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Full-time
professional certificate
Structured Training, 1:1 Sessions, Ongoing Support, Career Growth Opportunities
Posted 1d ago
~40 hrs/week
Responsibilities
The Pensions Officer provides administrative and operational support to the national pensions team and handles routine client queries. Key duties include managing documentation, coordinating logistics, and supporting billing and regulatory processes.
Requirements
Candidates should have basic pensions knowledge and be willing to pursue an APMI qualification. Strong communication skills, proficiency in Microsoft Office, and the ability to manage competing deadlines are essential.
Full job description
Pensions Officer – Birmingham
Overview
We’re excited to be growing our Pensions team and are looking for someone who genuinely enjoys supporting people, staying organised, and being part of a team that works closely together. As our new Pensions Officer, you’ll play an important part in helping us deliver an outstanding service to our clients and supporting our national PMPS team day‑to‑day.
If you enjoy variety, working with friendly colleagues, and having a real impact on how a team functions, you’ll fit right in.
Who we are
Our Pensions service line—led by Christina Bowyer—is one of the most respected pensions teams in the UK. We’re a close‑knit group of around 90 pensions specialists, including 21 partners, based across London, Birmingham, Manchester, Leeds, Edinburgh and Glasgow.
What makes us special is our combination of technical excellence and down‑to‑earth teamwork. We support:
Trustees
Global corporates
Public authorities
Pension providers
Financial institutions
We’re proud to be consistently recognised in the top tiers of Legal 500 and Chambers, and even prouder of the longstanding relationships we build with our clients.
A few things we’re particularly proud of:
Advising some of the UK’s largest pension schemes on major, complex projects
Acting for around two‑thirds of all authorised DC master trusts
Supporting clients on over £3bn of de‑risking transactions last year
If you join us, you’ll be surrounded by people who are passionate about what they do and generous in sharing their knowledge.
What you’ll be doing
This role is perfect for someone who enjoys being the steady hand of a team — someone who notices the small things, loves staying organised, and naturally builds strong relationships.
You’ll get involved in:
Being a friendly, reliable point of contact for routine client queries
Keeping client documents organised and up to date
Drafting clear, professional correspondence
Helping prepare and monitor project plans
Supporting our billing process and preparing fee documents
Organising meeting papers and coordinating with advisers
Coordinating diaries, meetings, travel and logistics for the team
Conducting research and supporting knowledge management projects
Helping deliver training sessions and client materials
Managing scheme returns and regulatory information
Supporting new business and client development activities
Your work will make a real difference — you’ll be the person who helps the whole team deliver seamlessly.
What we’re looking for
You don’t have to tick every box, but we’d love to hear from you if you’re someone who:
Is working towards (or keen to begin) an APMI qualification
Has some basic pensions knowledge and a willingness to grow it
Enjoys working as part of a supportive team
Builds strong relationships naturally
Is a clear, confident communicator
Is comfortable using Microsoft Word, Excel, PowerPoint and document systems
Has excellent attention to detail
Can manage competing deadlines without getting flustered
Likes finding better ways of doing things
Is proactive, adaptable and able to work independently when needed
If you’re enthusiastic and eager to develop, you’ll thrive here.
What we’ll offer you
A genuinely friendly team that collaborates, shares knowledge and celebrates each other’s successes
Opportunities to grow your skills and career through structured training, 1:1 sessions, and ongoing support
Early responsibility, with opportunities to work directly with clients
Exposure to high‑profile pensions work that’s shaping the industry
We don’t just want you to do well—we want you to feel valued, supported and proud of the work you do.
Our achievements
We’re proud of our consistent recognition, including:
The most Tier 1 rankings in the UK Legal 500
Law Firm of the Year (Legal Business, 2019)
Europe’s Most Innovative Law Firm (FT Innovative Lawyer Awards, 2020)
Law Firm of the Year (The Lawyer, 2018)
No. 4 in the Stonewall Workplace Equality Index and named a Stonewall Top Global Employer
Interested? We’d love to hear from you.
Please apply through our recruitment portal.
If you’d like to chat informally about the role or have any questions, feel free to get in touch with our in‑house Lateral Recruitment Advisor Steffy Lam:
At Pinsent Masons, we want everyone to feel they belong. We value individuality and welcome applications from people of all backgrounds, identities and experiences. If you’re excited by this role, we encourage you to apply—even if you’re not sure you meet every requirement.
Pinsent Masons is a multinational professional services business with a robust legal foundation, operating with a clear purpose-led strategy. The firm prides itself on its commitment to making business work better for people, placing clients and communities at the forefront of its operations. With law at its core, Pinsent Masons transcends traditional legal services by integrating a diverse range of skill sets from its professionals, innovative technologies, and efficient processes to deliver a competitive advantage to its clients.
Pinsent Masons has over 490 partners and 3500 people operating from 31 locations around the world. Our multi-sector focus ensures we are supporting clients at the forefront of the of the forces shaping our world, from artificial intelligence to the energy transition. This breadth allows us to provide business-critical advice in increasingly complex regulatory environments, wherever our clients need us.
Pinsent Masons’ office network extends across the major international business centres of London, Dublin, Munich, Amsterdam, Luxembourg, Frankfurt, Düsseldorf, Madrid, Paris, Abu Dhabi, Doha, Dubai, Riyadh, Beijing, Shanghai, Hong Kong, Singapore, Shenzhen, Johannesburg, Sydney, Melbourne and Perth - and the key commercial centres in the UK.
Offices: 30 Crown Place, London, England EC2A 4ES, GB · 141 Bothwell Street, Glasgow, Scotland G2 7EQ, GB · 1 Park Row, Leeds, England LS1 5AB, GB · One Central, Dubai, Dubai PO Box 115580, AE · 61 Katherine Street, 9th Floor, Sandton, Gauteng 2196, ZA
Law firmLegal servicesEnergyFinancial ServicesInfrastructureReal EstateManufacturingand TechnologyInformation TechnologyLegal
Pinsent Masons is a multinational professional services business with a robust legal foundation, operating with a clear purpose-led strategy. The firm prides itself on its commitment to making business work better for people, placing clients and communities at the forefront of its operations. With law at its core, Pinsent Masons transcends traditional legal services by integrating a diverse range of skill sets from its professionals, innovative technologies, and efficient processes to deliver a competitive advantage to its clients.
Pinsent Masons has over 490 partners and 3500 people operating from 31 locations around the world. Our multi-sector focus ensures we are supporting clients at the forefront of the of the forces shaping our world, from artificial intelligence to the energy transition. This breadth allows us to provide business-critical advice in increasingly complex regulatory environments, wherever our clients need us.
Pinsent Masons’ office network extends across the major international business centres of London, Dublin, Munich, Amsterdam, Luxembourg, Frankfurt, Düsseldorf, Madrid, Paris, Abu Dhabi, Doha, Dubai, Riyadh, Beijing, Shanghai, Hong Kong, Singapore, Shenzhen, Johannesburg, Sydney, Melbourne and Perth - and the key commercial centres in the UK.
Offices: 30 Crown Place, London, England EC2A 4ES, GB · 141 Bothwell Street, Glasgow, Scotland G2 7EQ, GB · 1 Park Row, Leeds, England LS1 5AB, GB · One Central, Dubai, Dubai PO Box 115580, AE · 61 Katherine Street, 9th Floor, Sandton, Gauteng 2196, ZA
Law firmLegal servicesEnergyFinancial ServicesInfrastructureReal EstateManufacturingand TechnologyInformation TechnologyLegal