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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Life Insurance, 401k With Company Match
Posted 17d ago
~40 hrs/week
Responsibilities
Manage daily operations of the Shelby Commons community, including leasing apartments, collecting rents, and maintaining curb appeal. Ensure resident compliance with lease terms and governmental regulations while fostering a positive, customer-centered service culture.
Requirements
Requires a high school diploma or GED and a valid driver's license. Experience with affordable housing programs like LIHTC, Section 8, or HUD and familiarity with Fair Housing laws are preferred.
Full job description
Job DetailsJob Location: Minneapolis, MN 55405Position Type: Full TimeCommunity Manager
Shelby Commons – Minneapolis, MN
WHO WE ARE:
Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.
Shelby Commons is a welcoming affordable housing community in Minneapolis, Minnesota, offering thoughtfully designed one-, two-, and three-bedroom apartment homes. Conveniently located near schools, shopping, parks, and local businesses, the property provides residents with easy access to everything they need while enjoying a comfortable community atmosphere. Residents have access to desirable amenities including a rooftop terrace, on-site laundry facilities, and a playground, creating opportunities for both relaxation and recreation. Shelby Commons is committed to providing a quality living experience and fostering a vibrant, resident-focused community.
DUTIES & RESPONSIBILITIES:
Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention. Lease apartments: take telephone inquiries; greet prospects; show apartments; take applications and deposits; verify income and credit information; follow up with all prospects; and ensure that leases and annual certifications are executed and renewed on a timely basis. Maintain the community's curb appeal, ensuring it always remains welcoming and attractive. Maintain confidentiality at all times related to prospect or resident information. Maintain secure handling of rents and all monies on site, daily deposits and record keeping. Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed. Properly screen and score rental applicants, control delinquency and promptly process bad debt files to collections. Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. Administer the community’s operating budget, including the control of monthly expenses using a budget control log, where applicable. Assemble complete and detailed credit and income information, along with necessary verification documents for prospective residents’ approval and re-certification, and forward to Compliance for approval. Maintain and ensure each resident file is in compliance with all SHFA commitments and any other governmental commitments; ensure each resident file complies with any and all lender and investor commitments. Track scheduled unit inspections via unit inspection log and ensure preventative maintenance is completed. Sign off vacant units as market-ready and provide feedback/work orders needed to maintain company standard. Inspect (walk) the property daily, and schedule capital improvements and repairs, including collecting bids based on common specs and forwarding them to the Regional Manager for approval. Ensure that all financial reporting, records and paperwork are performed correctly and in a timely manner. Review capital maintenance recommendations and forward them to the Regional Manager for approval. Maintain a constant awareness of neighborhood market conditions. Ensure all residents conduct themselves per the terms of the lease and rules/regulations. Develop and implement positive resident relations programs for the property. Participate in company-sponsored continuing education and training seminars. Timely reporting of any work-related injuries to People Operations, Regional Manager, and Incident Reporting. Timely reporting of any property loss or liability-related issues for both staff members, residents, and/or guests. Read and be familiar with policies and procedures. Respond to e-mail promptly. Take required and assigned training courses in a timely manner. Learn and be able to function within company-related software. Respond to any after hours and weekend emergencies that may arise related to injuries or property damage. Effectively communicate with residents, associates and vendors. Dependable and able to report to work according to schedule and on time. Perform other related duties or training as assigned.
REQUIRED SKILLS & ABILITIES:
Outgoing, friendly, and customer-oriented demeanor. Excellent interpersonal skills with good sales and customer service skills. Excellent verbal and written communication skills. Detail-oriented and organized. Demonstrated ability to lead and develop a team of associates. Understanding of laws, guidelines, and best practices of property management. Proficient in Microsoft Office Suite or related software. Travel to community locations and surrounding markets required.
EDUCATION AND EXPERIENCE:
Must be at least 18 years old with a high school diploma or GED. Experience working in affordable housing programs including one or more of the following: LIHTC, Section 8, and HUD preferred. Experience with property management-related software a plus. Familiarity with Fair Housing laws preferred.
PHYSICAL REQUIREMENTS:
Must possess a valid driver’s license and insurance. Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants. Must be able to lift to 15 pounds at a time. Must be able to traverse a variety of properties with stairs and in a variety of weather conditions.
BENEFITS:
We offer competitive wages and annual bonus opportunities. Benefits include:
Medical, Dental and Vision
Short Term Disability and Life Insurance
401k with Company Match 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP) 12 Days Paid Time Off 8 Paid Holidays & 2 Floating Holidays!
Fitness Reimbursement
Professional Development Reimbursement
Employment is contingent on education verification, references, background check, and drug screening.
Experts since 1990 in the development, construction, and management of affordable housing.
Industry
Real Estate
Company size
501-1,000 employees
Founded
1990
Headquarters
Columbus, OH
LinkedIn followers
16,946
Total funding
$6M
Woda Cooper Companies, Inc. and its affiliates are experienced developers, general contractors, and property managers specializing in the design, construction, and management of affordable multi-family apartments, senior communities, and single family homes. Considered leading experts in the affordable housing industry, the Woda Cooper team is known for producing and maintaining high quality affordable housing.
Founded in 1990 with Woda Development and Construction, Inc. Woda Cooper currently has approximately 330 properties and 16,000 units and operates in 17 states located in the Midwest, Northeast and Southeast regions of the country. Since its founding, Woda Cooper have continually evaluated and researched new markets to help ensure the availability of newly constructed or renovated affordable housing (LIHTC) units for workforce families and seniors.
Our success would not be achieved without the faith and support of our many partners including Federal Agencies, State Housing Agencies, lenders, investors, and non-profit partners. We appreciate the confidence they have shown in us, and strive to maintain that trust in order to provide affordable, quality housing to low and moderate income households.
Offices: 500 S. Front Street, 10th Floor, Columbus, OH 43215, US · 191 Main Street, Suite 205, Annapolis, MD 21401, US · 128 Habersham Street, Savannah, GA 31401, US · 189 Alpine Drive, Shelbyville, KY 40065, US · 6500 Westfield Blvd., Suite 100, Indianapolis, IN 46220, US
LIHTC DevelopmentConstruction & Management and RD Section 515 & 538 Financing and ManagementConstructionProperty ManagementReal EstateHome Renovation
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