Hyderabad, Telangana, India · On-site
Senior Routing Support Engineer – Contact Center Assurant is seeking a Senior Routing Support Engineer to join our Contact Center Delivery Team. The Routing Engineer will be responsible for the design, implementation, ma…
Skills: Cisco UCCE, ICM Scripting, Cisco CUCM, Cisco CVP, AT&T RouteIt
Irving, Texas, United States · On-site
This job is responsible for working with the Supervisors and assisting in training and developing the team, monitoring production performance, ensuring production and quality controls are met while adhering to the work i…
Skills: Material Processing, Receiving, Team Leadership, Inventory Management, Warehouse Operations
Mitcheldean, England, United Kingdom · Remote OK
Customer Service Advisor Location: Mitcheldean, Gloucestershire Remote work options are available - After successfully passing the probation period £24,968.39 Per Annum + Benefits Mon - Friday 9-5 pm Start date- August 2…
Skills: Active Listening, Problem Solving, Customer Service, Verbal Communication, Written Communication
New South Wales, Australia · On-site
Why work with Assurant? Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a pass…
Skills: Device Diagnosis, Quality Control, Data Wiping, Device Configuration, Inventory Management
Miami, Florida, United States · Hybrid
$122k–$204k/yr
The Director of Process Assurance is responsible for leading the design, implementation, and continuous improvement of operational control processes across Assurant’s Global Lifestyle business. This role ensures strong g…
Skills: Process Control, Risk Management, Governance, SOC Audits, Operational Efficiency
Irving, Texas, United States · On-site
$56k–$94k/yr
As the Triage Supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work, and assigned projects, ov…
Skills: Supervision, Manufacturing, Distribution, Inventory Management, Warehousing
Mount Juliet, Tennessee, United States · On-site
$88k–$147k/yr
The Senior Quality Assurance Manager is a strategic leader responsible for building and scaling a high-performing Quality function that ensures operational excellence, regulatory compliance, and superior customer outcome…
Skills: Quality Management System (QMS), CAPA, Lean Six Sigma, Audit Management, Root Cause Analysis
Buenos Aires, Argentina · On-site
About the role We are looking for an Associate Product Testing Analyst to join our growing team. This is a great opportunity for someone early in their career who is passionate about technology, quality assurance, and de…
Skills: Functional Testing, Regression Testing, User Acceptance Testing (UAT), Test Plan Creation, Defect Tracking
Irving, Texas, United States · On-site
$19/hr–$30/hr
As a Quality Assurance Lead, you will inspect, test, and audit product processes following set procedures and exercising reasonable judgment. Attention to detail is essential and requires your effective performance of a …
Skills: Quality Assurance, Manual Triage, Team Leadership, Mentoring, Process Improvement
Ciudad de México, Mexico · On-site
Purpose Lead the end-to-end management for the Device Care Center (DCC) in Mexico, overseeing logistics, diagnostics, repair, refurbishment, and fulfillment processes. Ensure delivery of operational KPIs, quality standar…
Skills: Vendor Management, KPI Ownership, Budget Control, Cost Optimization, Continuous Improvement
Miami, Florida, United States · On-site
$75k–$125k/yr
The Property Claims Business Intelligence Analyst analyzes and recommends technical solutions for complex projects to meet the needs of Claims and other impacted business areas. Will be responsible for defining and deliv…
Skills: Power BI, MS SQL, Data Analysis, Business Intelligence, Property Claims
United States · On-site
The Automotive Account Specialist will be responsible for planning, organizing, and conducting activities associated with achieving performance standards for our clients in the automotive sector. will be responsible for …
Skills: F&I Management, Retail Automotive Sales, Client Relationship Management, Presentation Skills, Communication Skills
Argentina · Remote OK
Cyber Security Analyst, Assurant, GCC-India The Cyber Security Analyst is responsible for supporting, defending and enhancing Assurant’s cybersecurity posture through the implementation and maintenance of security tech…
