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Full-time
professional certificate
Posted 23d ago
~40 hrs/week
Responsibilities
The specialist coordinates and manages international air and ocean freight shipments from origin to destination while ensuring compliance with customs and transportation regulations. They act as a liaison between airlines, customs brokers, and customers to facilitate timely cargo movement and resolve operational issues.
Requirements
Candidates must have at least 3 years of experience in air import/export or freight forwarding and a strong understanding of international shipping documentation. Proficiency in Microsoft Office and transportation management systems is required, with industry certifications like IATA or IMDG considered a plus.
Full job description
The Air Import & Export Operations Specialist is responsible for coordinating and managing international air and ocean freight shipments from origin to destination. This role ensures compliance with transportation regulations, customs requirements, and company procedures while delivering exceptional customer service.
The specialist works closely with airlines, customs brokers, carriers, overseas agents, and customers to facilitate the timely, compliant, and cost-effective movement of cargo.
Key Responsibilities
Air Import & Export Operations
Coordinate and manage international air freight shipments from origin through final delivery for both import and export movements.
Arrange air freight bookings with airlines, freight partners, and overseas agents.
Review, prepare, and process required shipping documentation, including:
Air Waybills (AWBs)
Commercial invoices
Packing lists
Export declarations
Certificates of origin
Customs documentation
Monitor shipment milestones and proactively communicate shipment status, delays, and exceptions to customers and internal stakeholders.
Coordinate with airlines, trucking companies, customs brokers, warehouses, and overseas offices to ensure timely movement of freight.
Ensure shipments comply with applicable customs, TSA, IATA, CBP, and international trade regulations.
Track shipments from pickup through final delivery, identifying and resolving service issues or delays.
Ensure timely customs clearance and compliance with all applicable import regulations.
Maintain accurate shipment records and update transportation management systems (TMS) and customer portals.
Verify freight charges, vendor invoices, and billing information for accuracy.
Troubleshoot operational issues and develop solutions to minimize service disruptions.
Build and maintain strong working relationships with customers, carriers, airlines, government agencies, and global partners.
Respond promptly to customer inquiries and provide exceptional customer service throughout the shipment lifecycle.
Support cargo inspections, customs examinations, and government agency requests as required.
Ensure all operational files are complete, accurate, and maintained in accordance with company policies and regulatory requirements.
Collaborate with Sales, Customs Brokerage, and Accounting teams to ensure seamless shipment execution.
Identify opportunities to improve operational efficiency, reduce costs, and enhance customer satisfaction.
Participate in process improvement initiatives, training, and cross-functional projects.
Perform other duties as assigned to support the organization's international logistics operations.
Qualifications
Required
3+ years of experience in air import, air export, freight forwarding, or international logistics operations.
Knowledge of international shipping documentation and customs procedures.
Strong understanding of air freight operations and airline booking processes.
Proficiency in Microsoft Office Suite and transportation management systems.
Excellent communication, organizational, and problem-solving skills.
Ability to manage multiple shipments, priorities, and deadlines in a fast-paced environment.
Preferred
Knowledge of IATA regulations and dangerous goods handling.
IATA and IMDG certification is a plus.
Previous IAC Coordinator experience.
Customs brokerage or international trade compliance experience.
Industry certifications related to logistics or transportation.
Solutions. Delivered. PLS Logistics Services is one of the country’s leading logistics management services providers.
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1991
Headquarters
Cranberry Township, Pennsylvania
LinkedIn followers
45,245
PLS Logistics Services has delivered transportation solutions since 1991. Based in Cranberry Township, PA, a suburb of Pittsburgh, PLS Logistics Services provides dependable outsourced logistics solutions and freight brokerage services.
We manage over one million loads each year through all major freight modes: flatbed, van, LTL, rail & barge, air & ocean. Our customers benefit from our broad PLS transportation network of over 50,000 qualified carrier partners, along with Class-1 railroads and major barge companies.
Small and mid-sized businesses and Fortune 500 organizations alike trust PLS to manage their transportation. We are consistently ranking as a top logistics provider by Inbound Logistics, Transport Topics, and other industry-leading publications.
With decades of experience and satisfied customers, we've redefined how making logistics easier doesn't mean cutting corners. No matter the obstacle, our dedicated team of experts can craft a solution to fit any business and keep their bottom line intact. Our employees' passion, dedication, energy, and camaraderie are what make PLS the company it is today.
Offices: 2000 Westinghouse Dr, Suite 201, Cranberry Township, Pennsylvania 16066, US · 7014 AC Skinner Pkwy, Suite 260, Jacksonville, FL 32256, US · 401 N Broad St, Suite 942, Philadelphia, Pennsylvania 19108, US · 2100 Wharton St., Suite 515, Pittsburgh, PA 15203, US · 707 North Second Street, Suite 500, St Louis, MO 63102, US
How many Administrative jobs are open in Jacksonville, FL right now?
There are currently 1,641 open administrative positions in Jacksonville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Jacksonville, FL?
Companies currently hiring include UF Health, Mayo Clinic, Ascension, Baptist Health System, KLS Martin Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Jacksonville, FL?
Yes — 187 of the 1641 open administrative positions offer remote or hybrid work (67 remote, 120 hybrid).
How do I apply for Administrative jobs in Jacksonville, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.