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Skills: Insurance Verification, Medical Records Management, Appointment Scheduling, Patient Communication, HIPAA Compliance
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Why Russell Cellular? The pay for the position includes a base rate of $15.00 per hour plus uncapped commission potential. The average with commission is $20.00 per hour with the opportunity to make more. • Unlimite…
Burlington, Massachusetts, United States · On-site
$120k–$200k/yr
Mid level
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Target Optical - Marlborough, MA - Full time or Part time Licensed Optician
Marlborough, Massachusetts, United States · On-site
$33/hr–$39/hr
Entry level$6.9B raised
Requisition ID: 934064 Store #: 00Q746 Target Optical Position:Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listeni…
Target Optical - Braintree, MA - Full time or Part time Licensed Optician
Braintree, Massachusetts, United States · On-site
$33/hr–$39/hr
Entry level$6.9B raised
Requisition ID: 934067 Store #: 00F571 Target Optical Position:Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listeni…
Target Optical - Dorchester, MA - Full time or Part time Licensed Optician
Boston, Massachusetts, United States · On-site
$33/hr–$39/hr
Entry level$6.9B raised
Requisition ID: 934036 Store #: 004808 Target Optical Position:Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listeni…
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Fall River, Massachusetts, United States · On-site
Mid level$1.3B raised
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Skills: Judgment, Mathematics, Multitasking, Cost Control, Inventory Control
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$18/hr–$32/hr
Full-time
high school
Paid Time Off, Paid Holidays, Medical Plan, Health Spending Account, Health Saving Account, Dental Insurance
Posted 16d ago
~39 hrs/week
Responsibilities
The Patient Care Coordinator manages front-office operations, including patient registration, insurance verification, and appointment scheduling. They ensure continuity of care by coordinating with multidisciplinary teams and maintaining accurate electronic medical records.
Requirements
Candidates must have a High School Diploma/GED and at least one year of receptionist or healthcare experience. A valid US driver's license and the ability to travel up to 25% of the time are required.
Full job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.
Reliant OBGYN/Urogynecology has an immediate opening for a friendly, patient focused and detailed oriented Patient Service Specialist to join our team. The Patient Care Coordinatoris responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
Schedule (FT 38.75 hours): Monday through Friday, between the hours of 7:00 am to 5:00pm. Schedule will be determined by the practice manager upon hire.
Location:123 Summer St. Worcester MA. May be asked to float to other practices if needed for coverage.
Primary Responsibilities:
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File and maintain medical records
Confirms and schedule appointments
Answering incoming and outgoing telephone calls promptly and courteously
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Comfortable working in high pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED
1+ years of receptionist experience or healthcare related experience
Willing and able to travel 10%25 of the time to cover other practices as needed
Access to reliable transportation & valid US driver's license
Preferred Qualifications:
1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
Proficiency in Microsoft Office (Word, Excel and Outlook)
Knowledge of EPIC software
Ability to learn new software (EPIC) and flexibility to attend new hire training
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Ability to prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RED, #RPO
Related keywords
HealthcarePatient ServicesEPICHIPAAOSHAInsurance VerificationMedical Front OfficePatient Care CoordinationLean ProcessesElectronic Health RecordsReferralsCo-pays
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
Offices: Eden Prairie , Minnesota, US · 2716 N Tenaya Way, Las Vegas, NV 89128, US · 4425 E Cotton Center Blvd, Phoenix, AZ 85040, US · 1900 E Golf Rd, Schaumburg, IL 60173, US · 8822 Three Chopt Rd, Henrico, VA 23229, US
Health CareWellness and Health ManagementRetiree Solutionsand Information TechnologyHospitalHealth CareWellnessBiotechnologyInsuranceLife Science
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2622 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
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Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
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