Warren, Vermont, United States · On-site
$55k–$60k/yr
Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appoi…
Skills: IT Support, Systems Administration, Network Administration, Cyber Security, Azure
Winter Park, Colorado, United States · On-site
$21/hr–$23/hr
Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your fi…
Skills: Office 365, Data Management, Recordkeeping, Human Resources, Customer Service
Winter Park, Colorado, United States · On-site
$20/hr–$22/hr
Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your fi…
Skills: Customer Service, Childcare, Public Relations, Microsoft Excel, Snowmobile Operation
Winter Park, Colorado, United States · On-site
Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your …
Skills: Property Management, Conflict Resolution, Budget Management, Bookkeeping, Microsoft Excel
Brighton, Utah, United States · On-site
$20/hr–$35/hr
Seasonal JOB TITLE: Ski & Ride Instructor DIVISION: Ski and Ride School REPORTS TO: Ski and Ride Supervisor LOCATION: Ski & Ride School building / On-mountain CLASSIFICATION: Full-Time / Part-Time / Temporary/ Seasonal R…
Skills: Alpine Skiing, Snowboarding, Instructional Techniques, Guest Relations, Safety Management
Brighton, Utah, United States · On-site
Seasonal JOB TITLE: Ski & Ride Support Staff DIVISION: Snowsports REPORTS TO: Ski & Ride Supervisors LOCATION: Ski & Ride School CLASSIFICATION: Seasonal/ Part-Time/ Hourly Compensation: $18.65/hr POSITION: The Ski & Rid…
Skills: Child Supervision, Food Handling, Facility Maintenance, Guest Services, Communication
Snowshoe, West Virginia, United States · On-site
SeasonalWork, Play, Get Paid, and Enjoy the Perks!Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Pay: $15.25 per hour Start Date: The end of Nove…
Skills: Customer Service, POS Transactions, Merchandising, Inventory Control, Cycle Counting
Sandpoint, Idaho, United States · On-site
Year Round COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski …
Skills: Payment Reconciliation, Financial Auditing, Analytical Thinking, Problem Solving, Multitasking
Brighton, Utah, United States · On-site
Seasonal JOB TITLE: Junior Instructor DIVISION: Ski & Ride School REPORTS TO: Ski & Ride School Supervisors LOCATION: Ski & Ride School Building/ On mountain COMPENSATION: $18.65 CLASSIFICATION: Part-time / Temporary / S…
Skills: Skiing, Snowboarding, Guest Service, Communication, Teamwork
Winter Park, Colorado, United States · On-site
Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your …
Skills: Team Leadership, Janitorial Management, Inventory Tracking, Quality Inspection, Staff Training
Winter Park, Colorado, United States · On-site
Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your fi…
Skills: Janitorial Operations, Facility Maintenance, Guest Relations, Event Setup, Equipment Maintenance
Brighton, Utah, United States · On-site
$20/hr–$35/hr
Seasonal JOB TITLE: Team Solitude Coach DIVISION: Solitude Ski & Ride School REPORTS TO: Teams Manager LOCATION: Solitude Ski & Ride School CLASSIFICATION: Part-Time/Seasonal/Hourly COMPENSATION: $20.00 – $35 per hour PO…
Skills: Skiing, Snowboarding, Athletic Coaching, Video Analysis, Goal Setting
Park City, Utah, United States · On-site
$35/hr–$44/hr
Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain…
Skills: Advanced Diagnostics, Gas Engine Repair, Diesel Engine Repair, Hydraulics, Electrical Systems
Park City, Utah, United States · On-site
Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain…
Skills: Gas Engine Maintenance, Diesel Engine Maintenance, Hydraulics Troubleshooting, Electronics Repair, Preventive Maintenance
Mammoth Lakes, California, United States · On-site
Seasonal At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement…
Skills: Guest Service, Cross Country Skiing, Communication Skills, Public Education, Trail Patrolling
Winter Park, Colorado, United States · On-site
$18/hr–$20/hr
Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your fi…
Skills: Applicant Screening, Interviewing, Microsoft Office Suite, Time Management, Multi-tasking
Snowshoe, West Virginia, United States · On-site
Year Round Position Summary The Part Time Income Auditor is responsible for ensuring transaction balancing between systems and researching and resolving variances. The auditor is also responsible for reviewing reporting …
Skills: Payment Reconciliation, Financial Auditing, Analytical Thinking, Problem Solving, Multitasking
The Blue Mountains, Ontario, Canada · On-site
Seasonal WHAT’S IN IT FOR ME? Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save o…
Skills: Customer Service, Computer Literacy, Front Desk Operations, Conflict Resolution, Guest Relations
Big Bear Lake, California, United States · On-site
$18/hr–$21/hr
Year Round Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast’s best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California’s iconic beache…
Skills: Payment Reconciliation, Financial Auditing, Analytical Thinking, Problem Solving, Multitasking
Stratton, Vermont, United States · On-site
Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify…
Skills: Night Audit, Customer Service, Check-in/Check-out Procedures, Communication Skills, Multitasking
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Provide technical support for resort users via tickets and calls while maintaining IT and AV infrastructure. Assist with the installation, configuration, and monitoring of network systems, security tools, and hardware peripherals.
