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Full-time
bachelor degree, associate degree
Global Career Advancement, Mentoring Opportunities, Competitive Salary, Employee Resource Networks, Diversity, Equity, And Inclusion Programs, Market Aligned Pay
Posted 29d ago
~40 hrs/week
Responsibilities
The specialist is responsible for managing the end-to-end order process and serving as a single point of contact for customers. Key duties include coordinating order fulfillment, resolving non-conformances, and building long-term customer partnerships.
Requirements
Candidates must have a university degree or college diploma in a related field and at least two years of customer service experience. Proficiency in Microsoft Office and strong organizational and problem-solving skills are required.
Full job description
A Place Where People Matter.
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.
Customer Service Specialist:
Reporting to the Assistant Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution.
What You’ll Do:
Receive and process customer orders
Develop solutions to customer needs/opportunities
Build and sustain long-term customer partnerships
Display effective communication and interpersonal skills
Collaborate effectively with team members
Resolve problems and non-conformances quickly
Other duties as required
What You’ll Need:
University degree or College diploma with specialized training in a related field (i.e. chemistry, sales, or customer service) with two (2) years of customer service experience
Must have a strong organizational aptitude, be detailed oriented and have excellent time management skills
Must have strong problem-solving skills with the ability to prioritize and multitask
Must be a team player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholders
Must have strong computer skills using Microsoft Office suite including Outlook, Excel, and Word
Where You’ll Work:
This is a hybrid role based out of our Guelph, ON location.
What We Offer:
Global career advancement and mentoring opportunities
Competitive salary
Employee Resource Networks that are advocating for advancing diversity, equity, and inclusion within the company.
Pay and Benefits:
The annual expected salary range for this position is $60,000 - $75,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
What You Can Expect:
Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employeessupport our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!
We offer a Total Rewards packagethat includes market aligned pay and incentives as well as a diverse benefits offering tosupport our employees’ physical, emotional, and financial wellbeing.
Univar Solutions supports sustainable solutionsfor the world around us so that we can do our part tohelp keep our communities healthy, fed, clean, and safe!
We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at [email protected].
Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.
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Related keywords
Chemical DistributionOrder TakingCustomer ExperienceOrder FulfillmentMicrosoft OfficeChemistrySalesCustomer ServiceStakeholder InterfaceSupply ChainLogisticsProblem Resolution
A global leader in specialty chemical and ingredient distribution
Industry
Chemical Manufacturing
Company size
5,001-10,000 employees
Founded
1924
Headquarters
Downers Grove, IL
LinkedIn followers
282,311
Univar Solutions is a leading global chemical and ingredient distributor and provider of value added services to customers across a wide range of industries. With a vast supplier network, deep market and regulatory knowledge, world-class formulation and recipe development, unparalleled logistics know-how, and industry-leading digital tools, Univar Solutions is a committed ally to customers and suppliers, helping them anticipate, navigate, and leverage meaningful growth opportunities.
Offices: 3075 Highland Parkway, #200, Downers Grove, IL 60515-1288, US · 10889 Bekay St, Dallas, TX 75238, US · 16959 118 Ave NW, Edmonton, AB T5V 1H3, CA · 15 N 3192 E, Idaho Falls, ID 83401, US · 2200 Chemin St-Francois, Dorval, QC H9P 1K2, CA
How many Administrative jobs are open in Guelph, Canada right now?
There are currently 122 open administrative positions in Guelph, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Guelph, Canada?
Companies currently hiring include University of Guelph - Experiential Learning, Linamar Corporation, Global Elite Consultants, Skyline Group of Companies, City Of Guelph, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Guelph, Canada?
Yes — 25 of the 122 open administrative positions offer remote or hybrid work (12 remote, 13 hybrid).
How do I apply for Administrative jobs in Guelph, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.