Turndown Attendant - Residences at The Little Nell
Aspen, Colorado, United States · On-site
Entry level
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Part-time
high school
Paid Time Off Programs, Employee Ski Pass, Other Company Perks
Posted 16d ago
~40 hrs/week
Responsibilities
The Turndown Attendant provides evening turndown services for guest residences to create a welcoming and restful environment. Responsibilities include tidying rooms, refreshing amenities, and adjusting room ambiance according to brand standards.
Requirements
A high school diploma and prior hospitality or housekeeping experience are preferred. Candidates must be able to perform physical tasks such as lifting up to 50 lbs and working evening and weekend shifts.
Full job description
Company Description
Residences at The Little Nell offer exquisite private mountainside homes and guest rooms situated at the base of Aspen Mountain. Owners and rental guests enjoy exceptional personal service delivered by Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, and unparalleled access to America’s most famous mountain town — inspired by place, united by purpose, defined by you.
The dramatic, mountain-inspired architecture features exceptional finishes, custom furnishings, fine art, and curated collectibles, with expansive private decks and furnished balconies that overlook breathtaking mountain scenery and the vibrant energy at the base of the gondola. Residences at The Little Nell also provide access to a stunning rooftop pool and water garden, gym and yoga studio with a view.
For more information, visit https://www.thelittlenell.com/residences or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description
Position Summary
The Turndown Attendant is responsible for providing evening turndown service in accordance with the standards of The Residences at The Little Nell. This position plays a key role in creating a welcoming and restful guest environment through detailed room presentation and thoughtful touches. This position reports to the Director of Housekeeping.
Job Posting Deadline
Applications for this position will be accepted until August 9, 2026.
Essential Job Functions/Key Job Responsibilities
• Provide turndown service for up to 15 guest residences per shift
• Tidy rooms and refresh presentation following established brand standards
• Perform full turndown service when requested and return if privacy signs are removed
• Turn down beds, place message card and amenity on pillows
• Adjust lighting and play music via television to enhance room ambiance
• Ensure the TV remote is placed on the nightstand
• Turn off alarm clocks
• Secure balcony doors and close window drapes
• Fold guest clothing as needed
• Check and clean glassware; replace coasters if necessary
• Refresh bathroom, replace towels and mats, and restock amenities
• Other duties as assigned
Qualifications
Education & Experience Requirements
• High School Diploma or GED Preferred
• Prior housekeeping or hospitality experience preferred
Knowledge, Skills & Abilities
• Knowledge of housekeeping procedures and hospitality service standards
• Strong attention to detail and cleanliness
• Ability to work independently and efficiently with minimal supervision
• Professional appearance and courteous demeanor
• Ability to manage time and prioritize tasks during evening shifts
• Ability to write and read basic Spanish
• Ability to speak Basic English preferred
• Able to handle guest requests promptly and professionally
• Knowledge of hotel safety and emergency procedures
• Physical ability to lift, bend, and stand for extended periods
• Willingness to work evenings, weekends, and holidays as needed
Additional Information
Work Environment & Physical Demands
• Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
• Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a regular part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Employee Ski Pass
• Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
The hospitality division of Aspen One, featuring a portfolio of hotels, residences and private clubs.
Industry
Hospitality
Company size
11-50 employees
Founded
2020
Headquarters
Aspen, Colorado
LinkedIn followers
7,291
Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands. This includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel and its affiliated Residences located at the base of Aspen Mountain, as well as a new Nell property currently in development at Rockefeller Center in New York City.
Aspen Hospitality’s Limelight hotels are located across Colorado, with locations in Aspen, Snowmass, and Denver, and in Ketchum, Idaho. Two new Limelight hotels will also open in 2025 in Boulder, Colorado and Mammoth, California.
Aspen Hospitality also owns and operates the Aspen Mountain Club, Snowmass Mountain Club, and Mammoth Lakes Mountain Club. For more information, visit www.aspenhospitality.co.
Offices: 675 E Durant Ave, Aspen, Colorado 81611, US · 355 S Monarch St, Aspen, Colorado 81611, US · 65 Wood Rd, Snowmass Village, Colorado 81615, US · 151 S Main St, Ketchum, Idaho 83340, US · 501 E Dean St, Aspen, Colorado 81611, US
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