London, England, United Kingdom · Hybrid
monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, …
Skills: Project Management, Partner Relationship Management, Professional Services Delivery, SaaS Implementation, Technical Project Management
London, England, United Kingdom · On-site
TEAM MEMBER – LEON, PADDINGTON STATION Pay Rate: £12.71 per hour. We have Part Time (16 hrs) roles available. Shift Times for this role are 6:00am to 15:00pm. Working flexibly across weekdays, weekends, bank and public h…
Skills: Customer Experience, Collaboration, Communication, Hospitality, Positivity
London, England, United Kingdom · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, in…
Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service
London, England, United Kingdom · Remote OK
*While this is a remote role, we are only accepting applications from candidates based in United Kingdom (UK). About IPInfo IPinfo is the market leader in delivering comprehensive and precise IP data, empowering business…
Skills: Account Management, Customer Success, Client Relationship Management, Upselling, Cross-selling
London, England, United Kingdom · On-site
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with…
Skills: People Management, Conflict Resolution, Customer Service, Visual Merchandising, Sales Driving
London, England, United Kingdom · On-site
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving for…
Skills: Customer Service, Sales, Product Knowledge, Communication Skills, Teamwork
London, England, United Kingdom · On-site
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the…
Skills: Multi-site Leadership, Commercial Acumen, People Management, KPI Monitoring, Stakeholder Management
London, England, United Kingdom · On-site
🌟 Here, YOU LEAD the business – YOU IMPACT lives – YOU GROW yourself 🌟 Wondering what your day could look like? Peek at our “day in the life” video to see what being a Sales Assistant is all about! Watch it here. Hours…
Skills: Customer Service, Sales, Inventory Management, Visual Merchandising, Team Collaboration
London, England, United Kingdom · Hybrid
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the…
Skills: Fraud Investigation, Dispute Resolution, Chargeback Management, Mastercard Scheme Rules, Financial Crime Prevention
London, England, United Kingdom · On-site
Operations Manager Location: CHANEL, Heathrow Reports to: Boutique Director Contract: Permanent, Full-time YOUR ROLE @CHANEL: The Boutique Operations Manager will manage the day to day running of the Heart of House, ensu…
Skills: Operational Excellence, People Management, Leadership, Stock Management, HR Administration
London, England, United Kingdom · Remote OK
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Senior Customer Success Manager - Lead Due to an ever-expanding client base, OutSystems is hiring a Se…
Skills: Customer Success Management, Technical Account Management, Solution Architecture, Project Management, Data Analysis
London, England, United Kingdom · On-site
A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's yo…
Skills: Room Cleaning, Housekeeping, Time Management, Guest Service, Health And Safety Compliance
London, England, United Kingdom · On-site
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with…
Skills: People Management, Conflict Resolution, Customer Service, Visual Merchandising, Sales Driving
London, England, United Kingdom · On-site
Salary £15.64 per hour Mon to Fri and £16.41 per hour Sat and Sun Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. Ou…
Skills: Driving, Customer Service, Patient Driving, Safe Driving, Courteous Driving
London, England, United Kingdom · On-site
TEAM MEMBER – LEON, PADDINGTON STATION Pay Rate: £12.71 per hour. We have Part Time (16 hrs) roles available. Shift Times for this role are 6:00am to 15:00pm. Working flexibly across weekdays, weekends, bank and public h…
Skills: Customer Experience, Collaboration, Hospitality, Communication, Positivity
London, England, United Kingdom · On-site
Location This position is located at 70-72 George St, Richmond Upon Thames, , TW91HE United Kingdom Role Summary To achieve the Anthropologic mission of creating an 'unimagined store experience' by developing a store cul…
Skills: Retail Management, Team Leadership, Performance Management, Customer Service, Visual Merchandising
London, England, United Kingdom · On-site
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving for…
Skills: Store Management, Leadership, People Management, Coaching, Team Development
London, England, United Kingdom · On-site
Team Manager Location: CHANEL, New Bond Street Contract: Permanent, Full-time CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Ad…
Skills: Team Management, Client Experience, Luxury Service, Coaching, Mentoring
London, England, United Kingdom · On-site
$25k–$28k/yr
THE FASHION INDUSTRY’S FASHION BRAND Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exce…
Skills: Luxury Retail Sales, Client Relationship Management, Storytelling, Cross-selling, CRM Initiatives
London, England, United Kingdom · On-site
$14/hr–$17/hr
Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - ser…
Skills: Retail Management, Coaching, Sales Analysis, Merchandising, Loss Prevention
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Oversee a portfolio of service partners to ensure high-quality, on-time, and on-budget delivery of Professional Services projects. Act as a subject matter expert and facilitator between internal stakeholders and partners to drive customer success.
