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Durham, North Carolina, United States · Hybrid
$49k–$66k/yr
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Full-time
high school, professional certificate, associate degree
Relocation Assistance
Posted 15d ago
~40 hrs/week
Responsibilities
The Certified Medical Assistant provides direct patient care by assisting medical staff with examinations, treatments, and routine clinical procedures. They also manage administrative tasks such as scheduling appointments, updating medical records, and handling insurance documentation to ensure clinic efficiency.
Requirements
Candidates must have a high school diploma or GED and graduation from an accredited Medical Assistant program. Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA and a current BLS certification are required.
Full job description
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Primary Care
Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance (based on eligibility)
Duke University Health System- Duke Primary Care-Raleigh seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.
Department Profile:
At Duke Primary Care Blue Ridge, our dedicated health care team—including family care doctors, nurse practitioners, and physician assistants—provides comprehensive medical care for patients of all ages. We offer a range of services, including annual physical exams, health screenings, preventive care, and diagnostics. Our team supports smoking cessation and treats acute illnesses like flu and colds while administering immunizations, including annual flu shots and travel vaccinations. We also provide diabetes education, nutrition counseling, and women’s health services, such as PAP smears and breast exams. For infants, children, and adolescents, we deliver well-childcare, routine check-ups, and school physicals, ensuring holistic management of conditions like allergies, asthma, and diabetes for all our patients.
Clinic Location:
3633 Harden Rd #100, Raleigh, NC 27607
Hours:
Open 8am - 5pm Monday to Friday
Job Summary:
The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.
Administrative Duties:
Answer telephones
Greet patients
Update and file patient medical records
Fill out insurance forms
Handle correspondence
Schedule appointments
Arrange for hospital admissions
Arrange for laboratory services
Handle billing and bookkeeping
Clinical Duties:
Assist medical and nursing staff in a variety of tasks including:
Taking medical histories and recording vital signs
Explaining treatment procedures to patients
Preparing patients for examinations and procedures
Assisting the physician during the examination and procedures
Collect and prepare laboratory specimens
Perform basic laboratory tests on the premises
Dispose of contaminated supplies Sterilize medical instruments.
Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
Prepare and administer medications as directed by a physician
Authorize drug refills as directed Telephone prescriptions to a pharmacy
Draw blood
Prepare patients for x-rays, tests and procedures
Take electrocardiograms Remove sutures/ staples
Change sterile and non-sterile dressings
Required Qualifications at this Level
Education
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Experience
Level I -- No experience required.
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.
General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensure, and/or Certification
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Knowledge, Skills, and Abilities
Good customer service skills.
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills
Medical terminology
Levels II and III -- Ability to independently seek out resources and work collaboratively
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
We put the person who needs our care at the center of everything we do.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1925
Headquarters
Durham, North Carolina
LinkedIn followers
24,489
Duke University Hospital (DUH) is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research.
Driven to bring extraordinary discoveries to fruition, deliver cutting edge clinical services to patients, and apply care and compassion to all stages of care, we maintain an unwavering focus on making the individuals and communities we serve healthier.
Today, DUH is the flagship of the Duke University Health System and a full-service, 957-bed, tertiary and quaternary academic medical center. Ranked nationally in 10 adult specialties by U.S. News and World Report for 2019-2020 and ranked first in North Carolina and first in the Raleigh-Durham area, care is delivered with inspiring passion and a deep commitment to put the person who needs our care at the center of everything we do.
Offices: 2301 Erwin Rd, Durham, North Carolina 27705, US
How many Administrative jobs are open in Durham, NC right now?
There are currently 864 open administrative positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Durham, NC?
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Durham County Government, Duke Health Technology Solutions, Cintas, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Durham, NC?
Yes — 140 of the 864 open administrative positions offer remote or hybrid work (57 remote, 83 hybrid).
How do I apply for Administrative jobs in Durham, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.