London, England, United Kingdom · Hybrid
Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting e…
Skills: Consultative Engagement, Technical Implementation, Business Analysis, Data Visualization, Microsoft Windows
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Remote Solely
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Skills: Customer Support, B2B Support, Written Communication, Verbal Communication, Critical Thinking
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people wo…
Skills: Customer Success Leadership, Retention Management, GRR Improvement, NRR Growth, Account Segmentation
London, England, United Kingdom · On-site
$25k–$28k/yr
THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exce…
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
Salary £15.64 per hour Mon to Fri and £16.41 per hour Sat and Sun Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. Ou…
Skills: Driving, Customer Service, Patient Driving, Safe Driving, Courteous Driving
London, England, United Kingdom · On-site
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pu…
Skills: Strategic Leadership, Customer Engagement, Community Building, Event Management, Stakeholder Management
London, England, United Kingdom · Hybrid
LinearB is a Leader in the inaugural Gartner Magic Quadrant for Developer Productivity Insights Platforms. Our platform correlates data across your SDLC stack to identify bottlenecks and automate developer workflows. Our…
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London, England, United Kingdom · Hybrid
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Skills: Customer Onboarding, Enterprise SaaS Implementation, Project Management, Stakeholder Engagement, ROI Analysis
London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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Skills: Customer Service, Sales, Inventory Management, Visual Merchandising, Team Collaboration
London, England, United Kingdom · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, in…
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
TEAM MEMBER – LEON, PADDINGTON STATION Pay Rate: £12.71 per hour. We have Part Time (16 hrs) roles available. Shift Times for this role are 6:00am to 15:00pm. Working flexibly across weekdays, weekends, bank and public h…
Skills: Customer Experience, Collaboration, Hospitality, Communication, Positivity
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The consultant acts as a customer-facing representative delivering advisory and technical services to ensure the adoption of Nexthink products. They are responsible for designing outcome-driven use cases and configuring technical solutions to improve the digital employee experience.
Requires 3-5 years of consulting experience in the technology or SaaS industry with strong analytical and communication skills. Proficiency in Microsoft Windows clients and the ability to translate business challenges into technical solutions are essential.
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
The Professional Services Consultant plays a key role in our Services organization, acting as a customer-facing representative of Nexthink. You will deliver advisory and technical services for Nexthink products, ensuring customer expectations are met or exceeded in terms of technical execution and business impact.
This role extends beyond implementation. You will engage regularly with customer stakeholders to define business challenges, design outcome-driven use cases, and guide solution adoption to improve digital employee experience and overall business operations. By combining consultative engagement with hands-on configuration, you will help customers embed Nexthink into their operational workflows and realize measurable value.
This position requires a dedicated and enthusiastic professional with strong technical, analytical, and communication skills, capable of establishing and maintaining trusted advisor status.
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
AI-Powered DEX Solution Delivering Unparalleled Visibility Into Issue Detection, Diagnosis, and Remediation
Nexthink is the leader in Digital Employee Experience (DEX) management software, transforming the digital workplace for millions of employees worldwide. We empower IT teams with AI-driven, user-centric insights needed to proactively optimize technology performance, enhance productivity, reduce tickets, cut costs, and accelerate employee engagement at scale. As a Leader in the 2024 and 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and the Forrester Wave™: EUEM Q3 2024, we’re dedicated to continuous innovation, bringing the latest advancements in AI, machine learning, and automation so IT teams can deliver a seamless digital experience for employees everywhere.
Offices: Chemin du Viaduc 1, Prilly, Canton de Vaud 1008, CH · 501 Boylston St, Boston, Massachusetts 02116, US · Paseo de la Castellana, 8, Madrid, Community of Madrid 28046, ES · 80 Cannon Street, London, England EC4N 6NL, GB · Sheikh Zayed Road, Jumeirah Lakes Tower, Indigo Icon Tower, Dubai, Dabai 1705, AE
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