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$137k–$159k/yr
Full-time
bachelor degree
401k with company match, Company equity plan, Generous PTO, Sabbatical, Parental leave, Comprehensive health and wellness benefits
Posted 2d ago
~40 hrs/week
Responsibilities
Lead daily operations for healthcare partners and act as the primary point of contact to resolve requests and ensure high-touch service. Coordinate cross-functionally with Product, Supply Chain, and Nutrition teams while monitoring KPIs to report business metrics to stakeholders.
Requirements
Requires at least 6 years of experience in account management, partner operations, or healthcare services, with a foundational understanding of HIPAA. A bachelor's degree and advanced proficiency in Excel and Google tools are required.
Full job description
Senior Healthcare Growth Operations Manager
This is a hybrid role to the HelloFresh Headquarters in either Chicago, IL or Boulder, CO
Factor, a brand of HelloFresh, is looking for a Senior Healthcare Growth Operations Manager to join our New Channels Team. As a leader in the health-focused, fully prepared meal space, F is at the forefront of the “Food as Medicine Space” movement. In this role, you will be the point person for Fhealthcare customers which range from health plans, hospital systems, community-based organizations and clinical researchers. For these customers and their patients, we do more than deliver meals; we deliver better health outcomes.
You will….
Lead Daily Partner Operations: Act as the primary ‘Point of Contact', you will resolve questions and ensure every partner request is met with a high-touch, solution-oriented response.
Coordinate Cross-Functionally: Work closely with our Product, Supply Chain and Nutrition teams to ensure a seamless experience for patients and translate the complex needs of healthcare partners.
Own the Operational Truth: You will monitor, track, and report on key performance indicators (KPIs) and business metrics across the healthcare partner portfolio. You will ensure data integrity and translate raw numbers into clear updates for internal stakeholders and partner teams.
Support High-Impact Launches: Assist in the implementation of new partners. You will coordinate the "checklist" of launch activities, from setting up user accounts to ensuring referral workflows are correctly mapped.
You are….
A Healthcare-Fluent Collaborator: You are comfortable navigating the specific needs of health plans and providers, translating "clinical requirements" into "operational realities" without losing a beat.
A Strong Communicator: A versatile communicator capable of distilling complex data nuances for executive leadership while fostering alignment across cross-functional teams to drive measurable results
A Proactive Problem Solver: You identify potential bottlenecks before they impact the partner experience and move quickly to resolve them with a "high-touch" service mindset..
Data-Driven & Detail-Oriented: You have a "trust but verify" mindset. You enjoy digging into the numbers to ensure data integrity and can transform raw metrics into a narrative that stakeholders believe in.
At a minimum, you have:
6+ years of experience in account management, partner operations or healthcare services.
Management consulting, healthcare start up and/or payor experience
Foundational of understanding of the healthcare industry, including HIPAA
Advanced proficiency in Excel and Google
Exceptional written and verbal communication skills
BA/BS degree
You’ll get…
401k with company match that vest immediately upon participation, and company equity plan based on role
Generous PTO, including sabbatical, and parental leave of up to 16 weeks
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Tuition reimbursement for continuing education (upon 2 years of service)
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
FOR CO POSTINGS
Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.
When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:
Dates of birth
Dates of attendance at educational institutions
Dates of graduation
Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks. #Factor #JD1008
HelloFresh is on a mission to change the way people eat, forever!
From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022.
HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.
Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.
Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs.
We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
Offices: Prinzenstraße 89, Berlin, Berlin 10969, DE · Prinzenstrasse 89, Berlin, Berlin 10969, DE · 41 Dovercourt Road, Unit 2, Toronto, Ontario M6J 3C2, CA · 60 Worship Street, London, London EC2A 2EZ, GB · 28 Liberty St, New York, New York 10005, US
Sourcing fresh and organic ingredientsCreating tasty and balanced recipesDelivering always for freeValuing customers' feedbackSustainable and nutritious mealsvaluing diversity and Striving to maintain an inclusive environmentSubscription ServiceEducationFood Delivery
How many Healthcare jobs are open in Boulder, CO right now?
There are currently 173 open healthcare positions in Boulder, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Boulder, CO?
Companies currently hiring include KBI Biopharma, Dial Senior Living, Inotiv, PACS, BoulderCentre for Orthopedics & Spine, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Boulder, CO?
Yes — 24 of the 173 open healthcare positions offer remote or hybrid work (10 remote, 14 hybrid).
How do I apply for Healthcare jobs in Boulder, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.