Bengaluru, Karnataka, India · On-site
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: Customer support, Technical support, Software support, Windows, Microsoft Office
Lake Oswego, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Software implementation, SaaS delivery models, Business process management, Project management, Requirements gathering
Bengaluru, Karnataka, India · On-site
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Customer support, Technical support, Software support, Windows, Microsoft Office
Charlotte, North Carolina, United States · On-site
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: B2B Sales, Outbound Prospecting, Cold Calling, Lead Generation, Salesforce
Lake Oswego, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: B2B sales, Full cycle sales, SaaS, Prospecting, Pipeline generation
Charlotte, North Carolina, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: B2B Sales, SaaS Sales, Account Management, Strategic Negotiation, Value-based Selling
London, England, United Kingdom · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: Strategic planning, Operational execution, Cross-functional leadership, Stakeholder management, Executive communication
Charlotte, North Carolina, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: B2B Sales, SaaS Sales, Account Management, Strategic Negotiation, Value-based Selling
Charlotte, North Carolina, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: B2B Sales, Full Cycle Sales, SaaS, Prospecting, Pipeline Generation
London, England, United Kingdom · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Strategic planning, Operational execution, Cross-functional leadership, Stakeholder management, Executive presentation
Portland, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: Customer service, Software support, Windows, Microsoft Office, CRM
Charlotte, North Carolina, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Customer support, Software support, Technical troubleshooting, Active listening, Problem-solving
United Kingdom · On-site
$80k–$170k/yr
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: Enterprise sales, New business development, Strategic territory planning, Pipeline management, C-level relationship building
Germany · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: B2B Sales, Enterprise Sales, SaaS, Value Selling, Strategic Selling
London, England, United Kingdom · On-site
$80k–$170k/yr
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Enterprise sales, New business development, Prospecting, Account-based selling, C-level relationship building
Germany · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: B2B sales, Enterprise sales, SaaS, Value selling, Strategic selling
Lake Oswego, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: B2B Sales, Prospecting, Pipeline Generation, Salesforce, Outreach
Lake Oswego, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: General Ledger, Financial Reporting, Month-end Close, US GAAP, Account Reconciliation
Lake Oswego, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: General ledger, Financial reporting, Month-end close, US GAAP, Account reconciliation
London, England, United Kingdom · On-site
$80k–$170k/yr
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Enterprise sales, SaaS, Account management, Strategic planning, Pipeline management
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The Customer Support Specialist will manage front-line technical support tickets, phone calls, and emails while assisting with internal onboarding and process development. They are also responsible for documenting issues, training team members, and identifying potential system or customer relationship enhancements.
Candidates must have at least 2 years of experience in customer service and software support, along with proficiency in Windows, Microsoft Office, and CRM tools like Salesforce. Strong communication, problem-solving, and training skills are required to effectively support customers and internal teams.
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.
Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.
Our goal is to delight our customers by providing high quality, highly valued risk and compliance management products and services within our fully integrated platform. We create better workplaces by combining innovative people and industry-leading technology that allows companies to build and promote ethical cultures.
As a Customer Support Specialist, you will be primarily responsible for front line technical support of our product solutions. In addition to managing product support tickets, phone calls, and emails, you will also assist internal employees with onboarding, support and process development.
Come join our outstanding team of fun, close-knit professionals who will help with your success and long-term career growth!
What you’ll get:
What you’ll do:
What you’ll bring:
Our side of the deal:
Compliance doesn’t have to be complicated.
NAVEX empowers over 88 million employees and 13,000 customers around the world to manage and mitigate risks with confidence. Our mission is to help customers promote ethical, inclusive workplace cultures, protect their brands, and proactively mitigate risks. Our trusted solutions holistically address employee engagement, risk management, and compliance health across the corporate risk and compliance program, promoting a culture that prioritizes doing the right things right. Headquartered in Portland, Oregon, NAVEX has four other offices worldwide and thousands of people working to help transform how modern risk and compliance departments are built and run. Our other locations are in London, Charlotte, North Carolina, Frankfurt, Bangalore, and Japan.
Offices: 5885 Meadows Rd, Suite 500, Lake Oswego, Oregon 97035, US · 13950 Ballantyne Corporate Place, Suite 300, Charlotte, NC 28277, US · 1 Queen Caroline Street, Hammersmith, England W6 9HQ, GB · WeWork Vaishnavi Signature, Space #125 No. 78/9, Outer Ring Road, Bellandur Village Varthur Hobli, Bengaluru , Karnataka 560103, IN · Amelia-Mary-Erhart-Straße 8, 60549 Frankfurt am Main, Frankfurt, DE
Compliance doesn’t have to be complicated.
NAVEX empowers over 88 million employees and 13,000 customers around the world to manage and mitigate risks with confidence. Our mission is to help customers promote ethical, inclusive workplace cultures, protect their brands, and proactively mitigate risks. Our trusted solutions holistically address employee engagement, risk management, and compliance health across the corporate risk and compliance program, promoting a culture that prioritizes doing the right things right. Headquartered in Portland, Oregon, NAVEX has four other offices worldwide and thousands of people working to help transform how modern risk and compliance departments are built and run. Our other locations are in London, Charlotte, North Carolina, Frankfurt, Bangalore, and Japan.
Offices: 5885 Meadows Rd, Suite 500, Lake Oswego, Oregon 97035, US · 13950 Ballantyne Corporate Place, Suite 300, Charlotte, NC 28277, US · 1 Queen Caroline Street, Hammersmith, England W6 9HQ, GB · WeWork Vaishnavi Signature, Space #125 No. 78/9, Outer Ring Road, Bellandur Village Varthur Hobli, Bengaluru , Karnataka 560103, IN · Amelia-Mary-Erhart-Straße 8, 60549 Frankfurt am Main, Frankfurt, DE
