Sturbridge, Massachusetts, United States · On-site
$17/hr–$22/hr
Store - STURBRIDGE, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service …
Skills: Retail Leadership, Sales Management, Customer Experience, Team Coaching, Operational Execution
West Springfield, Massachusetts, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics
Boston, Massachusetts, United States · On-site
$20/hr–$27/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. 12 Reisman is a 44-bed Inpatient Surgery and Intermediate Care unit caring for Plastics and Reconstructive …
Skills: Patient Care, Care Plan Collaboration, Patient Safety, Clinical Rotation, Basic Computer Skills
West Springfield, Massachusetts, United States · On-site
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…
Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution
West Springfield, Massachusetts, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics
Danvers, Massachusetts, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics
Danvers, Massachusetts, United States · On-site
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as th…
Skills: Supervision, Customer Service, Merchandising, Loss Prevention, Inventory Management
Danvers, Massachusetts, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Basic Mathematics
Danvers, Massachusetts, United States · On-site
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…
Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution
West Springfield, Massachusetts, United States · On-site
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as th…
Skills: Store Leadership, Supervision, Merchandising, Loss Prevention, Customer Service
West Springfield, Massachusetts, United States · On-site
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…
Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution
Danvers, Massachusetts, United States · On-site
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…
Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution
Danvers, Massachusetts, United States · On-site
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as th…
Skills: Supervision, Customer Service, Merchandising, Loss Prevention, Inventory Management
West Springfield, Massachusetts, United States · On-site
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as th…
Skills: Supervision, Customer Service, Merchandising, Loss Prevention, Inventory Management
Athol, Massachusetts, United States · On-site
$17/hr–$17/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Brockton, Massachusetts, United States · On-site
$63k–$79k/yr
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s create a welcoming a…
Skills: Retail Management, Merchandising, Recruitment, Employee Training, Coaching
Boston, Massachusetts, United States · On-site
$18/hr–$31/hr
Beyond Yoga is a female-founded, premium active lifestyle brand started in 2005 in Los Angeles. Beyond Yoga seeks to inspire growth in mind, body and in connection with community. We believe in practice over perfection. …
Skills: Retail Leadership, KPI Management, Customer Experience, Visual Merchandising, Inventory Management
Phoenix, Arizona, United States · Hybrid
$108k–$164k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Attention To Detail, Change Management, Oral Communications, Process Management, Risk Management
New Bedford, Massachusetts, United States · On-site
$16/hr–$18/hr
-Day shift only: Office closes at 6pm. -Will work between multiple stores in the district. -This location is closed on Sundays. Compensation Starting Pay Range: $16.00-$18.00 Hourly The Assistant Store Manager plays a pi…
Skills: Customer Relationship Management, Sales, Facility Maintenance, Cash Handling, Account Management
Kingston, Massachusetts, United States · On-site
$17/hr–$19/hr
-Day shift only: Office closes at 6pm. -Will work between multiple stores in the district. -This location is closed on Sundays. Compensation Starting Pay Range: $17.00-$19.00 Hourly The Assistant Store Manager plays a pi…
Skills: Customer Relationship Management, Sales, Facility Maintenance, Cash Handling, Account Management
Sturbridge, Massachusetts, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Sales Manager leads the store's selling culture to drive sales results and ensure a high-quality customer experience. They oversee front-end operations, manage staff performance through coaching, and ensure compliance with company standards and SOPs.
Candidates must have at least 3 years of retail leadership experience. The role requires the physical ability to stand for long periods, lift up to 50 pounds, and work a flexible schedule including nights and weekends.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
Everything to create anything.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Offices: 3939 W John Carpenter Fwy, Irving, Texas 75063, US
Based on 2551 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,598 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 1329 of the 16598 open customer service & support positions offer remote or hybrid work (471 remote, 858 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
