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Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Washington Township, Ohio, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
The General Manager provides leadership and operational oversight to ensure financial goals are met while maintaining high standards of guest service. They are responsible for managing staff, controlling costs, and fostering a positive, fun work environment.
Requirements
Candidates must have at least 5 years of restaurant or hospitality experience and be proficient in financial management and cost control. The role requires the ability to work a 50-hour work week, including weekends, nights, and holidays.
Full job description
Job Description:
THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes.
What we are looking for!
Proven track record of successfully managing operations and meeting financial goals
Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment
Solid understanding of financial reports, budgeting, and forecasting
Experience with cost control, inventory management, and profitability analysis
Exceptional skills in delivering high-quality customer service and resolving issues effectively
You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
Excellent verbal and written communication skills for interacting with staff, customers, and vendors
Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry
Requirements:
21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
The ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions.
What will you be doing daily?
Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
Deliver an unparalleled guest experience through the best combination of food, drinks, and games
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures
PERKS!
Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster’s Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!
Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
81299
-
95646
We are an equal opportunity employer and participate in E-Verify in states where required.
Related keywords
General ManagerRestaurant ManagementHospitalityFinancial ReportsBudgetingForecastingCost ControlInventory ManagementProfitability AnalysisCustomer ServiceStaff MoraleOperational ExecutionHealth And SafetyLabor LawsBusiness AcumenGuest Experience
Welcome to Dave & Buster's, the ONLY place to Eat, Drink, Play & Watch Sports®, all under one roof! Here, you can immerse yourself in a world of excitement, from our Million Dollar Midway, packed with the hottest arcade games, to our mouth-watering, chef-crafted creations served in our American restaurant. We're not just a destination; we're an experience you won't find anywhere else. And yes, you want to work here.
Join us and be part of the team that runs the fun. With Main Event Entertainment (Acquired in 2022) by our side, we're amplifying the entertainment experience for our Guests and Team Members alike. Together, we're creating endless possibilities, setting the stage for unforgettable moments and lifelong memories. The fun never stops! Come be a part of something extraordinary.
Offices: 1221 S Belt Line Rd, 500, Coppell, Texas 75019, US · 2215 D & B Dr SE, Marietta, Georgia 30067, US · 325 N Columbus Blvd, Philadelphia, Pennsylvania 19106, US · 1155 N Swift Rd, Addison, Illinois 60101, US · 3000 Oakwood Blvd, Hollywood, Florida 33020, US
How much do Customer Service & Support jobs in Ohio pay?
Based on 2427 listings with disclosed salaries, most customer service & support jobs in Ohio pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Ohio right now?
There are currently 29,256 open customer service & support positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ohio?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ohio?
Yes — 1372 of the 29256 open customer service & support positions offer remote or hybrid work (658 remote, 714 hybrid).
How do I apply for Customer Service & Support jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.