Member Relationship Representative III (onsite in Worcester, MA)
Worcester, Massachusetts, United States · On-site
$24/hr–$36/hr
Mid level
Description The Member Relationship Representative III leads the operational standards of the branch. Additionally, the Member Relationship Representative III leads by example and coaches the team on operational excellen…
Skills: Branch Operations, Cash Handling, Member Service, Coaching And Mentoring, Fraud Prevention
Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake …
Skills: Customer Service, People Skills, Personality, Communication
Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…
Skills: Driving, Navigation, Customer Service, Order Processing, Cash Handling
Level 2 Assistant Manager(03763) - 933 Pleasant st
Fall River, Massachusetts, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control
Company Description Dinamic AS Group is a growing organization committed to delivering professional solutions through collaboration, innovation, and exceptional service. We believe strong communication is at the heart of…
Skills: Verbal Communication, Written Communication, Customer Service, Interpersonal Abilities, Problem Solving
Company Description Dinamic AS Group is a growing organization committed to delivering professional solutions through collaboration, innovation, and exceptional service. We believe strong communication is at the heart of…
Skills: Communication, Interpersonal Skills, Customer Service, Time Management, Organizational Skills
Marlborough, Massachusetts, United States · Hybrid
$24/hr–$26/hr
Mid level
Description This position is Hybrid/Remote with office in Marlborough, MA. Boston Document Systems (BDS) redefines today’s office with highly innovative and cutting-edge equipment solutions that maximize printing, copyin…
Skills: Accounts Receivable, Accounting Principles, Data Entry, Microsoft Excel, Microsoft Office
Description HELM is looking for an experienced automotive aftermarket sales professional. This position is responsible for growing the sales, penetration, and loyalty of Jeep and Mopar Performance Parts & Accessories wit…
Northbridge, Massachusetts, United States · On-site
Entry level
Description Retail Yard Customer Service Representative Type: Full-Time Reports To: Yard Manager / Store Manager Schedule: Saturdays required (with one day off during the week) + Sundays off Who We’re Looking For We’re s…
Skills: Customer Service, Forklift Operation, Order Fulfillment, Material Handling, Inventory Management
Company Description Lumina Agency INC is dedicated to delivering exceptional service through efficiency, reliability, and a commitment to excellence. We believe that every team member plays a vital role in our success, a…
Skills: Communication, Interpersonal Skills, Organizational Skills, Time Management, Relationship Management
Company Description Lumina Agency INC is dedicated to delivering exceptional service through efficiency, reliability, and a commitment to excellence. We believe that every team member plays a vital role in our success, a…
Skills: Communication, Interpersonal Skills, Organization, Time Management, Multitasking
Framingham, Massachusetts, United States · On-site
$18/hr–$32/hr
Entry level$7.6B raised
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Norfolk County, Massachusetts, United States · On-site
Entry level$1M raised
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay …
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Lab Secretary - Milford Regional, Medway 40 hours, Days
Milford, Massachusetts, United States · On-site
$16/hr–$29/hr
Entry level$5M raised
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.54 - $29.76 Please not…
Skills: Patient Registration, Medical Terminology, Typing, Specimen Processing, Centrifuging
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Custo…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Norfolk County, Massachusetts, United States · On-site
$25/hr–$31/hr
Mid level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Business Acumen, Customer and Client Focus, Oral Communications, Problem Solving
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven bui…
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
POSITION SUMMARY: A Gate Attendant/Scale Operator is responsible for accurately and efficiently monitoring and recording waste volumes entering the post collection site, as well as collecting appropriate usage fees from …
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$24/hr–$36/hr
Full-time
high school
401K Plan, 401K Match Contribution, 401K Safe Harbor Contribution
Posted 16d ago
~40 hrs/week
Responsibilities
Leads branch operational standards and coaches the team on member experience and financial solutions. Oversees daily operations including cash handling, audits, and compliance with banking regulations.
Requirements
Requires a high school diploma and at least three years of banking experience with supervisory skills. Must be NMLS registered and proficient in Microsoft Office.
Full job description
Description
The Member Relationship Representative III leads the operational standards of the branch. Additionally, the Member Relationship Representative III leads by example and coaches the team on operational excellence, member experience, having needs-based conversations, and offering financial solutions to meet our members’ needs.
Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to members served by All One Credit Union.
Oversees branch operations, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, member privacy and employee safety and performance of all operational duties.
Works alongside the management team to coach and mentor branch staff to achieve goals and develop their abilities and potential; provides ongoing training and motivation to the team.
Consistently executes appropriate behaviors aligned with the credit union's values and member service standards to deliver an exceptional member experience in the branch.
Proactively reaches out to members to deepen relationships through needs-based conversations.
Demonstrates exceptional knowledge of the credit union’s products and services. Recommends appropriate solutions to meet member needs. When needed, consults with and/or makes referrals to product specialists who can assist in meeting specific member needs such as wealth management, IRAs, real estate and commercial lending, etc.
Completes all member requests including, but not limited to, onboarding new members, opening new accounts, personal, car and equity loan applications and closings, mortgage applications, servicing requests, and routine bank transactions (deposits, withdrawals, check cashing, loan payments, etc.).
Supervises teller balancing. Ensures all cash is accounted for and team adheres to the Teller Balancing Policy. Verifies cash drawers when necessary and corrects teller errors.
Manages the branch operational tasks such as audits, cash settlements, daily recap, ATMs, cash recyclers, coin machine, vaults, as well as daily, weekly, and monthly reports.
Orders, verifies and distributes cash shipments.
In conjunction with Branch Manager and Assistant Branch Manager, ensures all security equipment is in proper working order. Opens and closes the branch to ensure systems are set properly. Responds to alarms as required.
Administers supervisor overrides for restricted transactions appropriately and within assigned limits to approve and take responsibility for the transactions.
Continuously increases knowledge and skills through self-motivation, formal education, seminars, and in-house training.
Achieves all assigned member service and sales goals.
Adheres to all policies and procedures. Responsible for compliance with the following regulations: BSA, OFAC, and other regulations as required.
Acts as a third in charge/supervisor in the branch. Supports Branch Manager and Assistant Manager with coaching and training branch employees and new hires.
Participates in assigned projects or committees within the credit union.
Places and logs service calls for transactional equipment. Initiates tickets with IT to report system issues and relays information as needed. Oversees reentry of items as needed.
Work-Life Balance, Benefits & Compensation:
We understand the importance of work-life balance, and our programs give employees peace of mind. Employees at All One Credit Union are offered a comprehensive, affordable, and competitive benefits package including a rich 401K plan offering 100% of the first 5% 401K Match contribution and 3% 401K Safe Harbor contribution. Please review our full benefits package at all-onecu.com/about/careers/. The salary range for this role is between $24.02 - $36.03. Actual compensation will be determined based on experience and other factors as permitted by law.
Requirements
High school diploma or equivalent. At least three years of banking experience with teller and member service responsibilities along with demonstrated supervisory skills. Must have strong knowledge of banking products, services and branch operations. Excellent member service delivery along with strong organizational, communication and interpersonal skills. Must be a great problem solver, proactive in solving member issues and comfortable with technology. Must have a working knowledge of Microsoft Outlook, Word and Excel. Ability to work a rotating schedule of Monday through Saturday. Must be registered with NMLS.
Employees are expected to embody All One Credit Union’s core values in all interactions, fostering partnerships, trust, and community both internally and externally. This commitment supports a culture of inclusion and drives the achievement of All One’s goals.
All One Credit Union is an Equal Opportunity Employer - Vets/Disabled.
All One Credit Union, formerly known as Leominster Credit Union, is headquartered in Leominster, MA, and offers deposit and lending products to meet all your personal and business financial service needs. AOCU has a network of branches and ATMs, as well as telephone and online banking channels. Our seven branches are located in Leominster (2), Clinton, Holden, Sterling, and Worcester(2).
AOCU is committed to providing quality products and services to our members. We take advantage of the latest technology and innovation for member ease and convenience. We are committed to delivering these services in a professional, courteous and prompt manner. We are All One.
To make an appointment: visit: https://all-onecu.com/schedule-an-appointment
Offices: 20 Adams Street, Leominster, MA 01453, US
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How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2622 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,888 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1357 of the 16888 open customer service & support positions offer remote or hybrid work (476 remote, 881 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Massachusetts