Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer …
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$32/hr–$57/hr
Full-time
high school
Paid Time Off, Company Paid Holidays, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance
Posted 4h ago
~40 hrs/week
Responsibilities
The Field Service Technician is responsible for diagnosing, troubleshooting, and repairing heavy equipment at customer sites while maintaining accurate service reports and customer records. They also communicate repair statuses to customers and provide coaching to other technicians in the field.
Requirements
Candidates must have a High School Diploma or GED, at least 3 years of experience servicing heavy equipment, and relevant CAT-related coursework. Additionally, applicants are required to hold a DOT Health Card, a Class D Driver’s License, and an MSHA License.
Full job description
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
The Field Service technician works with some direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customer’s site in a manner that reflects the company’s vision of working as “One Professional Team.”
Pay Rate: $32.00 - $57.00 per hour. Pay is dependent on education and experience. Location: 2322 I-70 Frontage Rd, Grand Junction, CO 81505
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintains truck and crane inspection logs on a daily basis
Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code
Transmits photos, timecards, service reports, and other information through e-mail
Maintains good customer records on jobs that have been assigned
Maintains credit card receipts for accounting purposes
Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs
Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
Teaches and coaches other technicians in the field
Promotes Wagner Equipment Co. to customers
Accurately troubleshoots and repairs CAT equipment the first time
Reads, understands, and applies electrical and hydraulic schematics to repair work
Safely rigs or hooks components for lifting
Removes, repairs, and installs major components in varying configurations of equipment
Maintains tooling in good working order as per MSHA and OSHA regulations
Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
Maintains service vehicle in safe and good repair
Other duties as assigned by manager
Required Education and Experience:
High School Diploma or GED
Relevant CAT related courses
3+ years’ experience servicing heavy equipment
DOT Health Card
Class D Driver’s License
MSHA License
1+ years administrative/clerical experience
3+ years customer service experience
3+ years sales experience
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Ascending or descending ladders, stairs, etc.
Heavy work that includes lifting and/or moving objects up to 100 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Basic Knowledge of Microsoft Word and Outlook
Intermediate Knowledge of DBS
Intermediate Knowledge of ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equipment
Work Environment:
Noise: Loud
Indoors and Outdoors
Travel Requirements:
75%- 100%
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
#WTECH
Related keywords
Diesel TechnicianHeavy EquipmentCAT EquipmentField ServiceTroubleshootingHydraulic SchematicsElectrical SchematicsMSHAOSHADOT Health CardDBSET/SISPreventive MaintenanceRepairCustomer ServiceTechnical Support
Wagner Equipment Co. is committed to meet your total earthmoving equipment needs. We offer you quality Caterpillar machines and engines, and also carry agriculture equipment, crushing and screening equipment and several other lines of equipment from some of the industry’s most respected manufacturers. All are designed for long, dependable operating life, simple maintenance, and high operating efficiencies – in short, built to provide the lowest total cost of ownership.
We back this equipment with a level of support unmatched by any other area dealer.
Offices: 18000 Smith Road, Aurora, CO 80011, US · 700 Wagner Ct. SE, Albuquerque, NM 87105, Albuquerque, NM 87109, US · 200 Louisiana, Bloomfield, New Mexico 87413, US · 46777 US-24, Burlington, Colorado 80807, US · 3206 E Greene St, Carlsbad, New Mexico 88220, US
Caterpillar DealershipGenerator SalesRentalParts and ServiceHeavy Equipment SalesRentalParts and ServiceTechnology Solutions - Trimble and Cat AccugradeCompact Construction EquipmentContractor Tools and Supplies
How many Customer Service & Support jobs are open in Grand Junction, CO right now?
There are currently 314 open customer service & support positions in Grand Junction, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Grand Junction, CO?
Companies currently hiring include Kroger, Albertsons Companies, DICK'S Sporting Goods, Stonebridge, Community Hospital, Grand Junction, Colorado, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Grand Junction, CO?
Yes — 12 of the 314 open customer service & support positions offer remote or hybrid work (7 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Grand Junction, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.