Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and …
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Entry level
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$75k–$90k/yr
Full-time
bachelor degree, postgraduate degree
Medical coverage, Dental coverage, Vision coverage, Paid time off, Parental leave, Retirement benefits
Posted 2h ago
~40 hrs/week
Responsibilities
The Alumni and Family Coordinator facilitates patient transition and discharge planning while supporting family engagement and alumni programming. This role acts as a subject matter expert to ensure seamless care continuity and fosters community connections for patients in recovery.
Requirements
Candidates must possess a Bachelor's degree and at least two years of experience in a clinical or project management role. Strong organizational, communication, and interpersonal skills are required to effectively support patients and families throughout the treatment journey.
Full job description
Who We Are
At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.
As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.
Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.
Why Join Us
When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.
Here, your work matters. Your ideas matter. You matter.
If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.
Come build hope. Come save lives. Come grow with us.
Onsite Work Requirement: This is a fully onsite position based at an assigned integrated care facility. Daily, in-person attendance is required to support patients, families, alumni programming, discharge planning, tours, family events, and collaboration with clinical and operational teams. Due to the hands-on nature of the role and direct patient and family interaction, this position is not eligible for remote or hybrid work arrangements. Candidates must be able to regularly work onsite and actively participate in all facility-based activities and events.
What You'll Be Doing:
The Alumni and Family Coordinator supports alumni and family engagement efforts across their assigned region, while being based onsite at an integrated care facility. This role partners with patients and families throughout the continuum of care—from admission through discharge and into sustained recovery.
Working closely with clinical, outreach, and operations teams, the Coordinator helps facilitate aftercare planning, supports family engagement efforts, and strengthens connections with alumni and community resources. As an onsite presence, the Coordinator ensures these services are integrated into the patient experience while extending support across the broader region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides critical consultation in the patient transition and discharge planning process; coordinates with outreach team as needed to stay up to date on referral source activity to ensure relationships are fostered and maintained, coordinates in providing strategic referrals for Lower Level of Care (LLOC) discharges, supports referral relationships as needed.
Leads onsite aftercare and discharge planning groups to educate patients about the importance of aftercare; connects them to community resources and outlines alumni services and offerings.
Serves as the subject matter expert in the full patient journey; able to speak to or support needs across admission to discharge at all levels of care for both patients and caregivers.
Coordinates and supports on-site family programming and events.
Facilitates weekly virtual alumni and family support groups & provides appropriate follow up for referrals to Higher Level of Care (HLOC) as needed. Facilitates annual in person alumni event. Supports aftercare needs for former patients & families through follow-up phone calls/emails.
Facilitates tours for prospective patients and families.
Coordinates alumni engagements and speaking opportunities. Assists in gathering and responding to testimonials and patient reviews.
Education Requirements
Bachelor's Degree - Required
Graduate Degree - Preferred
Knowledge, Skills and Abilities (All Required):
2+ years experience in clinical role or 2+ years experience in project management
Strong organizational and project management skills
Excellent professional verbal and oral communication skills
Demonstrates the ability to quickly connect with others, promoting collaboration and team cohesion
Bonus Qualities:
2+ years direct patient behavioral health experience preferred
The compensation range for this position is based upon candidate experience and market expectations.
Colorado pay range
$75,000—$90,000 USD
What We Offer
At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life.
We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.
We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home.
When you thrive, you can do your best work. And your best work changes lives.
Eating disorder care across every level — one team, one path forward.
Industry
Mental Health Care
Company size
1,001-5,000 employees
Founded
2008
Headquarters
Denver, Colorado
LinkedIn followers
48,845
Total funding
$5M
Healing isn’t just possible. It happens here every day. ✨
Eating Recovery Center specializes in eating disorders and the complex conditions that accompany them. Backed by peer-reviewed research and integrated medical oversight, we treat high-acuity cases with the depth and continuity needed for lasting recovery. Patients step up or down in care with the same treatment team that already knows their story.
• Care across every level from 24/7 support to part time treatment
• One multidisciplinary team across the full treatment journey available
• Confidential admissions process, with master’s-level clinical assessments to match patients with the exact care they need
• Most commercial insurance plans accepted
• Nationwide locations and virtual options available
Check out our website to learn more: https://www.eatingrecoverycenter.com/
Offices: 7351 E. Lowry Blvd., Suite 200, Denver, Colorado 80230, US · 17350 St. Luke's Way, Suite 200, Woodlands, TX 77384, US · 98 Spruce Street, Denver, Colorado 80230, US · 8190 E. 1st Avenue, Suite 105, Denver, Colorado 80230, US · 8140 E. 5th Avenue, Denver, Colorado 80230, US
eating disorders treatmentmood and anxiety disorders treatmentbinge eating disorder treatmentcompulsive overeating treatmentmental health treatmentanxiety treatmentdepression treatmentand trauma treatmentHospitalHealth Care
How many Customer Service & Support jobs are open in Aurora, CO right now?
There are currently 1,163 open customer service & support positions in Aurora, CO listed on Clera. New openings are added daily as companies post roles.
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