Birmingham, England, United Kingdom · On-site
About the Role Capgemini’s Business Services Global Business Line is seeking an experienced Amazon Connect GTM & Solutions Lead to drive strategy, solution design, and market growth for our Contact Center transformation …
Skills: Amazon Connect, Contact Center Operations, Solution Architecture, CCaaS, Telephony
Birmingham, England, United Kingdom · On-site
Overview Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide, while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Phys…
Skills: Patient Care, Customer Service, Patient Intake, Scheduling, Medical Documentation
Birmingham, England, United Kingdom · Hybrid
Chiller Remote Service Lead What You Will Do As a Chiller Remote Service Lead, you will play a key role in delivering advanced virtual refrigeration and chiller services across the UK. You will build strong customer rela…
Skills: HVAC chillers, Refrigeration systems, Building automation, Energy management systems, Preventive maintenance
Birmingham, England, United Kingdom · On-site
Role The Sales Advisor at BOGGI Milano builds strong relationships with clients and translates the brand’s vision and commercial objectives into tangible results every day. Responsibilities Achieve the sales targets defi…
Skills: Sales, Customer service, Retail, Communication, Interpersonal skills
Birmingham, England, United Kingdom · On-site
$8/hr–$12/hr
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to s…
Skills: Customer service, Stock replenishment, Visual merchandising, Communication, Teamwork
Birmingham, England, United Kingdom · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: System Diagnosis, Planned Preventative Maintenance, Customer Relationship Management, Technical Support, Analytical Thinking
Birmingham, England, United Kingdom · On-site
Job Description Are You Ready to Make An Impact at Grenade? Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong branding, distinctive p…
Skills: Order management, Logistics, ERP systems, Supply chain, E-commerce
NANDO'S LIMITEDBirmingham, England, United Kingdom · On-site
Hourly Rate: £12.71 This may differ for under 18s We’re on the search for Back of House Nandocas (what we call our Team Members) to join us! The role of a Back of House Nandoca is simple…to prepare and make the finest PE…
Skills: Cooking, Grilling, Food preparation, Cleaning, Health and safety
Birmingham, England, United Kingdom · On-site
We're currently recruiting in our Birmingham South (Longbridge Station) Premier Inn. Working 20 hours per week, paying up to £13.06 per hour. Kitchen Team Member – Birmingham South (Longbridge Station) Premie…
Skills: Food preparation, Cooking, Kitchen maintenance, Stock management, Teamwork
Birmingham, England, United Kingdom · On-site
Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer f…
Skills: Business to consumer sales, Target driven, Communication, Relationship building, Customer service
Birmingham, England, United Kingdom · Remote Solely
$40k–$70k/yr
Job Title: Remote Customer Service Representative – Hotel Bookings About Destination Knot: Destination Knot is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and …
Skills: Customer service, Communication, Hotel booking, Travel planning, Time management
Birmingham, England, United Kingdom · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Technical coaching, Teamwork, Communication
Birmingham, England, United Kingdom · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Cosmetology, Barbering, Technical coaching
Birmingham, England, United Kingdom · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up artistry, Customer service, Visual merchandising, Retail sales, Point-of-sale software
Birmingham, England, United Kingdom · On-site
Job Overview Keep our branch moving. Deliver outstanding service. Make a difference every day. Are you someone who enjoys being on the move, takes pride in delivering excellent customer service and likes working as part …
Skills: Customer service, Delivery driving, Warehouse operations, Stock control, Inventory management
Birmingham, England, United Kingdom · On-site
Job Overview Keep our branch moving. Deliver outstanding service. Make a difference every day. Are you someone who enjoys being on the move, takes pride in delivering excellent customer service and likes working as part …
Skills: Customer service, Delivery driving, Warehouse operations, Stock control, Inventory management
Birmingham, England, United Kingdom · Remote Solely
We're looking for an Entry Level Travel Coordinator to assist clients with planning vacations, managing reservations, and coordinating travel details. This fully remote role is ideal for someone who is organized, communi…
Skills: Travel coordination, Customer service, Communication, Organizational skills, Itinerary planning
Birmingham, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Logistics coordination, Order fulfilment, Supply chain management, Warehouse administration, Operational support
Birmingham, England, United Kingdom · On-site
$29k–$36k/yr
Be the calm in the chaos. Be the voice that makes a difference. Join West Midlands Police Force Contact When the public needs help, they need someone who can stay calm, think clearly and take action. As a Contact Handler…
Skills: Call handling, Dispatching, Communication, Decision-making, Keyboard skills
Birmingham, England, United Kingdom · On-site
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, inves…
Skills: Customer service, Digital banking, Communication skills, Problem-solving, Analytical skills
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The lead will design and implement Amazon Connect CCaaS solutions while driving transformation strategies for large-scale contact center environments. They are responsible for managing consulting teams, conducting commercial modeling, and ensuring operational excellence across technology and workforce domains.
Candidates must have 5 to 10 years of consulting experience in contact center technology and 7 to 10 years of hands-on experience in BPO or multi-client contact center operations. A strong background in solution architecture, technical design, and operational transformation is essential for this role.
Capgemini’s Business Services Global Business Line is seeking an experienced Amazon Connect GTM & Solutions Lead to drive strategy, solution design, and market growth for our Contact Center transformation offerings. This role is ideal for a dynamic leader passionate about Customer Experience, digital transformation, and solving complex Contact Center challenges using Amazon Connect and next‑gen CCaaS solutions.
To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.
There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.
There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
Please opt in during the application process.
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Capgemini. Make it rea
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
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There are currently 579 open customer service & support positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include School of Medical Sciences, University of Birmingham, Great Clips Inc., Howden Ireland, Marks and Spencer, NEXT PLC, among others. Browse the listings above to see every active employer.
Yes — 129 of the 579 open customer service & support positions offer remote or hybrid work (26 remote, 103 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