Skills: Cybersecurity Frameworks, Incident Management, Identity And Access Management, Compliance Auditing, SIEM
New South Wales, Australia · On-site
Why work with Assurant? Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a pass…
Skills: Device Diagnosis, Data Wiping, Device Configuration, Inventory Management, Quality Control
Buenos Aires, Argentina · Hybrid
Responsibilities and Main Tasks Prepare and maintain balance sheet reconciliations for varying complexities of balance sheet reconciliations ensuring accuracy, completeness, and timely submission for management review an…
Skills: Balance Sheet Reconciliation, GAAP, Oracle ERP, Microsoft Excel, Data Analysis
Buenos Aires, Argentina · Hybrid
Responsibilities and Main Tasks Prepare and maintain balance sheet reconciliations for varying complexities of balance sheet reconciliations ensuring accuracy, completeness, and timely submission for management review an…
Skills: Balance Sheet Reconciliation, GAAP, Oracle ERP, Microsoft Excel, Data Analysis
United States · Remote OK
$75k–$125k/yr
Overview of Position The Lead Analyst will be responsible for managing the International Plan/Re-forecast cycle, Outlook and Month/Quarter Close variance analysis. This role will support all International teams outside o…
Skills: Financial Analytics, Forecasting, Advanced Excel, Strategic Planning, GAAP
United States · Remote OK
$88k–$147k/yr
Overview of Position The Payroll Manager oversees strategic and operational leadership of payroll services across the United States, Puerto Rico, and Canada. The role ensures accurate, compliant, and timely payroll deliv…
Skills: Payroll Management, Compliance, Team Leadership, Workday, ADP
Irving, Texas, United States · On-site
$17/hr–$27/hr
This job is responsible for working with the Supervisors and assisting in training and developing the team, monitoring production performance, ensuring production and quality controls are met while adhering to the work i…
Skills: Production Monitoring, Team Training, Quality Control, Inventory Management, KPI Tracking
Irving, Texas, United States · On-site
$56k–$94k/yr
Reporting to the Manager or Director of Materials & Logistics, the Supervisor, Order Management provides day-to-day operational supervision for order management activities and the associate pick and pack team. The role s…
Skills: Order Management, Distribution, Inventory Control, Material Management, MS Excel
Hyderabad, Telangana, India • On-site
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Design, implement, and troubleshoot Cisco routing infrastructure and complex ICM scripts within a UCCE environment. Manage toll-free number configurations via the AT&T RouteIt platform and support NICE CXone contact center solutions.
Requires a Bachelor's degree or Cisco certifications and over 5 years of experience in enterprise call routing and Cisco contact center technologies. Proficiency in VoIP protocols, ICM scripting, and cloud-based platforms like NICE CXone and Webex is essential.
Assurant is seeking a Senior Routing Support Engineer to join our Contact Center Delivery Team. The Routing Engineer will be responsible for the design, implementation, maintenance, and troubleshooting of our Cisco routing infrastructure, with a specific focus on integrating and optimizing call routing within our Cisco Unified Contact Center Enterprise (UCCE) environment. This individual will leverage their expertise in call routing and ICM scripting to develop and manage complex call flows, ensuring efficient and seamless customer interactions.
What will be my duties and responsibilities in this job?
What are the requirements needed for this position?
What are the preferred requirements needed for this position?
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Helping people thrive in a connected world.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Thank you for visiting Assurant’s LinkedIn community. Before posting, please review our guidelines at https://www.assurant.com/social-community-guidelines.
Offices: 260 Interstate North Circle SE, Atlanta, Georgia 30339, US
Helping people thrive in a connected world.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Thank you for visiting Assurant’s LinkedIn community. Before posting, please review our guidelines at https://www.assurant.com/social-community-guidelines.
Offices: 260 Interstate North Circle SE, Atlanta, Georgia 30339, US
