Join Our Team: If you are passionate about healthcare and enjoy working in a dynamic environment, we want to hear from you! Southeast Orthopedic Specialists offers competitive compensation and benefits, as well as opport…
Skills: Medical scheduling, Insurance eligibility verification, Data entry, Customer service, Medical terminology
Join Our Team: If you are passionate about healthcare and enjoy working in a dynamic environment, we want to hear from you! Southeast Orthopedic Specialists offers competitive compensation and benefits, as well as opport…
Skills: Medical scheduling, Data entry, Customer service, Medical terminology, Insurance eligibility verification
Triad Financial Services, Inc.
Closing Admin Assistant - Bilingual
Jacksonville, Florida, United States · On-site
Mid level
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Jacksonville, Florida, United States · On-site
$27/hr–$41/hr
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Mattel Retail Team Associate - Jacksonville, FL 32092
Jacksonville, Florida, United States · On-site
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Performs pre-analytic specimen processing, operates a variety of laboratory and office equipment, enters information and test orders into the laboratory computer system and may respond to a high volume of phone calls see…
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Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Medical Assistant Team Leader | Family - Lem Turner | Days | Full Time
Jacksonville, Florida, United States · On-site
Mid level
Overview Job Duties Under the direction of the appropriate manager (Director, Practice Administrator, Operations Manager or Office Manager), supervises and coordinates the day-to-day clinic activities and personnel issue…
Skills: Medical Assistant, Team Leadership, Clinical Support, Personnel Management, Payroll Administration
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Full-time
high school
Competitive compensation, Professional development opportunities
Posted 14d ago
~40 hrs/week
Responsibilities
The Medical Office Scheduler is responsible for scheduling clinic appointments, verifying patient insurance eligibility, and processing referrals within the practice management system. They also handle incoming calls, triage patient requests, and ensure all health records are maintained in accordance with HIPAA guidelines.
Requirements
Candidates must have at least two years of experience in the healthcare field and strong computer and data entry skills. A high school diploma or GED is preferred, along with knowledge of medical terminology, ICD/CPT coding, and HIPAA regulations.
Full job description
Join Our Team: If you are passionate about healthcare and enjoy working in a dynamic environment, we want to hear from you! Southeast Orthopedic Specialists offers competitive compensation and benefits, as well as opportunities for professional development and growth. Join us in making a difference in the lives of our patients every day.
Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.
As Southeast Orthopedic Specialists continues to grow, we are looking for a Medical Office Scheduler in our Corporate Headquarters. Please see below for the functions and requirements for this position.
ESSENTIAL FUNCTIONS
Schedule clinic appointments including consultations, and follow-up visits, utilizing practice’s CPS/GE Centricity, and the Scheduling Assistant tool. Collect all pertinent demographic, insurance, and medical information and enter into CPS.
Obtain patient demographic information and insurance eligibility; updates and confirms necessary information to allow processing of claims to insurance plans.
Utilizes templates, scheduling assistant, and referral system to schedule patient appointments.
Confirm patient is eligible with insurance plan at the time appointment is scheduled.
Successfully processes referrals through the referral system, contact patients to schedule appointment and import referrals/documents to patients’ chart.
Answer and resolve all incoming calls and requests in a timely, accurate manner. Communicate with the director and/or supervisor about potential patient concerns. Triage and relay necessary messages to appropriate staff member.
Facilitate communication with referring providers to ensure patient is prepared for activation upon arrival of their appointment.
Participates in the daily operations of the processing patient appointment requests as a team, alongside the referral coordinator team members to enhance the patient experience and patient delight.
Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines.
Other duties as assigned.
EDUCATION
High school diploma/GED or equivalent working knowledge preferred.
EXPERIENCE
Minimum two years’ experience in the healthcare field is required and previous call center experience is preferred.
Excellent organizational skills and strong customer service orientation are required with strong background with computers and data entry.
Working knowledge of Centricity Practice Management is a plus.
KNOWLEDGE
Knowledge of medical terminology, ICD and CPT.
Federal, state and HIPAA privacy regulations.
Knowledge of scheduling patients in a clinic/medical practice setting.
SKILLS
Effective verbal and written communication skills.
Strong interpersonal, written and oral communications skills.
Demonstrates outstanding customer service skills, communicates well and utilizes excellent listening skills and telephone etiquette.
Excellent interpersonal skills (tact, discretion and courtesy necessary to interact cordially and effectively at all times).
Represent Southeast Orthopedic Specialists in a professional manner related to appearance, communication and the maintenance of patient confidentiality.
ABILITIES
Ability to multi-task in a fast-paced environment.
Ability to understand patient demographic information and determine insurance eligibility.
Ability to have consistent attendance and punctuality.
Ability to effectively incorporate the use of technology into day-to-day tasks (Outlook, Microsoft Office Suite, CPS/GE Centricity and Scheduling Assistant).
Ability to communicate effectively and compassionately with patients, co-workers, management, and providers.
ENVIRONMENTAL WORKING CONDITIONS
Normal office environment.
PHYSICAL/MENTAL DEMANDS
Requires sitting and standing associated with a normal office environment.
Combination of bending, lifting, and transferring activities.
Manual dexterity using a calculator and computer keyboard.
ORGANIZATIONAL REQUIREMENTS
HOPCo Mission, Vision and Values must be read and signed.
Northeast Florida’s Premier Orthopedic and Spine Physicians
Industry
Medical Practices
Company size
501-1,000 employees
Founded
2001
Headquarters
Jacksonville, FL
LinkedIn followers
3,997
Southeast Orthopedic Specialists began in 2001 with the mission to make industry-leading five-star orthopedic and spine care accessible to Northeast Florida. That mission has been driven by our ability to continually innovate and to offer the most advanced treatment options anywhere in the region.
Since that time, Southeast Orthopedic Specialists has grown to multiple locations throughout the Northeast Florida and Southeast Georgia regions and created partnerships with healthcare groups that share our mission, values and standards of care. Our team of expert providers delivers superior patient outcomes, which are rigorously ensured by a dedicated Quality Department. Together, we are setting the benchmark in musculoskeletal care through our focus on the patients we serve.
The physicians and specialists at Southeast Orthopedic Specialists specialize in all aspects of musculoskeletal care and offer the latest in both non-surgical and surgical options We are focused on ensuring that the highest standards of quality patient care are offered to each patient.
Follow us today on:
Facebook at https://www.facebook.com/seorthospecialists
Instagram at @southeastorthospecialists
Twitter at @SoutheastOrthos
Offices: 10475 Centurion Pkwy, Suite 220A and B, Jacksonville, FL 32256, US · 2627 Riverside Avenue, Suite 300, Jacksonville, FL 32204, US · 232 Ponte Vedra Park Dr, Ponte Vedra Beach, FL 32082, US · 15255 Max Leggett Pkwy, Suite 5300, Jacksonville, FL 32218, US · 4565 US Highway 17, 200, Fleming Island, Florida 32003, US
Sports Medicine SpecialistsHand Reconstructive SpecialistsTotal Joint Replacement SpecialistsSpine Surgery SpecialistFellowship TrainedPhysical Medicine and RehabilitationStem Cell TherapyPain ManagementChiropractic Treatmentpodiatry
How many Administrative jobs are open in Jacksonville, FL right now?
There are currently 1,664 open administrative positions in Jacksonville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Jacksonville, FL?
Companies currently hiring include UF Health, Mayo Clinic, Ascension, Baptist Health System, KLS Martin Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Jacksonville, FL?
Yes — 187 of the 1664 open administrative positions offer remote or hybrid work (67 remote, 120 hybrid).
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