Birmingham, England, United Kingdom · Hybrid
$29k–$34k/yr
Service Desk Technician Permanent Grade B - £28,598 - £34,434 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.5 hours per week Can you deliver excellent customer service and tec…
Skills: Customer Service, Technical Support, Incident Management, SLA Management, 1st Line Support
Birmingham, England, United Kingdom · Hybrid
$35k–$44k/yr
Rent Locality Management Officer Permanent Grade C- £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week For Rent Locality Management Officers (Start…
Skills: Income Recovery, Housing Legislation, Case Management, Debt Advice, Customer Service
Birmingham, England, United Kingdom · On-site
Customer Team Member Location: Newhall Square, Newhall Street , Birmingham, B3 1RU Pay: £13.04 per hour Contract: 8 hours per week + regular overtime, permanent contract, part time Working pattern: Opening shifts, early …
Skills: Customer Service, Teamwork, Retail Operations, Stock Management, Cash Handling
Birmingham, England, United Kingdom · Hybrid
$45k–$53k/yr
Team Manager: Allocations and Applications Project Team Fixed Term for 23 months Grade D - £45,091 – £53,460 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Spons…
Skills: Housing Allocations, Homelessness Legislation, Team Management, Case Law, Stakeholder Management
Birmingham, England, United Kingdom · Hybrid
$29k–$34k/yr
Homeless Centre Support Officer Permanent Grade B - £28,598 - £34,434 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.50 hours per week About the role Birmingham City Council ar…
Skills: Compassion, Empathy, Communication, Customer Service, Relationship Building
Birmingham, England, United Kingdom · On-site
Company Description Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access fo…
Skills: Stairlift Maintenance, Home Lift Repair, Risk Assessment, Customer Service, Lift Engineering
Birmingham, England, United Kingdom · On-site
Company Description Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to …
Skills: Customer Service, Drink Preparation, Food Serving, Attention To Detail, Teamwork
Birmingham, England, United Kingdom · Hybrid
$35k–$44k/yr
Application Support Engineer - Directorate Support Permanent Grade C - £35,412 - £44,075 Working 36.5 hours per week We’re recruiting an Application Support Engineer to work in the Directorate Support Team, supporting a …
Skills: Application Support, System Monitoring, Root Cause Analysis, Application Configuration, System Integration
Birmingham, England, United Kingdom · Hybrid
$35k–$44k/yr
Service Transition Co-ordinator Permanent Grade C - £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.5 Hours per week Job Overview Joining our team offers an ex…
Skills: Service Transition, Change Management, Release Management, Risk Assessment, Configuration Management Database (CMDB)
Birmingham, England, United Kingdom · On-site
$35k–$44k/yr
Accommodation Finding Officer x 6 Permanent Grade C- £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Birmingham City Council are looking for a m…
Skills: Relationship Building, Negotiation, Influencing, Data Analysis, Property Portfolio Management
Birmingham, England, United Kingdom · Hybrid
$29k–$34k/yr
#internal #LI-DNI Please note this vacancy is only available to Birmingham City Council employees. Job Title Secondment Grade B - £28,598 - £34,434 Consultation grade - subject to formal evaluation under the Pay Equity R…
Skills: Tenancy Sustainment, Housing Advice, Case Management, Homelessness Legislation, Housing Law
Birmingham, England, United Kingdom · Hybrid
$54k–$65k/yr
Area Senior Service Manager Permanent Grade 6 - £54,495- £64,811 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Sponsorship is not available for this post. Appli…
Skills: Leadership, Housing Management, Stakeholder Management, Budget Management, Performance Data Analysis
Birmingham, England, United Kingdom · On-site
Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many diffe…
Skills: Team Leadership, Client Services, Front Of House Management, Interpersonal Skills, Multitasking
Birmingham, England, United Kingdom · On-site
ADI Global Distribution now have the opportunity for an Inside Sales Associate to join the ADI team at our Birmingham Store. This role will be working Monday-to-Friday hours 8:00am – 5:00pm and offers excellent, long-ter…
Skills: Inside Sales, Customer Service, Account Management, B2B Sales, CRM Management
Birmingham, England, United Kingdom · Hybrid
$45k–$53k/yr
Senior Application Engineer - Economy Team Permanent Grade D - £45,091 – £53,460 per annum Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5. hours per week Job Overview Join Birm…
