Jacksonville, Florida, United States · On-site
$19/hr–$21/hr
Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to …
Skills: Financial Counseling, Patient Access, Medicaid Application, Medicare Application, HIPAA Compliance
Jacksonville, Florida, United States · On-site
Description Eye Health America partners with leading eye care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leade…
Skills: Ocular Measurements, Patient Workups, Vision Testing, Medical Scribing, Patient Flow Management
Jacksonville, Florida, United States · On-site
Responsibilities We are pleased to announce the following available position: PT Utilization Review Coordinator, including weekends $26-$37 This position is responsible for monitoring the treatment activities offered to …
Skills: Utilization management, Mental health, Dual diagnosis, Concurrent reviews, Appeals processing
Jacksonville, Florida, United States · On-site
$46k/yr
JACKSONVILLE HOUSING AUTHORITYJOB DESCRIPTION TITLE: Grant-Funded Family Self Sufficiency (FSS) Service Coordinator FLSA STATUS: Exempt DEPARTMENT: Resident Services - UNION STATUS: None REPORTS TO: FSS Service Coordinat…
Skills: Case Management, Social Services, Financial Coaching, Goal Setting, Resource Coordination
Jacksonville, Florida, United States · On-site
Cancer Specialists of North Florida is seeking an Office Assistant for our busy specialty practice, located at our Central Business Office. This is not a remote position. The Office Assistant provides administrative and …
Skills: Organizational Skills, Multitasking, Time Management, Written Communication, Verbal Communication
Jacksonville, Florida, United States · On-site
Responsibilities We are pleased to announce the following open position of FT NURSING STAFF SCHEDULER The NURSING STAFF SCHEDULER performs the scheduling and staffing function for Nursing Services for the hospital. Ensur…
Skills: Nurse Scheduling, Staffing Management, Medical Terminology, Microsoft Office, Patient Safety
Jacksonville, Florida, United States · On-site
Overview Job Duties A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a lice…
Skills: Vital signs, Patient preparation, Medical documentation, Medication administration, Laboratory specimen collection
Jacksonville, Florida, United States · On-site
Overview Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and …
Skills: Customer Service, Patient Scheduling, Registration, Electronic Medical Record, Cashiering
Jacksonville, Florida, United States · On-site
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description Job Title Associate I, Office Operations Intro: At FIS, our technology and our people are moving forward. We adv…
Skills: Customer Service, Interpersonal Communication, Office Operations, Facility Management, Vendor Coordination
Dun & BradstreetJacksonville, Florida, United States · On-site
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, mana…
Skills: Facilities Management, Contract Management, Budget Management, Project Management, Health and Safety Compliance
Jacksonville, Florida, United States · On-site
Overview Full Time Position Monday - Friday 8:00am - 5:00pm The Development Coordinator is responsible for insuring continuity and accuracy of office operations, administrative procedures, department policies and overall…
Skills: Fundraising, Office Administration, Interpersonal Skills, Analytical Skills, Verbal Communication
Jacksonville, Florida, United States · On-site
$65k–$90k/yr
Cantor Fitzgerald Securities is looking for a detail-oriented and organized Paralegal to join our dynamic team. In this role, you will play a crucial part in our Legal IT Transactional department, specifically focusing o…
Skills: Trademark Management, Patent Maintenance, Domain Name Management, Deadline Management, Excel Proficiency
Jacksonville, Florida, United States · Hybrid
Founded in 1920, Akerman is recognized as one of the nation’s premier law firms, with more than 700 lawyers across the United States. Akerman LLP is seeking a Commercial Real Estate Paralegal (5+ years) with strong…
Skills: Commercial Real Estate, Title Review, Survey Review, Closings Management, Contract Administration
Jacksonville, Florida, United States · On-site
Executive Director of the Catholic Foundation Reports to: Chief Development Officer FLSA: Salary Exempt Effective date: July 1, 2026 Please do not apply here. For consideration, please email resume to: Brent Morton Senio…
Skills: Strategic Leadership, Fundraising, Estate Planning, Planned Giving, Major Gift Solicitation
Jacksonville, Florida, United States · On-site
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCT…
Skills: Customer Service, Inbound Calls, Outbound Calls, Patient Education, Data Entry
Jacksonville, Florida, United States · On-site
JOB SUMMARY Responsible for sales and customer support responding to customer inquiries and managing sales leads that originate primarily from telephone inquiries ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to customer…
Skills: Sales Cycle Management, Customer Support, Lead Management, Negotiation, Inventory Management
Jacksonville, Florida, United States · On-site
JOB TITLE: Customer Service Representative REPORTS TO: Customer Service Manager LOCATION: 2730 Pickettville Road Suite 103, Jacksonville, FL 32220 JOB TYPE: Full-Time | Monday-Friday | 8:30AM-5:30PM COMPANY OVERVIEW: Rea…
