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Part-time
25% Discount on Next, Made, Lipsy, Gap, and Victoria's Secret products, 10% Discount on partner brands, 15% Discount on branded beauty, Sharesave scheme, 60% Working wardrobe allowance, Early VIP access to sale stock
Posted 9d ago
Apply by Aug 25
~30 hrs/week
Responsibilities
The Stock Manager leads and motivates a team to achieve performance targets while ensuring efficient back-of-house operations. They are responsible for managing stock processes, supporting the store management team, and ensuring customers receive excellent service.
Requirements
The ideal candidate is a passionate, energetic leader with strong communication and problem-solving skills. They must be able to work in a fast-paced, result-driven environment and demonstrate a hands-on approach to operational activities.
Full job description
SHIFTS YOU ARE APPLYING FOR: 29.75hrs p/w; Mon 17:00 - 21:00; Wed 07:00 - 15:00; Thu 09:00 - 15:00; Fri 07:30 - 13:00; Sat 12:00 - 20:00
To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets, ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders.
To be a successful Stock Manager you will:
Support the Store management team across the back of house areas and communicate effectively with the Store Manager
Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met
Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team
Ensure communication is up-to-date and accurate at all times in order to meet business needs
We’ll offer amazing benefits (see list further below)
About You:
You are passionate about our customers, our people and our products. The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit
You are a great communicator who is friendly, calm and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
A team player who works at their best in a result driven, fast and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives
Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
An effective multi tasker who can plan, organise and prioritise your workload
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next
Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment.
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
Fantastic rewards for doing a great job and achieving great results
25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (*when purchased through NEXT)
10% off most partner brands & up to 15% off Branded Beauty
Sharesave Scheme
60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
Early VIP access to sale stock
Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
Access to fantastic discounts at our Staff Shops
Access a digital GP and other free health and wellbeing services
Life assurance
You can register for a discounted health plan for you and your family
Financial Wellbeing - Save, track and enhance your financial wellbeing
Apprenticeship - Earn, learn and gain a qualification (England stores only)
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other
Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
How many Customer Service & Support jobs are open in Birmingham, United Kingdom right now?
There are currently 579 open customer service & support positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Birmingham, United Kingdom?
Companies currently hiring include School of Medical Sciences, University of Birmingham, Great Clips Inc., Howden Ireland, Marks and Spencer, NEXT PLC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Birmingham, United Kingdom?
Yes — 129 of the 579 open customer service & support positions offer remote or hybrid work (26 remote, 103 hybrid).
How do I apply for Customer Service & Support jobs in Birmingham, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.