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$65k–$108k/yr
Full-time
bachelor degree
Posted 1d ago
Apply by Aug 21
~40 hrs/week
Responsibilities
The Vendor Specialist manages relationships with CPO vendors to ensure high-quality, cost-effective service delivery aligned with organizational goals. Key duties include monitoring vendor performance against SLAs, managing contracts, and driving continuous improvement initiatives.
Requirements
Candidates must hold a bachelor's degree in Business, Supply Chain, Operations, or a related field. A minimum of 2–5 years of experience in vendor management, sourcing, procurement, or operations is required.
Full job description
The Vendor Specialist is overall responsible for managing the relationship with our CPO Vendors. They will ensure that third-party vendors deliver consistent, high-quality, and cost-effective products and services aligned with organizational goals. This position is responsible for establishing and maintaining strong vendor relationships, driving performance through defined metrics and governance, and ensuring compliance with contractual, operational, and risk requirements.
What will be my duties and responsibilities in this job?
Vendor Performance Management (30%)
Serve as the primary relationship owner for assigned vendors, acting as the main operational and strategic point of contact
Monitor vendor performance against defined SLAs, KPIs, and quality standards
Conduct regular business reviews with vendors, providing feedback and driving continuous improvement initiatives
Identify performance gaps and implement corrective action plans
Governance & Oversight (10%)
Establish and maintain vendor governance frameworks, including reporting, review cadences, and escalation protocols
Lead issue resolution and escalation management with vendors and internal stakeholders
Ensure adherence to contractual obligations and policies
Maintain proper documentation of vendor processes, controls, and performance
Financial & Commercial Management (20%)
Monitor vendor spend, identify cost optimization opportunities, and support budgeting/forecasting activities
Assist in contract negotiations, renewals, and pricing discussions
Track ROI and value delivered from vendor relationships
Stakeholder Collaboration (15%)
Partner with internal business units to align vendor services with operational needs
Provide insights and reporting to leadership on vendor performance and trends
Support cross-functional initiatives involving multiple vendors and stakeholders
Continuous Improvement & Strategy (25%)
Drive process improvements and standardization across vendor management practices
Leverage analytics and reporting to identify trends and opportunities
Participate in vendor selection and onboarding activities
What are the requirements needed for this position?
Education & Experience
Bachelor’s degree in Business, Supply Chain, Operations, or related field
2–5+ years of experience in vendor management, sourcing, procurement, or operations
Skills & Competencies
Strong relationship management and negotiation skills
Experience managing SLAs, KPIs, and vendor scorecards
Analytical mindset with ability to interpret performance data
Excellent communication and stakeholder management skills
Knowledge of vendor risk management practices is a plus
Proficient and competent in all Microsoft Office applications
Excellent analytical, problem-solving, and organizational skills
Ability to influence effectively, communicating at all levels
Ability to work collaboratively as part of a team as well independently when required
What other skills/experience would be helpful to have?
Experience in supply chain, logistics, or service operations
Exposure to contract management and sourcing processes
Familiarity with vendor management systems (VMS) or performance dashboards
Pay Range:
$64,900.00 - $108,200.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Thank you for visiting Assurant’s LinkedIn community. Before posting, please review our guidelines at https://www.assurant.com/social-community-guidelines.
Offices: 260 Interstate North Circle SE, Atlanta, Georgia 30339, US
specialty insuranceextended service products and related servicesrenters insurancelender-placed homeowners insuranceflood insurancemobile device protection productsmobile device logistics and repairsF&I Trainingand Deposit AlternativesFinance
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Thank you for visiting Assurant’s LinkedIn community. Before posting, please review our guidelines at https://www.assurant.com/social-community-guidelines.
Offices: 260 Interstate North Circle SE, Atlanta, Georgia 30339, US
specialty insuranceextended service products and related servicesrenters insurancelender-placed homeowners insuranceflood insurancemobile device protection productsmobile device logistics and repairsF&I Trainingand Deposit AlternativesFinance