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$36/hr–$51/hr
Full-time, Temporary
high school
Posted 2d ago
~40 hrs/week
Responsibilities
The Practice Coordinator manages patient scheduling, referrals, and revenue cycle operations while serving as the primary point of contact for patients and physicians. This role also involves coordinating complex surgical schedules and collaborating with clinical teams to ensure seamless patient care.
Requirements
Candidates must have a high school diploma with four years of related experience or a college degree with six months of experience. Proficiency in computer software, strong organizational skills, and the ability to handle patient interactions effectively are required.
Full job description
Please note: this is a temporary assignment with potential to extend.
UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.
The Practice Coordinator 3 serves as the face of the Practice, collaborating with administrative, clinical, and management teams. Responsible for seamless operations and exceptional customer service, this role handles scheduling, referrals, revenue cycle management, and patient care coordination.
Responsibilities
New Patient Scheduling and Processing:
Manage referral work queues and act as the primary contact for referring physicians and new patients.
Schedule and register patients accurately, ensuring compliance with guidelines and collecting necessary information.
Explain first appointment procedures to patients in understandable terms and manage patient expectations.
Advanced New Patient Scheduling and Coordination:
Secure outside medical records, prioritize scheduling for complex patients, and inform patients about treatment options.
Coordinate care with various clinical disciplines and external providers to optimize schedules and expedite services.
Surgery Scheduling and Advanced Surgery Scheduling:
Coordinate outpatient and inpatient surgeries, ensure proper communication with patients, physicians, and hospital staff.
Manage complex scheduling, secure authorizations, and coordinate post-surgical appointments and paperwork.
Revenue Cycle:
Perform cash collection, communicate financial policies to patients, and obtain insurance authorizations.
Monitor provider open charts, work on denials, and secure complex authorizations.
Administrative and Patient Care Coordination:
Schedule patient appointments, triage telephone calls efficiently, and collaborate with clinical staff in problem-solving patient needs.
APeX and IT Specific Skills:
Perform APeX-specific tasks, manage referrals, appointments, and utilize various functionalities for patient care coordination.
Environmental Responsibilities, General Performance, and Customer Service Outreach:
Maintain workplace safety, patient confidentiality, participate in team building, and handle customer service inquiries and complaints.
Lead Role Duties:
Resolve escalated operational issues, provide guidance for process improvements, and act as a primary resource within the department.
The final salary and offer components are subject to additional approvals based on UC policy.
Qualifications
Required:
High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
Experience with in-person client service
Scheduling patients
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
Ability to analyze situations, prioritizes, and develops solutions and makes recommendations.
Ability to work with minimal supervision
Ability to use good judgment and work independently, at times under the pressure of deadlines
Ability to access situations prioritizes workload, develop solutions and make recommendations.
Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
Able to sit at a computer terminal with telephone headphones for extended periods of time.
Basic math skills required.
Proven ability to deal with a wide variety of individuals;
Ability to deal sensitively and effectively with patients.
Excellent organizational and problem-solving skills.
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
Pioneers in perioperative medicine. Dedicated to healing, teaching and discovering for more than 60 years.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1958
Headquarters
San Francisco, CA
LinkedIn followers
1,464
The Department of Anesthesia and Perioperative Care at UC San Francisco is a pioneering leader in providing outstanding, state of the art healthcare that is equitable and inclusive. In alignment with the wider UCSF mission to advance health worldwide, we are committed to optimizing perioperative outcomes, training the next generation of anesthesiology leaders, and translating discoveries to benefit the health and life of our patients and the wide range of communities we serve.
Consistently ranked in the top ten nationally in NIH-funded research, important discoveries by our department include the first use of CPAP in premature infants, key contributions to the pharmacology of muscle relaxants and inhaled anesthetics, first demonstration of intraoperative transesophageal echocardiography, and many others [https://anesthesia.ucsf.edu/anesthesia-timeline-fullscreen]. We have robust research programs, spanning the range from ion channel structure and function, to clinical and translational research [https://anesthesia.ucsf.edu/welcome-ucsf-anesthesia-research].
Our trainees have become leaders across the country. We are particularly proud of our residency program [https://anesthesia.ucsf.edu/education-program-ucsf-department-anesthesia], which provides unequaled diversity of experience in a major university medical center (UCSF Helen Diller Medical Center at Parnassus Heights), the San Francisco Veterans Hospital, Zuckerberg San Francisco General Hospital, Mount Zion Hospital, the UCSF Orthopaedic Institute, and the UCSF Benioff Children's, Betty Irene Moore Women's and Bakar Cancer (NIH-designated Cancer Center) Hospitals in the Mission Bay neighborhood. We offer ACGME fellowships in Critical Care Medicine, Pain Medicine, Cardiac Anesthesia, Obstetric Anesthesia, Pediatric Anesthesia, Acute Pain and Regional Anesthesia, and many additional non-ACGME fellowships. Our faculty are dedicated to teaching, nurturing, and mentoring the next generation of leaders.
How many Administrative jobs are open in San Francisco, CA right now?
There are currently 2,200 open administrative positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in San Francisco, CA?
Companies currently hiring include UCSF Department of Anesthesia and Perioperative Care, Sutter Health, San Francisco Department of Public Health, Mercy Housing, Episcopal Community Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in San Francisco, CA?
Yes — 578 of the 2200 open administrative positions offer remote or hybrid work (78 remote, 500 hybrid).
How do I apply for Administrative jobs in San Francisco, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.