Virginia Beach, Virginia, United States · Remote OK
Mid level$624M raised
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Full-time
professional certificate
Paid Time Off, Continuing Education, LinkedIn Learning, Medical Insurance, Dental Insurance, Vision Insurance
Posted 13d ago
~40 hrs/week
Remote in East Riding of Yorkshire, England, United Kingdom
Responsibilities
The role involves the daily administration, configuration, and continuous improvement of a Salesforce Unlimited Edition environment for over 300 users. Key duties include managing security settings, building automation via Flows, and collaborating with cross-functional teams to ensure platform stability and data integrity.
Requirements
Candidates need 1-3 years of Salesforce Administration experience and a Salesforce Administrator Certification. Proficiency in Salesforce Lightning, Flows, and security architecture is required, along with strong analytical and communication skills.
Full job description
Are you ready to be a big part of something big?
At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.
When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change track, small enough to learn from different teams and small enough to connect authentically with leadership.
What We Offer
An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.
Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program
What You’ll Do…
We are seeking a motivated and detail-oriented Junior Salesforce Administrator to support the daily administration, configuration, and continuous improvement of our Salesforce Unlimited Edition environment. This role will help maintain a highly customized Salesforce platform supporting more than 300 users across multiple business units operating within a single Salesforce org.
This is an excellent opportunity to gain hands-on experience in a mature Salesforce ecosystem while collaborating with experienced administrators, developers, and cross-functional business stakeholders. The ideal candidate is both technically curious and business-minded, someone who not only fulfills requests but also understands the broader business impact of platform changes. They are a big-picture thinker who can evaluate how a single enhancement or configuration may affect multiple teams, processes, and business units, helping ensure scalable, thoughtful solutions that support the organization's long-term objectives.
The role will partner with Sales, Operations, Marketing, Customer Success, Finance, and Business Systems to support automation, user requests, integrations, and system enhancements while ensuring platform stability, data integrity, security, and an exceptional user experience. Duties include but are not limited to:
Provide day-to-day administration and support for a Salesforce Unlimited Edition environment supporting 300+ users across multiple business units.
Administer users, profiles, permission sets, roles, queues, public groups, and security settings.
Build, maintain, optimize, and troubleshoot Salesforce Flows and other declarative automation.
Support Sales Engagement, Cadence Automation, Einstein Activity Capture (EAC), and Outlook Integration.
Configure and maintain custom objects, fields, record types, page layouts, Lightning Record Pages, Dynamic Forms, validation rules, and related platform functionality.
Monitor automation, scheduled jobs, integrations, and overall platform health, proactively identifying and resolving issues.
Create and maintain reports and dashboards that provide meaningful business insights.
Assist with release management, sandbox testing, user acceptance testing (UAT), and production deployments.
Troubleshoot Salesforce integrations and coordinate with internal teams and third-party vendors to resolve issues.
Document business processes, technical configurations, and administrative procedures to support platform governance and knowledge sharing.
Provide end-user support, training, and documentation to promote user adoption and best practices.
Participate in continuous platform enhancements and Salesforce feature adoption, recommending improvements that align with business goals.
Support and maintain document generation and eSignature solutions, including Conga Composer, Conga Sign, and Adobe Sign.
Evaluate enhancement requests with an enterprise mindset, considering downstream impacts across business units, integrations, automation, reporting, and user experience before implementing changes.
What We’re Looking For:
1–3 years of Salesforce Administration experience.
Experience building, maintaining, and troubleshooting Salesforce Flows.
Understanding Salesforce security architecture, including profiles, permission sets, roles, sharing rules, and access controls.
Experience creating reports and dashboards.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent communication, collaboration, and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to think beyond individual requests, understanding how changes may impact users, processes, and multiple business units within a shared Salesforce environment.
So come and join our team - because every role is a big role in our plans to go big.
TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.
Trader Interactive is the leading provider of online market places and digital marketing products serving the lifestyle vehicles and commercial equipment segments. Some of our brands include RV Trader, Cycle Trader, Commercial Truck Trader and Equipment Trader. Collectively, we reach a broad base of consumers with over 7 million monthly unique visitors through our online marketplaces, power thousands of dealer websites, and offer smart tools to assist dealers in more effectively running their businesses and serving their customers.
We are transforming the personal lifestyles and businesses of our customers by the use of an innovative AI powered Cloud platform that allows them to acquire the vehicles and equipment best suited to their needs. This big data platform is at the heart of our consumer marketplaces and the digital solutions for our dealer partners. It has been the enabler for the digital transformation of traditional segments such as RVs, Motorcycles, PowerSports and Commercial Equipment and is now helping transform these further by participating in the new sharing economy.
Offices: 4525 Main St, Virginia Beach, Virginia 23462, US
How much do Customer Service & Support jobs in Virginia pay?
Based on 2827 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Virginia right now?
There are currently 22,226 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Virginia?
Companies currently hiring include Domino's, Advance Auto Parts, Lowe's Companies, Inc., Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Virginia?
Yes — 1063 of the 22226 open customer service & support positions offer remote or hybrid work (539 remote, 524 hybrid).
How do I apply for Customer Service & Support jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Virginia