Requires a minimum of 3 years of IT support experience and a foundational understanding of networking and cybersecurity. Must possess a valid driver's license and the physical ability to carry equipment across varying mountain terrain.
RESORT OVERVIEW:
Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:
Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents.
Discounted rates at non-Alterra-owned Ikon Pass destinations.
Discounted golf and health & recreation center membership for eligible employees and their dependents.
Vacation and sick time to rest, relax and recharge.
Generous discounts on food & beverage, apparel, and outdoor gear.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more.
401(k) plan with generous company match.
Paid parental leave of up to 6 weeks.
Employee housing (subject to availability).
The IT Support Specialist will be focused on learning and supporting Sugarbush’s wide ranging IT technologies. The ideal candidate will have experience and certifications related to IT, a strong passion for technology, an ability to understand and learn tech quickly, and a desire to grow in specialized areas of IT such as Systems Administration, Network Administration or Cyber Security. We are dedicated to helping team members achieve their goals and advance their careers through training and mentoring. This position is full-time year-round with a salary range of $55,000-$60,000 per year depending on experience.
Providing support for our customers through direct interaction, answering calls, and responding to tickets.
Providing project support assistance through distributing, installing, and configuring IT related equipment.
Working with and providing support for peripherals, computers, RFID gates, Wi-Fi systems, network switches, and software support via calls and our ticketing for the resorts user’s.
Working with and providing operations support of conference room AV tech, resort audio systems, webcams, security & operational cameras, network PA system, digital signage and accompanying media devices, projectors, video wall, TV’s, TV streaming devices and cable boxes.
Working with IT management systems related to security, network, and systems monitoring.
Working with Azure, Intune, Exchange, SCCM, and Active Directory.
Working on infrastructure and cabling projects
Assisting in daily operations checks to ensure all systems are functioning properly.
Activating and de-activating user accounts.
Firmware and software updates on both AV and IT equipment.
Assisting in inventory management and systems documentation.
A proven background supporting IT technologies in conjunction with a foundational understanding of network concepts, a minimum of 3 years experience, and preferably IT related certifications.
Desired IT experience:
Experience supporting and troubleshooting IT related systems.
A foundational understanding of networking and WIFI technologies.
Understanding of the operation and configuration principles of computer hardware and peripherals.
Experience using Microsoft office and collaboration applications such as Teams.
Experience thinking through and solving technology issues.
A strong awareness of cyber security challenges and best practices.
Required Attributes:
Honesty and ability to identify, acknowledge and learn from mistakes.
A strong ability to follow instruction and learn quickly.
A strong desire and passion to expand your IT knowledge and skillsets.
Excellent organization and coordination skills.
Ability to communicate effectively with peers and guests.
Strong logic and problem-solving skills.
Ability to identify opportunities for improvement in processes, procedures, and technology
A valid Driver’s License is required. May also be required to obtain a license or specific training for off-road vehicles or snow machines.
Ability to work weekends and holidays as required.
This position will require lifting and/or carrying of computer equipment across varying terrain, weekend work, and some evening work.
During the winter season, we travel up the mountain to provide support. The ability to Ski or Snowboard is highly preferred.
This position may be required to participate in a rotating on-call schedule.
We are a dog friendly company/office. Candidates should be comfortable with dogs.
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
Ability to work for extended periods of time sitting, standing, bending, reaching, and speaking on a constant basis.
Sugarbush Resort is an Equal Opportunity Employer
An offer of employment may be contingent upon the results of a background, MVR, or criminal records check
About Alterra Mountain Company Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Offices: 3501 Wazee St, Suite 400, Denver, Colorado 80216, US
About Alterra Mountain Company Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Offices: 3501 Wazee St, Suite 400, Denver, Colorado 80216, US
