Birmingham, England, United Kingdom · On-site
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’ll be on the shop …
Skills: Team leadership, Retail management, Commercial awareness, Coaching, Performance management
Birmingham, England, United Kingdom · On-site
Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’…
Skills: Retail management, Leadership, Commercial awareness, Coaching, Performance management
Birmingham, England, United Kingdom · On-site
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’ll be on the shop …
Skills: Team leadership, Retail management, Commercial awareness, Coaching, Performance management
Birmingham, England, United Kingdom · On-site
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’ll be on the shop …
Skills: Retail management, Team leadership, Commercial awareness, Coaching, Performance management
Birmingham, England, United Kingdom · On-site
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’ll be on the shop …
Skills: Team leadership, Retail management, Commercial awareness, Coaching, Performance management
Birmingham, England, United Kingdom · On-site
Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’…
Skills: Retail management, Team leadership, Commercial awareness, Performance management, Coaching
Birmingham, England, United Kingdom · On-site
Estates Office – Maintenance Operations Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary £19,278 per annum rising to £24,097 after 1 years’ service, £25,977 after 2 years’ service an…
Skills: Maintenance, Electrical maintenance, Mechanical maintenance, Problem solving, Customer service
Birmingham, England, United Kingdom · Hybrid
$39k–$45k/yr
About the job National Highways have an exciting opportunity for a Claims Manager to join our Network Claims team. This role is being offered on a fixed term basis until 31st May 2027 and will be based in Birmingham on a…
Skills: People management, Claims handling, Stakeholder management, Performance management, Coaching
Birmingham, England, United Kingdom · On-site
Salary: £27,976Location: Hall Green The role Sales Advisors are central to everything we do at Space Station. You’re our friendly face, providing the information our customers need. You also promote the store within loca…
Skills: Sales, Customer service, Communication, Numeracy, Self-motivation
Birmingham, England, United Kingdom · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Communication, Teamwork, Time management
Birmingham, England, United Kingdom · On-site
Company Description We have an exciting new opportunity for a Services & Solutions Support Executive to join our Service Solutions Team at Rexel UK. As a global leader in electrical wholesale, Rexel distributes advanced …
Skills: Customer Service, Schematic Diagrams, Wiring Diagrams, Bill Of Materials, Technical Documentation
Birmingham, England, United Kingdom · On-site
Work Pattern Week 1 Sunday 12:00-20:00 Monday 14:00-22:00 Wednesday 05:00-13:00 Thursday 05:00-13:00 Friday 14:00-22:00 Week 2 Monday 05:00:13:00 Tuesday 05:00-13:00 Wednesday 05:00-13:00 Friday 14:00-22:00 Saturday 14:0…
Skills: Leadership, Retail operations, Customer service, Team coordination, Cash handling
Birmingham, England, United Kingdom · Remote Solely
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growi…
Skills: Consultative sales, CRM management, Communication, Lead management, Customer experience
Birmingham, England, United Kingdom · On-site
Post title Graduate Support Assistant College/Division Academic Services School/Department Careers Network Full time/Part time Part time – 12 hours per week Duration of the Post 01/10/2026 – 30/06/2027 Grade 2 Hourly rat…
Skills: Customer service, Telephone manner, Data entry, Research, Social media
Birmingham, England, United Kingdom · Remote Solely
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growi…
Skills: Consultative sales, CRM management, Communication, Lead management, Customer experience
Birmingham HippodromeBirmingham, England, United Kingdom · On-site
ABOUT US: With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK. Varied productions in our 1,850-seat auditorium (dating from 1899), and in…
Skills: Customer Service, Teamwork, Interpersonal Skills, Sales, Health & Safety
Birmingham, England, United Kingdom · Hybrid
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Birmingham Job Ref: 205321 About the role Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a Senior New Bus…
Skills: Underwriting, Property and casualty insurance, Risk assessment, Negotiation, Relationship management
Birmingham, England, United Kingdom · On-site
About the Role Capgemini’s Business Services Global Business Line is seeking an experienced Amazon Connect GTM & Solutions Lead to drive strategy, solution design, and market growth for our Contact Center transformation …
Skills: Amazon Connect, Contact Center Operations, Solution Architecture, CCaaS, Telephony
Birmingham, England, United Kingdom · On-site
Role The Sales Advisor at BOGGI Milano builds strong relationships with clients and translates the brand’s vision and commercial objectives into tangible results every day. Responsibilities Achieve the sales targets defi…
Skills: Sales, Customer service, Retail, Communication, Interpersonal skills
Birmingham, England, United Kingdom · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: System Diagnosis, Planned Preventative Maintenance, Customer Relationship Management, Technical Support, Analytical Thinking
Birmingham, England, United Kingdom • On-site
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You will lead a team on the shop floor to drive commercial results, maintain high operational standards, and ensure excellent customer service. You are responsible for coaching and developing your team while fostering an inclusive and motivated work culture.
Candidates must have proven experience leading teams in a fast-paced retail or customer-focused environment. You should possess strong commercial awareness, the ability to manage performance with empathy, and a resilient mindset to lead through change.
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.
This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
· A department that trades strongly, looks brilliant and delivers five-star service
· A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
· Clear ownership of standards, safety, availability and operational excellence
· Strong commercial results driven by insight, pace and great leadership
· A culture where people feel valued, developed and excited to grow with M&S
· Proven experience leading teams in a fast-paced retail or customer-focused environment
· Strong commercial awareness with the confidence to use data and insight to drive results
· The ability to coach, develop and performance-manage with clarity and empathy
· Confidence having constructive, sometimes difficult conversations
· A resilient, adaptable mindset with the energy to lead through change
· Digital confidence and a willingness to embrace new ways of working
· A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
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Forward thinking, future-focused and digital-first retail
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
Offices: Waterside House, 35 North Wharf Rd, London, London W2 1NW, GB
There are currently 579 open customer service & support positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include School of Medical Sciences, University of Birmingham, Great Clips Inc., Howden Ireland, Marks and Spencer, NEXT PLC, among others. Browse the listings above to see every active employer.
Yes — 129 of the 579 open customer service & support positions offer remote or hybrid work (26 remote, 103 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