Requires 3+ years of experience as a Professional Services consultant or technical project manager, preferably within a global SaaS environment. Must have proven experience in project scoping, delivering technical workshops, and managing partner relationships.
monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.
We move fast with big impact, fueled by a vibrant, ownership-driven culture where you’re empowered to shape how organizations achieve more and outpace their competition.
Our Professional Services organization is growing, and we are looking for a Partner Project Manager (PPM) to join our team. In this role, you will play a key part in scaling monday.com's service delivery operations. You’ll be responsible for ensuring that our service partners deliver high-quality services to clients and contribute to successful customer outcomes. You will build and nurture relationships with partners’ delivery teams, including implementation consultants, business analysts, developers, and practice leads.
As our demand for PS implementation and consultancy is growing, we need to build and maintain a strong, diverse and healthy service partner portfolio to support this growing demand, taking into account various monday.com products, industries, and vertical expertise. You’ll be working with our client-facing teams and partners on various PS projects and will be responsible for their success while tracking and monitoring the projects and measuring key project metrics.
To succeed in this role, you should bring strong project management skills, a passion for partnerships and relationship building, and the ability to mitigate risks associated with large-scale implementations and services. You should also have the product knowledge to serve as a subject matter expert (SME) and trusted advisor to our partners. Effective communication with clients and partners is essential to ensure projects are delivered on time and meet the highest standards.
Own a partner portfolio and oversee associated Professional Services and Managed Services projects, ensuring successful outcomes through high customer satisfaction (CSAT) and on-time, on-budget delivery
Ensure high-quality and seamless project delivery at scale by implementing monday.com best practices and project methodologies.
Build and maintain strong relationships with monday.com delivery partners to support successful project outcomes and the growth of the partner service practices.
Support in the design and development of complex, customized technical solutions tailored to the specific needs of monday.com customers.
Track and monitor Professional Services activities at scale, leveraging data to drive informed, strategic decisions.
Manage large-scale programs to support efficient and successful partner service delivery.
Serve as a facilitator between internal monday.com stakeholders and our service delivery partners.
Deliver workshops to partners, enhancing their capability to implement and support monday.com solutions.
Act as the primary escalation point for partners and their clients throughout the PS project delivery lifecycle.
3+ Years as a Professional Services consultant / technical project manager, preferably in a global SaaS company with cloud-based products
Experience delivering complex professional services solutions with high quality, both internally and externally (via partners)
Project management skills and experience with PS lifecycle methodologies for technical and non-technical projects
Experience with PS project scoping and estimations
Proven experience in delivering technical training and workshops with excellent feedback.
Experience in partnerships and working with service partners, an advantage
Excellent interpersonal skills, customer-centric mentality, can-do approach, works well under pressure, and a high sense of ownership.
Outpace everyone with the best AI work platform. Exponential execution that scales your business impact.
Outpace everyone with the best AI work platform. monday.com brings people, workflows, and AI agents together on one platform, so teams can plan, execute, and deliver with exponential impact. monday sidekick is the digital worker that thinks with you, creates for you, and moves work forward. monday vibe lets you build custom business software in minutes. AI Blocks and AI Workflows automate everything at scale. And monday agents multiply your team's capacity: an always-on AI workforce that handles specialized tasks across every department. From work management to CRM, dev, service, and campaigns, it all runs on one connected, context-aware platform. Trusted by 250,000+ customers, including over 60% of the Fortune 500, across 200+ countries. monday.com has offices in Tel Aviv, New York, Miami, Chicago, Denver, London, Warsaw, Sydney, Melbourne, São Paulo, and Tokyo.
Offices: 6 Yitzhak Sadeh St, 13 Floor, Tel Aviv, Israel 6777506, IL · 225 Park Ave S, New York, NY 10003, US · 64 York St, Sydney, NSW 2000 , AU · 20 Rathbone Place, West End, England W1T 1HY, GB · 180 Flinders St, Melbourne, Victoria 3000, AU
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