Job Description: We are seeking highly motivated and experienced Repair Technicians at our Factory Service Centers to join our dynamic team! Under the direction of the Factory Service Center Branch Manager, the Repair Te…
Store 2746560: 5101 Edina Industrial Blvd., Edina, Minnesota 55439 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Assistant Manager We want you to join our team as an Assistant Ma…
Skills: Team Leadership, Recruiting, Interviewing, Hiring, Delegation
Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it’s a lifestyle! Live the Island Life as an ambassador of our brand, representing t…
Compensation Pay Range: $11.41 - $20.30 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Compensation Pay Range: $11.41 - $20.30 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Store 2746333: 7287 161st Street West, Lakeville, Minnesota 55044 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as a …
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Company Details We’re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. B…
Brooklyn Center, Minnesota, United States · On-site
$14/hr–$16/hr
Entry level
Store 2746292: 420 66th Ave. N., Brooklyn Center, Minnesota 55430 Shift Availability Evenings (Weekends Only Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Represen…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Building Location:Building B - St Marys Medical Center Department:2002500 EMERGENCY SERVICES TECH - SMMC HOSP Job Description:The Registered Nurse is responsible for organizing and providing nursing care to patients thro…
Skills: Nursing Care, Patient Assessment, Care Planning, Critical Care, Emergency Nursing
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Guest Service, Beverage Preparation, Cash Handling, Hospitality, Active Listening
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innova…
Customer Contact Services has been answering when it matters for more than 50 years. We operate 24 hours a day, 7 days a week, 365 days a year, supporting healthcare organizations, legal firms, property managers, and ser…
Skills: IT Infrastructure Management, Microsoft 365 Administration, Entra ID, Azure, AWS
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $51000 – $75000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer Service, Negotiation, Interpersonal Skills, Verbal Communication
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Guest Service, Beverage Preparation, Cash Handling, Hospitality, Active Listening
As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, …
Date Posted: 2026-06-12 Country: United States of America Location: OT063: CL - ROSEVILLE, MN 2772 Cleveland Ave. North, ROSEVILLE, MN, 55113 USA Would you like to join a truly international, talent driven company that v…
Compensation Pay Range: $11.41 - $20.30 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$25/hr–$30/hr
Full-time
high school
Health Insurance, Paid Time Off, Retirement Options
Posted 24d ago
~40 hrs/week
Responsibilities
Diagnose and perform quality repairs on the Milwaukee Tool product line to ensure safety and reliability. Provide high-level customer support and operational efficiency within the Factory Service Center.
Requirements
Requires a high school diploma or GED with preferred experience in electrical/mechanical repair and customer service. Must be able to lift up to 50 lbs and be proficient with diagnostic equipment and computer applications.
Full job description
Job Description:
We are seeking highly motivated and experienced Repair Technicians at our Factory Service Centers to join our dynamic team! Under the direction of the Factory Service Center Branch Manager, the Repair Technicians will be responsible for diagnosing and performing quality repair and servicing the Milwaukee Tool product line in accordance with prescribed procedures to ensure proper functioning, safety and reliability, deliver a high level of customer support and satisfaction, and drive operational efficiency in the Factory Service Center. The ideal candidate will possess technical expertise and a customer-centric approach.
Duties and Responsibilities
Culture Alignment:
DemonstrateMilwaukee Culture expectations to maximize organizational capacity and contribute to a collaborative, high-performing team.
Align with the Factory Service Center Branch Manager’s efforts to train, coach & mentor for continuous improvement in his/her performance.
Drive cross-functional engagement with key business partners to achieve strategic objectives and exceed metrics.
Operational Excellence:
Perform disassembly of units, diagnosis of operating difficulty, location, and replacement of worn or defective parts within expected times and troubleshoot by work instructions.
Assist in answering alarm calls and take necessary action to secure company property and goods.
Execute prescribed maintenance, calibration, certification, and inspections using parts sheets, specifications, and drawings made.
Apply problem-solving skills to address issues and provide timely solutions.
Set up and perform electrical and mechanical tests to ensure that the product's repair and/or work performed conforms to prescribed quality standards and is safe for customers.
Keep records of parts used and provide data for billing and/or warranty information.
Trackspare parts inventory and order replacements as needed to ensure they are readily available for repairs.
Customer Service Excellence:
Assist in creating ideas to improve end user experience and loyalty.
