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Part-time
Market-competitive packages, Opportunities to learn and lead, Career development
Posted 19d ago
~40 hrs/week
Responsibilities
The associate is responsible for driving sales of blind boxes and accessories by engaging customers and providing expert product information. They also maintain store cleanliness, handle cash transactions, and organize stockroom deliveries.
Requirements
Candidates must have at least one year of retail customer-facing experience and be at least 18 years old. Physical ability to lift up to 50 lbs and stand for extended periods is required.
Full job description
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores. This person will be responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, as well as providing in depth product information about the goods they are interested in and closing the sale. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Greet customers, engage in friendly conversations, and ask about their shopping needs.
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.
Offer customers product recommendations and provide information to help them make product-related decisions.
Use the cash register to ring up customer transactions.
Support on product shipment deliveries and organize stockroom.
Maintain a clean, organized, and safe store environment for customers, employees, and store products.
Drive sales of company key products such as Blind boxes, MEGA, and accessories.
Must be able to work flexible hours including nights, weekends, holidays.
What You Will Need
1+ year of retail customer-facing experience
Confident and comfortable engaging customers to deliver great customer experience
Ability to speak or understand multiple languages is a plus
Must be at least 18 years of age
Physical Requirements:
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
What We Offer
Market-competitive packages
Opportunities to learn and lead
Career development
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere.
With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, DIMOO, THE MONSTERS, HIRONO, TWINKLE TWINKLE, and SKULLPANDA. Our products are avaible in more than 30 countries and regions via 570+ offline stores, 2,500+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Offices: 36/37F, Block A, Posco Center, Hongtai east street, Chaoyang district, Beijing, PRC, Beijing, Beijing 100000, CN
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