Houston, Texas, United States · Hybrid
The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business. This role delivers specific delegated tasks in managing a mo…
Skills: Client Relationship Management, Root Cause Analysis, Sales Operations, Problem Solving, Analytical Skills
Houston, Texas, United States · On-site
Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast…
Skills: Property Management, Financial Budgeting, Customer Service, Vendor Management, Project Management
Alice Springs, Australia · Hybrid
$140k–$150k/yr
Purpose and Impact: Amentum is currently seeking a Subcontracts Administrator IV to support our program in Alice Springs, Australia. Responsible for all phases of subcontract administration, cradle to grave, to include…
Skills: Subcontract Administration, Cost/Price Analysis, Negotiation, CPSR Compliance, FAR/DFARS
Houston, Texas, United States · On-site
Crescent is a differentiated U.S. energy company committed to delivering value through a disciplined, returns-driven growth through acquisition strategy and consistent return of capital. Our long-life, balanced portfolio…
Skills: Land Administration, Lease Analysis, Title Research, Contract Management, Data Analysis
Houston, Texas, United States · Hybrid
Position Summary: The patient account representative is responsible for the timely collection of third party and private pay receivables within regulatory guidelines. The Patient Account Representative II role centers on…
Skills: Insurance Follow-up, Denials Management, Medical Collections, Revenue Cycle Management, MS Excel
Houston, Texas, United States · On-site
We are hiring a Research Coordinator II to join UTHealth McGovern Medical School, Department of Internal Medicine, Infectious Diseases in Houston, TX 77030. In this role, you will provide day-to-day project coordination …
Skills: Clinical Research Coordination, Participant Recruitment, Informed Consent, Data Collection, AE/SAE Reporting
Houston, Texas, United States · On-site
We are seeking a detail-oriented Data Entry Clerk to provide clerical and data entry support for multiple departments. The ideal candidate will be responsible for maintaining accurate records, entering and updating infor…
Skills: Data Entry, Microsoft Word, Microsoft Excel, Typing Speed, Attention To Detail
Houston, Texas, United States · On-site
Overview The Contract Administrator will support assigned Supply Chain projects with a strong focus on contract data cleanup and amendment management. This role ensures adherence to client policies and procedures while p…
Skills: Contract Administration, Data Cleanup, Ariba, SAP, DocuSign
Houston, Texas, United States · On-site
$15/hr–$19/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Leasing, Property Management Software, Sales, Marketing, Customer Service
Houston, Texas, United States · On-site
Fisk Electric, a Tutor Perini Company, is seeking a Field Office Coordinator to join our project team in Houston, TX. About Fisk Electric If it’s electric, Fisk Electric Company has it covered. Since 1913, Fisk has been …
Skills: Administrative Support, Document Control, Project Coordination, Payroll Processing, Timekeeping
Houston, Texas, United States · On-site
Overview Richdale Apartments, a leader in the national ownership and development of luxury multi-family communities, is seeking bright, ambitious, and motivated professionals to join our leasing team. If you bring a posi…
Skills: Sales, Customer Service, Leasing, Communication Skills, Property Tours
Houston, Texas, United States · On-site
Texas Building Supply, a division of USLBM, serving the major markets in Texas with five building material yards and one window distribution facility across Austin, Houston, Dallas-Ft. Worth and San Antonio. . A Brief Ov…
Skills: Accounts Receivable, Customer Relations, Order Entry, Inventory Control, Sales Support
Houston, Texas, United States · On-site
Clark Construction seeks a marketing and proposal professional to join our creative, collaborative, and high-energy team. You assist pursuit teams in creating innovative proposals, presentations, and other materials that…
Skills: Proposal Management, Technical Writing, Adobe InDesign, Adobe Illustrator, Microsoft PowerPoint
Houston, Texas, United States · Hybrid
$67k–$76k/yr
Job DetailsJob Location: Houston - HOUSTON, TX 77043Position Type: Full TimeSalary Range: $67,000.00 - $76,000.00 SalaryJob Category: Human ResourcesAbout Us: Logisnext Americas Inc. has supported customers for more than…
Skills: Compensation Administration, Benefits Administration, Excel (V-Look Up, Pivot Tables), HRIS Operation, Job Description Management
Houston, Texas, United States · On-site
What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in. The UTHealth Department of Inte…
Skills: Written Communication, Verbal Communication, Feature Writing, Speech Writing, News Writing
Houston, Texas, United States · On-site
$18/hr–$25/hr
Description Now is the time to join Clear Lake Modern Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the nex…
Skills: Patient Care, Sterilization, Radiography, Intra-oral Photography, Patient Charting
