skills for difficult technical problems that come your way are a must have.
You will need to enjoy working in a dynamic culture and being a self-starter. While you’ll be a member of an all-star team, you will have a lot of autonomy in your daily responsibilities and will have to take ownership of understanding client’s problems and solving them.
On a daily basis, you will be responsible for making clients successful on our platform. This will include migrating new clients to our platform, understanding a client’s business thoroughly, brainstorming with clients to find their optimal setup, communicating client needs to product, and troubleshooting technical problems in a client’s set up that arise.
In this role you will:
Serve as the primary technical lead on EMEA publisher accounts for our SpringServe ad server and programmatic platforms
Provide best-in-class technical support and deep-dive troubleshooting for complex issues
Onboard new clients onto our technology ecosystem. Collaborating with clients to find their optimal setup on SpringServe
Own the day-to-day technical relationship, satisfaction, and long-term success of major CTV clients on our platforms
Collaborate with local revenue teams to ensure clients are successful on the platform
Work closely with local sales teams on strategic pitches, live demos, and technical deep-dives to win new regional business
Educate and train clients on platform functionality
Develop a strong understanding of each client’s business to help clients realise the full potential of our platform
Become an expert in video ad serving and programmatic operations, including current CTV, OTT, and premium video workflows
We’re looking for someone with:
1-2 years Ad Tech Expertise
A strong understanding of the programmatic advertising ecosystem, including CTV/Streaming, SSPs, DSPs, Ad Servers
Sharp analytical and troubleshooting skills to solve difficult technical problems
Exceptional written, verbal, and interpersonal communication skills
A self-motivated, autonomous individual with a strong sense of accountability, ownership, and eagerness to help
The ability to be a team player who has a track record of cross-team collaboration
Not required but nice to have:
Professional proficiency in German
Familiarity with data querying and scripting languages (such as SQL, Python, and Pandas) and utilizing AI productivity tools (e.g., Claude Code)
Comprehensive Perks and Benefits:
Holiday Breaks and Quarterly Wellness Days
Equity and Employee Stock Purchase Plan
Family-Focused Benefits and Parental Leave
Private Medical Insurance
Competitive Pension Plan
Disability and Life Insurance
Mobile Phone Subsidy
Fitness and Wellness Reimbursement
Company Culture:
We believe collaboration is essential to success. Magnite’s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.
Magnite Invests in You:
Career Development Initiatives and a Career Growth Framework
Culture and Inclusion Programs
Bonusly Peer-to-Peer Recognition Program
Community Service and Volunteer Events
Company-Matched Charitable Contributions
Mental Health Support
About Us
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.
Want to learn more about us?
Check out our blog for Magnite announcements and Ad Tech industry news!
Recruiting Agency Notice
Magnite does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.
We’re Magnite, the world’s largest independent sell-side advertising platform. Find us on Nasdaq at MGNI.
We’re Magnite (NASDAQ: MGNI), the world’s largest independent sell-side advertising company. Publishers use our technology to monetize their content across all screens and formats including CTV, online video, display, and audio. The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. In April 2021 we acquired SpotX to further enhance our CTV business and better help our clients in this rapidly growing market. Anchored in sunny Los Angeles, bustling New York City, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
There are currently 2,185 open customer service & support positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Hilton, Accor, NEXT PLC, PureGym, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 608 of the 2185 open customer service & support positions offer remote or hybrid work (91 remote, 517 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
