Amherst, Massachusetts, United States · On-site
We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is…
Skills: Customer service, Communication, Reservation sales, Problem resolution, Check-in
Belchertown, Massachusetts, United States · On-site
Overview Join Our Team as a Deli Associate – Where Flavor Meets Fun! Are you passionate about food and love engaging with people? We're looking for Deli Associates who thrive in a vibrant store and food service environme…
Skills: Customer Service, Food Preparation, Food Safety, Cleanliness, Inventory Management
Burlington, Massachusetts, United States · On-site
Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an …
Skills: Customer Service, Sales Management, Team Leadership, Operational Excellence, Visual Merchandising
Pittsfield, Massachusetts, United States · On-site
Job Summary We're looking for a highly organized, customer-focused Service & Parts Advisor to help keep our service department running efficiently. This is a hybrid role that's perfect for someone who enjoys variety, thr…
Skills: Customer service, Communication skills, Organizational skills, Attention to detail, Multitasking
Dracut, Massachusetts, United States · On-site
$22/hr–$25/hr
Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individ…
Skills: Customer Service, Financial Guidance, Cross-selling, Transaction Processing, Account Opening
Burlington, Massachusetts, United States · On-site
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as…
Skills: Retail Management, Sales Driving, Team Leadership, KPI Management, Talent Recruitment
Norwell, Massachusetts, United States · Remote OK
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem:…
Skills: Inbound Sales, Outbound Sales, Client Relationship Management, P&C Insurance Licensing, Communication
Boston, Massachusetts, United States · On-site
$16/hr–$20/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Product Knowledge, Communication, Sales, Point of Sale Technology, Continuous Learning
Franklin, Massachusetts, United States · On-site
$15/hr–$17/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
Braintree, Massachusetts, United States · On-site
$16/hr–$25/hr
Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and p…
Skills: Vital signs measurement, Patient escorting, Electronic Medical Record (EMR), Point of care testing, Medication reconciliation
Boston, Massachusetts, United States · Remote OK
$65k–$70k/yr
The Role: The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This …
Skills: Customer Success Management, Account Management, Relationship Building, Data Hygiene, Communication
Grafton, Massachusetts, United States · On-site
Overview Tufts University Occupational Health Services (OHS) provides work-related medical services to university faculty, staff, and employees, with the goal of preventing and minimizing health risks. Student Health Ser…
Skills: Medical Billing, Electronic Medical Records, Calendar Management, Patient Flow Management, HIPAA Compliance
Brookline, Massachusetts, United States · Remote OK
$57k–$68k/yr
Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy …
Skills: Interpersonal Communication, Microsoft Excel, Microsoft Word, Patient Care, Medication Adherence
South Easton, Massachusetts, United States · On-site
$16/hr–$29/hr
Explore opportunities with Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and…
Skills: Patient Flow Management, Clinical Support, Scheduling, Epic EMR, Patient Satisfaction
Waltham, Massachusetts, United States · Hybrid
$140k–$150k/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools …
Skills: Enterprise Software Sales, Sales Leadership, Account Management, KPI Tracking, Deal Reviews
Waltham, Massachusetts, United States · Hybrid
$74k–$116k/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools …
Skills: Sales Management, Sales Development, Coaching, Pipeline Generation, Outbound Prospecting
Waltham, Massachusetts, United States · On-site
$51k–$80k/yr
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools …
Skills: Windows, MacOS, Active Directory, Jamf, Remote Support
Lakeville, Massachusetts, United States · On-site
$20/hr–$28/hr
Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award wi…
Skills: Customer Service, Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP
Wareham, Massachusetts, United States · On-site
$15/hr–$17/hr
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, &ldquo…
Skills: Customer Engagement, Retail Operations, Inventory Management, Sales Driving, Active Listening
Sudbury, Massachusetts, United States · On-site
About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership …
Skills: Customer Service, Parts Sales, Inventory Management, Communication Skills, Multi-tasking
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The Guest Service Representative is responsible for maximizing revenue and providing excellent customer service through efficient reservation management and guest interactions. They also handle check-in and check-out processes, resolve guest concerns, and maintain the front desk area.
Candidates should possess strong communication and customer service skills, with the ability to work under pressure and pay attention to detail. Prior customer service experience and a high school diploma or equivalent are preferred but not required.
We’re more than just a team – we’re a community dedicated to making a difference every day.
At Olympia Hospitality and the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!
The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.
Starting pay $18 per hour
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Responsibilities
Skills Required
Experience / Education
Physical Demands
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
Formerly The Lord Jeffery Inn
The Inn on Boltwood has welcomed guests to Amherst and the Pioneer Valley since 1926. Renovated in 2011, the transformed Inn features 49 unique and stylish guest rooms and suites, 8,000 square feet of meeting and event space including a spacious new ballroom, updated and expanded conference facilities, and a new farm-to-table inspired full full-service restaurant, 30Boltwood.
Offices: 30 Boltwood Ave, Amherst, Massachusetts 01002, US
View all jobs at Inn on BoltwoodBased on 2551 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,598 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 1329 of the 16598 open customer service & support positions offer remote or hybrid work (471 remote, 858 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