Houston, Texas, United States · Hybrid
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Account Management, Client Management, Customer and Client Focus, Issue Management, Oral Communications
Houston, Texas, United States · On-site
Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals t…
Skills: Operational Leadership, Staff Supervision, Budgeting, Inventory Management, Scheduling
Houston, Texas, United States · Hybrid
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Sr. Business Analyst contributes in a lead role to the Sr. Management team in the evaluation, design, devel…
Skills: Project Management, Statistical Modeling, Strategic Thinking, Business Analysis, Data Analysis
Houston, Texas, United States · Hybrid
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Occupancy Planning, Space Planning, AutoCAD, Microsoft Excel, Microsoft PowerPoint
Houston, Texas, United States • Hybrid
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The role serves as the primary point of contact for a designated book of business, managing client and broker inquiries to improve NPS and persistency. Key duties include performing root cause analysis, coordinating with account managers, and delivering proactive service support for moderately complex accounts.
Candidates should have a Bachelor's or Associate's degree or 3-5 years of related experience, along with an active Texas Life & Health License. Proficiency in Salesforce and Microsoft Office is required, alongside strong analytical and customer-centric skills.
The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business. This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager. Accountable to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to manage all services aspects of Client Account service delivery, product offerings, funding types and platforms for assigned accounts within a market/region. This includes managing business relationships, delivery of moderately complex client and broker requests, using independent judgment and discretion, proactive service support and management of sensitive cases. Key responsibilities will also include facilitating root cause analysts and issuing resolution across matrix lines.
The incumbent candidate must be based out of the following office:
Houston, TX
Responsibilities:
• Serve as primary point of contact for a designated book of business and responsible to service excellence for clients and broker partners that include handling day-to- day service related needs, proactive issue identification, resolution and root cause analysis.
• Coordinates with manager and/or account manager to meet clients’ needs and ensure potential problems are averted. Keeps account manager informed of account status and opportunities for expanded business.
• Attend geographically assigned local market client/broker meetings
• Completes day-to-day Client Account Support tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.
• Builds strong relationships with the client/broker, proactively identifying the needs of the customer and satisfying the customer in a timely manner. Makes on-site presentations to existing and prospective clients to educate and inform on products as required and in support of client retention.
• Exhibits expert knowledge and understanding of moderately complex processes, compliance and regulatory requirements and can effectively apply in a fast- paced environment. Understands multi-product and benefit options for dual systems, platforms, funding types.
• Provide support for designated Client Service Operations Lead team on all issues and initiatives related to resolving issues or delegating to matrix business partners as needed.
• Accountable to collaborate with the Sales team to understand the products, benefits and services for sold cases. Make independent decisions and present proactive solutions/approaches to mitigate delays and potential service risk. Specifically identify risks, diagnose problems, perform root cause analysis, understand notifications as well as changes, influence, solve problems and make recommendations. Including participation in project execution.
• Provide subject matter knowledge to cross-functional teams and influence business partners accuracy and importance of timely submission to execute.
• Attention to detail, accuracy and ability to work under tight time constraints and communicate effectively for team success.
Qualifications:
• Bachelor/Associate’s degree in a related field preferred or at least 3-5 years of related experience.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.
Offices: 900 Cottage Grove Rd, Bloomfield, Connecticut 06002, US
There are currently 2,924 open administrative positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Houston ISD, McWilliams School of Biomedical Informatics at UTHealth Houston, Texas Children's Hospital, Oscorp Industries Consulting, Legacy Community Health, among others. Browse the listings above to see every active employer.
Yes — 385 of the 2924 open administrative positions offer remote or hybrid work (105 remote, 280 hybrid).
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