Skills: Application Support, Systems Administration, Technical Troubleshooting, Stakeholder Management, NEC Revenues & Benefits
Birmingham, England, United Kingdom · On-site
Job Description This is a permanent full-time 39 hour position based in the H&M Birmingham Bullring store. For this position we will require 7 days flexibility, including weekends. WHAT YOU’LL DO As a Department Manager,…
Skills: Leadership, Team Development, Sales Analysis, Operational Management, Visual Merchandising
Birmingham, England, United Kingdom · On-site
Are you an ambitious individual looking to join a team where progression is normal and making a difference is every day? You’ve come to the right place. Your role as a qualified Hearing Aid Dispenser (HAD) at Specsavers …
Skills: Hearing Aid Dispensing, Wax Removal, Patient Care, Attention To Detail, Teamwork
Birmingham, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Visual Accuracy, Verbal Communication, Written Communication, Numeracy, Literacy
Dublin, Leinster, Ireland · Remote OK
Job Requisition ID # 26WD99211 Senior Technical Adoption Specialist (AEC) As a Senior Technical Adoption Specialist (TAS) for Architecture, Engineering and Construction (AEC), you will partner with strategic customers to…
Skills: Autodesk Forma, BIM, AEC Workflows, Technical Consulting, Customer Success
Birmingham, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Inventory Management, Stock Auditing, Returns Processing, Cycle Counting, Visual Accuracy
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Act as the first point of contact for the service desk, resolving 1st line technical issues via telephone, email, and MS Teams. Provide guidance and support to junior team members while ensuring all incidents are logged and resolved within agreed SLAs.
Seeking a problem-solver with strong communication skills who is eager to learn in a fast-paced digital environment. Must have the right to work in the UK without requiring employer sponsorship.
Can you deliver excellent customer service and technical support? We are looking for someone to be the first point of contact for our service desk operation. You will play a crucial role in providing support via telephone, MS Teams and email. You will also support more junior team members, helping them develop their technical and customer service skills.
Duties and Responsibilities to include:
You’ll be joining a team at the forefront of our digital transformation journey — one that’s committed to modernising services, improving performance, and delivering real impact. We offer mentoring, professional development, and the opportunity to work with cutting-edge technologies in an environment that values creativity, collaboration, and continuous learning.
For any informal enquires please contact: [email protected].
Quoting reference 4276
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Job Description and Person Specification https://enre.fa.em3.oraclecloud.com/cs/idcplg?IdcService=GET_FILE&dID=43975871&dDocName=UCMFA43927871&allowInterrupt=1
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).
The official LinkedIn for Birmingham City Council in the United Kingdom
Local Government for Birmingham, England. Birmingham City Council, based in The Council House, Victoria Square, Birmingham B1 1BB, is the largest local authority in the UK. Serving a population of over a million citizens. Corporate Plan Birmingham and its citizens face significant opportunities and challenges and the council must be bold, ambitious, and confident: Bold in its aspiration, ambitious in setting its priorities, and confident in its ability to delivering them. The Corporate Plan 2022 to 2026 provides a common basis for our strategic planning and a focus on tackling inequalities and creating opportunities for citizens to live longer, healthier, and happier lives. Our strategic outcomes and priorities A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games. An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive. A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness. A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people. A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature. Follow us on social media https://www.birmingham.gov.uk/info/20179/news_and_publications/537/social_media
Offices: The Council House, Victoria Square, Birmingham, - B1 1BB, GB
There are currently 291 open customer service & support positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Birmingham City Council, Hilton, NEXT PLC, VIVO Defence Services, MANGO, among others. Browse the listings above to see every active employer.
Yes — 71 of the 291 open customer service & support positions offer remote or hybrid work (9 remote, 62 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
