Title: Certified Medical Assistant Shift: FT - 8:30 AM - 5:00 PM Location: Shelters City Wide | Health Centers EW and Broadway Heartland Alliance Health’s (HAH) mission is to transform healthcare for the most vulne…
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$35k–$45k/yr
Full-time
high school, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Wellness Programs
Posted 25d ago
~40 hrs/week
Responsibilities
The Certified Medical Assistant supports clinical providers by managing participant flow and assisting with patient care activities in shelter settings. Key duties include obtaining vital signs, administering medications, and maintaining a sterile clinical environment.
Requirements
Candidates must have a High School Diploma or GED and graduation from an accredited medical assisting school. Required certifications include CPR and either AAMA CMA or AMT RMA certification.
Full job description
Title: Certified Medical Assistant
Shift: FT - 8:30 AM - 5:00 PM
Location: Shelters City Wide | Health Centers EW and Broadway
Heartland Alliance Health’s (HAH) mission is to transform healthcare for the most vulnerable – particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses – improving health for all and the well-being of our community.
This position provides a variety of services integral to the functioning of our shelter outreach programs. The Certified Medical Assistant (CMA) is primarily responsible for supporting clinical providers and community health nurses by facilitating participant flow, assisting with various participant care activities, and performing related administrative and clerical functions. The CMA ensures high-quality service to participants while respecting and maintaining confidentiality, demonstrating cultural competence, and working within established job parameters. Individual responsibilities and work volume are determined through annual Success Objectives, within the framework outlined below.
Essential Duties and Responsibilities:
Participant Flow Management:
Maintains participant flow by escorting participants from the intake area to designated service areas within the shelter.
Assists in the ongoing management of participant flow by ensuring that rooms are efficiently utilized, minimizing wait time.
Participant Preparation and Documentation:
Prepares participants for their visit, examination procedure, and/or treatment in accordance with established procedures.
Obtains vital signs as necessary and documents complaints based on information received.
Prepares appropriate paperwork for procedures, laboratory work, tests, or referrals for provider/Community Health Nurse (CHN) signature and comment.
Assistance with Procedures:
Assists providers and nurses with procedures in accordance with established protocols.
Assists in urgent and emergency medical situations, including obtaining and operating medical equipment.
Medication Administration:
Administers medication and/or immunizations under the direction of an RN and physician.
Appropriately documents medication administered.
Communication and Follow-Up:
Under the direction of a provider or CHN, assists by returning participant telephone calls related to prescription refills, normal laboratory results, referrals, etc.
Places telephone calls to pharmacies to request prescription refills, as specifically ordered by a provider.
Environmental Maintenance:
Maintains a high-quality participant care environment by cleaning, preparing, and stocking all examination rooms and treatment areas within the shelter.
Assists in the care, cleaning, sterilization, and maintenance of medical equipment and instruments.
Specimen Collection and Testing:
Assists in the collection, labeling, and processing of specimens.
Performs phlebotomy and simple laboratory tests as requested.
Compliance and Safety:
Adheres to OSHA and infection control policies and procedures.
Understands, respects, and demonstrates participant confidentiality in all endeavors.
Health Screenings and Education:
Participates in health screenings, educational programs, and team meetings.
Provides participant information and instructions, including HIV pre-test counseling and HIV-negative post-test counseling.
Administrative Support:
Performs receptionist, participant service, clerical, and other functions as needed to support the efficient operation of the shelter-based program.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educationand/orExperience:High School Diploma or GED and graduation from an accredited school of medical assisting
Certificates,Licenses, Registrations:CPR certification and American Association of Medical Assistants (AAMA) CMA Certification -or-American Medical Technologists (AMT) RMA certification. Consideration will be given to candidates who have registered to take the AAMA or AMT Certification exams. Candidates must take and pass the certification exams during their probationary period
LanguageRequirement:Bi-lingual in English and Spanish may be required
Benefits: We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth.
Medical, Dental, and Vision Insurance
Health Savings Account (HSA) or Flexible Spending Account (FSA)
Wellness Programs
Employee Assistance Program (EAP)
Tuition Reimbursement and Educational Assistance
401(k) Retirement Savings Plan
Life Insurance
Short-Term and Long-Term Disability Insurance
Paid Time Off (PTO)
Paid Holidays
Physical Demand
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.
Specific vision abilities required by this job include close vision and ability to adjust focus
Work Environment: The work environment characteristics described here are representative of those encountered while performing essential functions at the shelters. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is usually moderate.
While performing the duties of this position, the employee may frequently be exposed to air- and/or blood-borne pathogens.
While performing the duties of this position, the employee may be required to perform duties at off-site locations.
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.
Heartland Alliance—a leading human-rights organization— believes that everyone benefits when people who experience disparities are able to exit poverty, heal from trauma, and achieve stability; secure their rights; and shape policies that respond to their needs. Each year, we help ensure this opportunity for millions of people around the world who are seeking health & healing, safety & justice, and economic opportunity.
Why work for Heartland Alliance? Because it's more than a job, it's a purpose. Our multicultural staff of courageous champions are passionate about our mission and make Heartland Alliance a dynamic and exciting place to develop your career!
Visit heartlandalliance.org/careers
Offices: 208 S. LaSalle, Chicago, Illinois 60604, US
How many Administrative jobs are open in Chicago, IL right now?
There are currently 3,301 open administrative positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Chicago, IL?
Companies currently hiring include Chicago Public Schools, Northwestern Medicine, Becker Friedman Institute for Economics, Ann & Robert H. Lurie Children's Hospital of Chicago, UChicago Medicine Ingalls Memorial, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Chicago, IL?
Yes — 833 of the 3301 open administrative positions offer remote or hybrid work (142 remote, 691 hybrid).
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