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The Parts Coordinator will manage parts orders, returns, and invoicing while coordinating freight and maintaining stock accuracy. They will also utilize digital tools to provide exceptional customer service across voice, email, and chat channels.
Requirements
The ideal candidate possesses a customer-centric mindset, strong administrative experience, and excellent attention to detail. Proficiency in MS Office applications and a professional phone manner are required for this role.
Full job description
Company :
Terra Industrial New Zealand Limited
The role:
As a Parts Coordinator with Terra’s nationwide team, your role is to deliver exceptional customer experiences with every interaction. Working collaboratively with our service and warehouse teams, you will review and process parts orders, and returns, through to invoicing, coordinate freight options, generate and manage daily reporting and ensure stock accuracy is maintained.
You will utilise digital tools including Talkdesk and SalesLink to manage voice, email, web and chat customer channels ensuring customers are well informed of their orders at every step.
You will work with a tight knit nationwide team of coordinators and wider teams, where we share the load and lean on each other for support.
While this is a 9-month fixed-term opportunity, it's a fantastic chance to join the Terra Cat team, build valuable industry experience, learn from experienced professionals, and expand your career with one of New Zealand's leading Caterpillar dealerships.
Located Islington in Christchurch or Wiri in Auckland, the hours are Monday to Friday, 8 hours per day.
What Terra offers:
A competitive salary
Ongoing training to drive your career development
A great team with a huge depth of experience and active social club
Brand new, purpose built facility in Christchurch and newly renovated facilities in Auckland
Discount fuel card for family use
Access to EAP and annual wellness checks
What we are looking for:
A customer centric mindset and a great phone manner
Previous administration experience
Proven, strong attention to detail and accuracy in work
Competency with MS Office applications
At Terra Cat, we're proud to keep New Zealand moving by delivering Caterpillar equipment, technology and support to customers across the country.
To apply, please hit the apply now button and make your online application. Or for more information, call the Talent team on 0800 CAT JOB (0800 228 562).
Related keywords
Parts CoordinatorCustomer ExperienceWarehouseInvoicingFreightReportingStock AccuracyTalkdeskSalesLinkAdministrationMS OfficeCaterpillarIndustrialLogisticsCustomer Support
How many Administrative jobs are open in Auckland, New Zealand right now?
There are currently 239 open administrative positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Auckland, New Zealand?
Companies currently hiring include Faculty of Medical and Health Sciences, University of Auckland, Hato Hone St John, Auckland Council, PwC, ZURU, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Auckland, New Zealand?
Yes — 89 of the 239 open administrative positions offer remote or hybrid work (4 remote, 85 hybrid).
How do I apply for Administrative jobs in Auckland, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.