Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in a technical project management or a customer-facing role. Experience in the online media landscape. Preferred qualifi…
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This posting will remain open until 8/10/2026 or until filled. Schulte Hospitality Group is seeking a dynamic, service-oriented Part Time Food Expeditor Runnerto join our team! Open availability is a requirement. Weekend…
This posting will remain open until 8/10/2026 or until filled. Schulte Hospitality Group is seeking a dynamic, service-oriented Part Time Food Expeditor Runner to join our team! Open availability is a requirement. Weeken…
Provide customer service. Supervise and complete all transactions with 3rd party vendors. Monitor total store conditions, and follows through to maintain standards. Monitor and controls inventory. Practice safe food hand…
Work Location Type: Hybrid Req Number 332981 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving…
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Store - DEN-BOULDER, CO Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading …
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About Bridge: Bridge is the fastest, most compliant way to scale insurance billing nationwide. We enable virtual care companies to go in-network nationally in as little as 30 days — without the operational lift. Our plat…
San Francisco, California, United States · On-site
$114k–$164k/yr
Senior$26M raised
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A Day in the life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactly wh…
Skills: Customer Service, Inventory Management, Merchandising, Team Leadership, Food Preparation
A Day in the life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactly wh…
A Day in the life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactly wh…
Skills: Customer Service, Inventory Replenishment, Produce Preparation, Freight Receiving, Store Organization
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$114k–$163k/yr
Full-time
bachelor degree, postgraduate degree
Bonus Target, Equity, Benefits
Posted 6h ago
~40 hrs/week
Responsibilities
Provide high-quality technical support and troubleshooting for large North American video advertisers and sales teams. Drive product and process improvements by analyzing data and collaborating with cross-functional partners.
Requirements
Requires a bachelor's degree and 5 years of experience in technical project management or customer-facing roles within the online media landscape. A master's degree in a quantitative or technical field is preferred.
Full job description
Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
5 years of experience in a technical project management or a customer-facing role.
Experience in the online media landscape.
Preferred qualifications:
Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
5 years of experience in a project/program management, consulting, or client-facing role.
Ability to work flexible non-standard working hours in line with customer requirements.
About the job:
gTech Ads Customer Experience organisation is a customer centric, solution-generating team that helps our advertisers and sales teams make the most out of our products. As a Video Customer Experience Specialist in Platinum, you will have deep product knowledge, provide high quality customer support and ‘own’ end to end customer solutioning. You will focus on managing troubleshooting tasks, use your problem solving skills to proactively detect and provide resolution to issues. You may also be responsible for liaising with internal/external stakeholders to provide communication on customer issues and questions and identifying opportunities to proactively improve the customer experience.
In this role, you will work with North America’s largest customers and own their troubleshooting experience. You will support our LCS teams and our customers, demonstrating a passion for delivering excellent customer service and improving it. You will become a product expert, focused on managing troubleshooting tasks so that the sales teams can concentrate their efforts on client-specific activities. You will be responsible for liaising with internal and external stakeholders to provide two-way communication. This includes problem prioritization, analysis, and resolution of issues. The result should always be a high level of customer satisfaction. Prioritize and deliver outstanding customer service, troubleshooting and resolving issues from sales teams and Google's advertisers, agencies and partners. Co-Own the Video Ads support experience for the CG&E Sector. Conceptualize and drive initiatives. Engage with cross-functional partners to resolve complex issues. Drive product and process improvements, provide insights and expertise for business planning, and collaborate with, and influence, global partners and teams.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Prioritize and deliver outstanding customer service, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners. Apply deep product expertise solving complex technical customer issues and escalations and carrying out projects
Analyze data to identify systemic improvement opportunities; own projects to lead improvements in product, technology, operational process, policy and customer awareness. Engage with Google advertisers, product, engineering, policy and sales teams, agencies, and partners to build strong relationships and foster collaborative problem-solving
Partner with our Sales, Agency, and other teams to own and continuously improve the journey, resolve issues and understand pain points. Share customer insights and provide recommendations to our partner teams to advocate product and process improvements, driving continuous optimization.
Act as a primary point of contact for product-related inquiries, demonstrating an understanding of product functionalities and best practices.
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
Check out our career opportunities at goo.gle/3DLEokh
Offices: 1600 Amphitheatre Parkway, Mountain View, CA 94043, US · 111 8th Ave, New York, NY 10011, US · Claude Debussylaan 34, Amsterdam, North Holland 1082 MD, NL · Avenida Brigadeiro Faria Lima, 3477, Sao Paulo, SP 04538-133, BR · 51 Breithaupt St, Kitchener, ON N2H 5G5, CA
How many Customer Service & Support jobs are open in Boulder, CO right now?
There are currently 383 open customer service & support positions in Boulder, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Boulder, CO?
Companies currently hiring include Kroger, Google, Aspen Hospitality, Compass Group, Sage Hospitality, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Boulder, CO?
Yes — 28 of the 383 open customer service & support positions offer remote or hybrid work (12 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Boulder, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.