Position self as anknowledgeableand resource for the Field Sales, Marketing, and Service organizations in supporting and implementing new product development processes, programs, and operations.
Drive resolution for customer and Milwaukee Field Sales escalations for repairs, warranty guidelines, and program support.
Act as a liaison between Service branches and our end users.
Respond to customer inquiries and requests and assist in performing counter procedures in a timely and professional manner via phone, email, chat, or in-person interactions.
Engage with end users to understand product service needs, provide updates on repair progress, answer questions, and address concerns.
Offer instruction and supportto end users on proper equipment usage and basic troubleshooting procedures.
Maintain proficiency on the current line of products through training to drive productivity and high-level quality of repair while engaging in training on new products to expand capabilities and enhance technical skills.
Fill and pack orders and repairs for shipment to customers; prepare shipping documents and determine shipping charges by prescribed procedures.
Ensure accurate and timely order fulfillment and maintain end user records and databases with up-to-date information, including notes for future reference and analysis.
Quality, Safety & Continuous Improvement
Report operational irregularities and defective materials for quality control.
Recommendareas for improvement andassist inprocess enhancements.
Support initiatives to improve operational efficiency and effectiveness.
Helpimplementation and practice and execute 6S
Maintain and update required resources, fixtures, and equipment within the branch to ensure locations follow Milwaukee Service quality and standards.
Education and Experience Requirements
Requires an education equivalent to a high school diploma or GED.
1-2 years of previous experience in electrical and/or mechanical repair is preferred.
1-3 years of experience in a customer service position is preferred.
Proficiency in using various hand and power tools, diagnostic equipment, and software.
Ability toliftupto 50 lbs.
Ability to maneuver heavy material weighing up to 300 lbs.
Must possess practical business communication skills and the ability to understand the local branch market.
Strong analytical andproblem-solvingabilities are crucial for diagnosing and repairing equipment issues.
Excellent interpersonal, communication, and customer service skills for dealing with end users and customers.
Adherence to safety protocols and guidelines is paramount to ensure personal safety and the safety of others.
Acquire and maintain industry or product-specific certifications or licenses that may be required.
Proficiency in English, written and verbal.
Bilingual (English/Spanish) a plus.
Must be proficient in computer skills and Microsoft Office applications.
Ability to travel up to 10% using the quickest and most cost-effective mode of transportation (Flight, Bus, Train, & etc.)
This position offers an hourly pay range of $25.50 - $30.50 in addition to comprehensive benefits including health insurance, paid time off, and retirement options.
For over 100 years, Milwaukee Tool has led the industry with innovative solutions that redefine performance, productivity, and safety for the professional trades. Fueled by an unwavering commitment to its users, Milwaukee Tool pioneers breakthrough technologies, products, and services that empower tradespeople to excel in their work and return home safely each day. Milwaukee is dedicated to delivering a steady stream of advanced, trade-specific solutions from its global research, design and development facilities located across southeast Wisconsin.
We enable a fast-paced design environment where our employees experience the challenge and satisfaction of seeing a product evolve from concept to the shelves of our retail and distribution partners and into the hands of our professional users on the jobsite.
At Milwaukee Tool, we recognize your career path is as individual as you are. Whether you are considering joining us early in your career or you have been in the workforce for years, our priority is to help you meet your professional goals. Being part of a fast paced and innovative culture, professional development….WE CREATE EMPOWERED LEADERS
Community Guidelines > https://bit.ly/3sZqQMQ
Offices: 13135 W Lisbon Rd., Brookfield, WI 53005, US · 1003 Sycamore Ave, Greenwood, MS 38930, US · 4366 Milwaukee St, Jackson, MS 39209, US · 12385 Crossroads Dr, Olive Branch, Mississippi 38654, US · 433 W Van Buren St, Chicago, Illinois 60607, US
Power ToolsCordless ToolsManufacturingConsumer GoodsConstruction ToolsQualityTechnologySolutionsInnovationand Engineering
How much do Customer Service & Support jobs in Minnesota pay?
Based on 1874 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$111k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Minnesota right now?
There are currently 15,232 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Minnesota?
Companies currently hiring include Domino's, Kwik Trip, Inc., Bagel Brands, Hy-Vee, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Minnesota?
Yes — 935 of the 15232 open customer service & support positions offer remote or hybrid work (343 remote, 592 hybrid).
How do I apply for Customer Service & Support jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Minnesota