Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: Personal injury reductions, Lien resolution, Medical bill reductions, Settlement closing, Team leadership
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, w…
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, w…
Personal Injury Pre-Litigation Senior Case Manager
New York, New York, United States · On-site
$75k–$95k/yr
Senior
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, w…
Skills: Personal Injury Case Management, Pre-litigation, Client Communication, Insurance Documentation, Medical Records Management
Company Description oin an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we…
Company Description oin an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we…
Company Description oin an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we…
Company Description oin an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we…
Company Description oin an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we…
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: Personal injury reductions, Lien resolution, Medical bill reductions, Settlement closing, Team leadership
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, w…
Skills: Personal Injury Litigation, Discovery Management, Medical Records Organization, Trial Preparation, Litigation Deadlines
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: Personal Injury Law, Litigation, Case Management, Settlement Negotiations, Legal Strategy
Company Description At The Ward Law Group, we believe our people are our greatest asset. We invest in our team, celebrate wins together, and create opportunities for growth. You'll work alongside passionate professionals…
Copy of Plaintiff Personal Injury Reductions / Closing Specialist (REMOTE)
Bolivia · Remote Solely
$2k–$2k/mo
Mid level
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: Personal injury, Medical bill negotiation, Lien negotiation, Litify, Closing statements
Plaintiff Personal Injury Reductions / Closing Specialist (REMOTE)
Mexico · Remote Solely
$2k–$2k/mo
Mid level
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: Medical bill negotiation, Lien negotiation, Personal injury law, Litify, Documentation
Plaintiff Personal Injury Reductions / Closing Specialist (REMOTE)
Colombia · Remote Solely
$2k–$2k/mo
Mid level
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: Personal injury, Medical bill negotiation, Lien negotiation, Litify, Closing statements
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: Personal Injury Law, Litigation, Case Management, Settlement Negotiations, Legal Strategy
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: Personal Injury Law, Litigation, Case Management, Settlement Negotiations, Legal Strategy
Personal Injury Senior Case Manager – Settlements & Negotiations
New York, New York, United States · On-site
$75k–$95k/yr
Mid level
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, w…
Skills: Personal Injury Law, Case Management, Settlement Negotiations, Litify, Salesforce
Personal Injury Senior Case Manager – Settlements & Negotiations
New York, New York, United States · On-site
Mid level
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, w…
Skills: Personal injury law, Case management, Settlement negotiations, Litify, Salesforce
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Full-time
Medical insurance, Dental insurance, Vision insurance, Hospital plans, 401(k) retirement plan, Life insurance
Posted 5h ago
~40 hrs/week
Responsibilities
The Reductions Team Lead oversees daily department operations, including training, quality assurance, and workflow coordination. This role monitors team productivity and performance metrics while ensuring consistent application of firm procedures.
Requirements
Candidates must have at least 3 years of experience in personal injury reductions or related fields and 1 year of supervisory experience. Proficiency in both English and Spanish is required, along with strong skills in case management software and performance reporting.
Full job description
Company Description
Join an Award-Winning Personal Injury Law Firm
At The Ward Law Group, our mission is simple:
Changing Lives. One Client at a Time
Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.
We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm.
Our Core Values
Faith – We act with integrity, honesty, and purpose in everything we do.
Accountability – We take ownership of our work, our commitments, and the results we deliver.
Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams.
Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community.
Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success.
Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive.
Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work.
If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time.
Job Description
The Reductions Team Lead supports the Reductions Manager in the day-to-day operations of the Reductions Department. This role is responsible for training, quality assurance, workflow coordination, reporting, productivity monitoring, and team development. The Team Lead helps ensure consistent application of department procedures, supports team members in meeting performance expectations, and promotes operational efficiency and service excellence.
Compensation is paid on an hourly basis. In addition, eligible In-Person Reductions Case Managers may have the opportunity to participate in the Company's bonus program, subject to applicable eligibility requirements, performance metrics, and program terms.
This position does not provide legal advice, establish legal strategy, or perform duties reserved for licensed attorneys. All work must be performed in accordance with firm policies and under appropriate attorney supervision when required.
Essential Duties and Responsibilitie
Lead onboarding, training, and coaching for the Reductions team.
Monitor productivity, KPIs, and workflow performance.
Conduct case and call audits to ensure quality and compliance.
Prepare reports, dashboards, and performance metrics for leadership.
Identify process improvements and support operational efficiency.
Promote accountability, teamwork, and high performance within the department.
Qualifications
Minimum 3 years of personal injury reductions, lien resolution, medical bill reductions, or settlement closing experience within a plaintiff personal injury law firm.
Minimum 1 year of experience leading, training, mentoring, or supervising team members.
Bilingual English and Spanish proficiency.
Strong experience using case management software, reporting tools, and productivity tracking metrics.
Preferred Qualifications
Experience with Litify or Salesforce.
Experience auditing case files and employee performance.
Position Type: Full Time (8:30 AM - 5 PM EST)
Additional Information
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
Medical, dental & vision
Hospital plans
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Tuition Assistance
Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
Join Our Team
At The Ward Law Group, every role contributes to changing lives.
If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high-performing legal team, we'd love to hear from you.
Apply today and become part of a team committed to excellence, accountability, and changing lives—one client at a time.
The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.
At The Ward Law Group, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
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Related keywords
Personal InjuryLaw FirmReductionsLien ResolutionMedical Bill ReductionsSettlement ClosingTeam LeadOnboardingCoachingKPIsWorkflow PerformanceCase AuditsComplianceReportingDashboardsProcess Improvement
Dedicated car accident and personal injury attorneys committed to protecting the rights of victims.
Industry
Law Practice
Company size
51-200 employees
Founded
2012
Headquarters
Miami Lakes, Florida
LinkedIn followers
10,497
Our mission is to be the leading family-owned personal injury law firm dedicated to serving the Spanish-speaking community. We strive to deliver exceptional client service while upholding the highest standards of professionalism and ethics.
Offices: 7900 NW 154th St, Miami Lakes, Florida 33016, US
Dedicated car accident and personal injury attorneys committed to protecting the rights of victims.
Industry
Law Practice
Company size
51-200 employees
Founded
2012
Headquarters
Miami Lakes, Florida
LinkedIn followers
10,497
Our mission is to be the leading family-owned personal injury law firm dedicated to serving the Spanish-speaking community. We strive to deliver exceptional client service while upholding the highest standards of professionalism and ethics.
Offices: 7900 NW 154th St, Miami Lakes, Florida 33016, US