Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · Hybrid
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
Description McIver Clinic has been a trusted leader in urological care in Jacksonville since 1921. With multiple locations throughout the greater Jacksonville area and more than 27 providers, we provide patient-centered …
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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Jacksonville, Florida, United States · On-site
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The Assistant Community Manager supports the Community Manager by overseeing leasing operations, resident relations, and property marketing efforts. They are responsible for maintaining accurate financial records, processing legal documents, and ensuring the property meets occupancy and financial goals.
Candidates must have at least two years of experience in residential property management and a high school diploma or equivalent. Proficiency in basic accounting, intermediate computer skills, and the ability to work a flexible schedule including weekends are required.
Description
Assistant Community Manager
Reports to: Community Manager
Supervises: No one (or property staff in the Property Manager’s absence)
Wage Status: Hourly (Non exempt, eligible for overtime)
At Bainbridge, we believe the #1 thing we do every day is lease apartments. This position is for the super-organized person who enjoys working with people and helping prospects find their perfect home. As second in command under the Community Manager, this position will be responsible for keeping all resident files up-to-date in OneSite, accounting for rents paid through the resident portal, handling delinquent residents, reviewing and approving the Final Accounting Statements (FAS), and preparing and delivering legal and formal documents. As the Assistant Property Manager, you will also assist with the turnover process with new leases and lease renewals.
Qualifications
Each duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions.
• Show, lease and move in prospective residents.
• Maintaining an excellent customer service relationship with residents, vendors, co-workers and the community.
• Stay on the cutting edge of market conditions, trends and product knowledge in the community and competitive communities; ensure same knowledge in leasing staff.
• Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans.
• Adhere to the Standard Operating Procedures.
• Play role in achieving community financial goals with assisting in the development, preparation and administration of the community’s capital and operating budgets.
• Provide clerical and phone support.
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/tenant statutes are followed.
• Review and approve Final Accounting Statements (FAS), ensuring all are timely and comply with state law and all changes are necessary and accurate as stated on the Move Out Inspection Report and company standards.
• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments inspected and compliant with established standards prior to move-in.
• Prepare and deliver all legal and formal notices in accordance with state law and company standards, including but not limited to late notices, change in term notices, and lease violations.
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Property Manager.
• Input all cash receipts to appropriate income accounts in OneSite and prepare and generate list of deposit receipts and amounts in accordance with company standards.
• Complete all OneSite computer training sessions and other OneSite processes in accordance with operational policies and procedures.
• Initiate all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evections or other legal proceeding; ensure all evictions and legal proceeding are followed through to completion.
• Conduct resident move-outs in accordance with state law and company standards.
• Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases and other management approved debits and credits in OneSite.
• Ensure timely collections of all rent receipts through the preparation and distribution of delinquency reports to the Property Manager.
• Communicate effectively with owners, residents, vendors and co-workers.
• Assist and ensure all customer complaints are handled promptly and appropriately.
• Adhere to established company standards for screening applicants for residency.
• Participate in planned resident activities.
• Complete accounting Pre-Close and Month End Reports.
• May be responsible for entering in invoices for payment, if applicable.
• Monitor, follow up and maintain accurate information with all In House Collections, accordance with company standards.
• Prepare write offs on a monthly basis for the Property Manager’s approval.
• Other tasks or duties as assigned by supervisor.
Requirements
Education • A High School education or equivalent is required; a college degree is a plus but not a requirement. • Ability to fluently read and write English. • Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
Professional Experience • At least two years of experience in residential property management or a related field is required.
Attendance/Travel • Ability to work any of the seven days of the week, 52 weeks of the year. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested. • Ability to serve on-call, as scheduled or as necessary. • Ability to travel to attend various company gatherings either in the general vicinity of your home, property or in another state.
Licenses/Equipment • Valid driver’s license and current automobile insurance are required; the position requires own vehicle to fulfill all of the job’s functions.
Skills Skills include an excellent ability to manage and motivate others; and effective communication with residents, prospects, co-workers, and vendors.
Other essential skills included but are not limited to: • Excellent communication skills • Strong administrative and organizational skills • Strong time management skills and ability to prioritize wisely • Strong customer service orientation • Good understanding of basic accounting practices • Knowledge of on-site maintenance requirements, including dealing with vendors and contractors • Ability to close a sale • Ability to drive and access to a car • Knowledge of state law as it relates to handling of Security Deposits and other resident-related fees and charges
Computer Skills • Basic computer and Internet knowledge • Intermediate knowledge of MS Word and Excel; proficiency with Outlook • Ability to operate and understand personal computer functions and company-utilized software packages
Learning and Development • Commit to ongoing professional development and career growth
Career Apparel • Must wear career apparel based on defined company standards
The Bainbridge Companies is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Creating Exceptional Living Environments
The Bainbridge Companies is a leading owner, developer and manager of luxury multifamily apartment communities throughout the Southeast, South and Mid-Atlantic. Founded in 1997, The Bainbridge Companies is a fully-integrated family of real estate companies engaged in the development, construction, acquisition, and asset and property management of residential and commercial real estate. With more than 200 years of combined experience, the Bainbridge executive team have developed, redeveloped, and/or repositioned more than 42,000 multifamily apartments and condominiums. Based in Wellington, FL, it also has offices in Atlanta, Charlotte, DC Metro, Nashville, and Orlando. Bainbridge strives to provide the highest quality apartment homes and communities in each of our markets and the highest quality living experience for our residents. Our team of experienced and knowledgeable professionals is devoted to creating an exceptional living environment and experience for all of our residents and lasting, mutually beneficial relationships with our partners.
Offices: 12765 W. Forest Hill Boulevard, Suite 1307, Wellington, FL 33414, US · 1616 Evans Road, Suite 104, Cary, NC 27513, US · 7700 Wisconsin Avenue, Suite 410, Bethesda, MD 20814, US · 5058 Savannah River Way, Suite 101, Orlando, FL 32839, US · 800 Battert Avenue SE, Suite 100, Atlanta, GA 303399, US
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