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$21/hr–$25/hr
Full-time
high school
8 Paid holidays, 17 PTO days, 16 Hours of paid sick time, Health insurance, Dental insurance, Prescription drug card
Posted 4d ago
Apply by Sep 4
~40 hrs/week
Responsibilities
The teller provides quality service by assisting customers with deposits, withdrawals, and account inquiries while maintaining accurate records. They also perform sales activities, open and close accounts, and manage operational tasks like vault operations and cash handling.
Requirements
Candidates must have a high school diploma or equivalent and a minimum of 24 months of prior banking experience. Proficiency in cash handling, customer service, and knowledge of banking regulations is required.
Full job description
Teller/New Accounts
Application Deadline: 4 September 2026
Department: 1318-Castle Rock
Employment Type: Full Time
Location: Castle Rock, Colorado
Compensation: $21.00 - $25.00 / hour
Description
GENERAL SUMMARY:
Provides quality service by assisting customers accurately and efficiently, and develops long term customer relationships. Oversees the receiving and paying of money to bank customers, and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained. Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions. Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.
Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties.
Prepares holds on deposits.
Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.
Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening.
Prepares all paperwork and assists the customer in signing the documents.
Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
Performs various customer service duties:
Answering phone calls and assisting walk-in customers, initiating customer research.
Processing check orders, closing accounts .
Processing customer account printouts.
Sorting daily mail.
Assisting with NSF, Non-post, and collections.
Assisting customer with Safe Deposit Boxes
Deposit verification for credit purposes.
Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.
Performs other related duties as assigned by management.
Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)
KNOWLEDGE, SKILL, AND ABILITIES:
Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
Skill in communicating with clients and co-workers in courteous and professional manner.
Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
Skills in effectively listening to customers and making appropriate referrals
Ability to maintain a high level of confidentiality.
Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.
Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers needs is being met.
Ability to demonstrate accuracy and efficiency in a fast-paced environment.
Ability to function as a team player.
Ability to perform any other duties/projects as assigned by management.
EDUCATION AND EXPERIENCE:
High school graduate or equivalent.
A minimum of 24 months of prior banking experience is generally expected.
Cash handling and customer contact experience preferred.
BENEFITS:
Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, above benefits are modified.
PHYSICAL REQUIREMENTS:
NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.
There's Only One. - Member FDIC | Equal Housing Lender.
Industry
Banking
Company size
201-500 employees
Founded
1978
LinkedIn followers
3,963
Bank of Colorado is a family-owned, locally managed, Colorado community bank with a 38-year history in Colorado guided by a strong community-banking model of local management and local control. Bank of Colorado is known for its strength and stability, superior customer service and active involvement in the communities it serves. That's the spirit we put behind our community banks. We're not just a bank in Colorado, we're Bank of Colorado.
Member FDIC. Equal Housing Lender.
Offices: 1609 E Harmony Rd, Fort Collins, Colorado 80525, US
Banking Services- Personal and Business BankingMortgagesLoans and Lines of CreditCash Management and Merchant Servicesand Online Banking- Mobile BankingBankingInsuranceFinancial ServicesVenture Capital
There's Only One. - Member FDIC | Equal Housing Lender.
Industry
Banking
Company size
201-500 employees
Founded
1978
LinkedIn followers
3,963
Bank of Colorado is a family-owned, locally managed, Colorado community bank with a 38-year history in Colorado guided by a strong community-banking model of local management and local control. Bank of Colorado is known for its strength and stability, superior customer service and active involvement in the communities it serves. That's the spirit we put behind our community banks. We're not just a bank in Colorado, we're Bank of Colorado.
Member FDIC. Equal Housing Lender.
Offices: 1609 E Harmony Rd, Fort Collins, Colorado 80525, US
Banking Services- Personal and Business BankingMortgagesLoans and Lines of CreditCash Management and Merchant Servicesand Online Banking- Mobile BankingBankingInsuranceFinancial ServicesVenture Capital