Skills: Customer Service, Order Processing, Scheduling Coordination, Problem Solving, Organization
Jacksonville, Florida, United States · On-site
Overview Responsible for the day-to-day operations and professional nursing practice of assigned unit(s). Responsible for hiring and firing of nursing personnel, periodic employee evaluations, orientation of new employee…
Skills: Nursing management, Staff supervision, Budgeting, Performance improvement, Conflict resolution
Jacksonville, Florida, United States · On-site
The Credit Claims Examiner is responsible for delivering exceptional customer service while accurately adjudicating Credit Protection and Debt Cancellation claims. This role reviews claim documentation, determines covera…
Skills: Claims Adjudication, Customer Service, Credit Protection, Debt Cancellation, Fraud Investigation
Jacksonville, Florida, United States · On-site
We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call…
Skills: Inventory Control, Operational Leadership, Compliance Management, Team Leadership, Shipping and Receiving
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The Eligibility Specialist assesses patients for financial assistance and guides them through applications for government and charity-funded programs. They act as a liaison between patients, hospital staff, and agencies to secure funding and resolve coverage issues.
Requires a high school diploma or GED and at least one year of customer-facing experience, preferably in healthcare financial counseling. Candidates must have basic knowledge of Medicaid, Medicare, and Social Security Disability programs.
Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
The Eligibility Specialist I is a critical advocate for patients, helping uninsured and underinsured individuals access financial assistance for medical care. This role involves conducting detailed assessments, guiding patients through application processes for government and charity-funded programs and ensuring compliance with healthcare regulations. Successful candidates are empathetic, detail-oriented, and skilled at navigating healthcare systems to support patients in receiving the care they need.
Work Hours: Full time, 40 hours per week, hourly position. Flexibility required, with shifts available between Monday through Friday from 8:00am to 4:30pm to meet business needs.
Primary Locations: This position is onsite and will be required to service the primary hospital locations of:
UF Health Jacksonville, 655 West 8th Street, Jacksonville, Florida 32209
UF Health Jacksonville North, 15255 Max Legett Parkway, Jacksonville, Florida 32218
Meet with patients in-person, including bedside visits, to assess financial assistance eligibility and provide compassionate guidance on available programs.
Facilitate the application process for programs such as Medicaid, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation.
Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding and resolve coverage issues.
Manage multiple patient cases, prioritizing tasks to meet deadlines and ensure effective follow-up on pending applications.
Clearly communicate financial obligations, funding options, and program details to patients in an empathetic and professional manner.
Maintain accurate and confidential records in compliance with HIPAA and organizational policies.
Consistently achieve productivity and quality metrics, contributing to the organization's financial counseling objectives.
Efficiently use multiple systems and databases to gather, track, and report on patient data.
Assist with vacancy coverage, as needed.
Complete special projects, as assigned.
High school diploma or GED
At least 1 year of experience in a customer-facing role, preferably in health care patient access or financial counseling.
Basic knowledge of state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability.
Knowledge of medical terminology and healthcare accounts receivable processes.
Flexibility to provide support at nearby hospital locations within assigned market area, as needed for vacancy coverage.
Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail.
Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically.
Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients.
Capability to work in a fast-paced environment with changing priorities and patient needs.
Demonstrate genuine care for patients’ needs and concerns, building trust and rapport.
Work effectively with colleagues, hospital staff, and external agencies to achieve shared goals.
Ensure all documentation is accurate, complete, and submitted on time.
Reliable transportation and a valid driver’s license.
Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $19-$21 per hour. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
An end-to-end revenue cycle services provider serving healthcare organizations for over 30 years.
Savista provides end-to-end revenue cycle solutions and has been a trusted partner of healthcare organizations for over 30 years. We serve over 770 clients across 49 states, have been named a 2024 Top 10 BPO Healthcare by Healthcare Business Review, and have achieved the prestigious Peer Reviewed designation through HFMA.
Offices: Alpharetta, us
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