About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting t…
About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate and transform their operations, setting th…
Fonterra Christchurch Location Casual opportunities available Monday to Friday, hours flex between 7am to 6pm About Us | Mō Mātou At Canon Business Services (CBS), we're a technology solutions partner for ambitious organ…
Skills: Customer service, Hospitality, Communication skills, Multitasking, Organizational skills
About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon BusinessServices Centre Philippines helps organisations optimise, automate, and transform their operations, settingthe…
Skills: Accounts receivable, Billing, Payment allocation, Query resolution, Data entry
About Us As a market leader in Business Process Optimization and IT services for over 20 years, Canon Business Services Centre Philippines helps organizations optimize, automate, and transform their operations, setting t…
South Melbourne Location Casual position role available Great New Career Opportunity About Us Canon Business Services is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Aust…
Skills: Mailroom Operations, Digitisation, Computer Literacy, Microsoft Word, Microsoft Excel
Essential duties • Inbound and outbound customer enquiries at volume- acting as a central point of contact for our patients both via phone and email. • Identifying the patient's needs- clarifying information, assisting w…
Skills: Customer Service, Case Management, Communication, Active Listening, Complaint Resolution
Essential duties Team Leader Duties • Lead, coach, and develop the Sales Support & Operations team to achieve productivity, quality, and service-level targets • Manage workload allocation, priorities, and coverage to sup…
Skills: Sales Operations, Team Leadership, Sales Support, CRM, ERP
Essential duties Operational • Own the end-to-end Order Management Process o Check and ensure quote is complete, accurate and in accordance with the paperwork signed by the customer, including contract details, prior to …
Skills: Order management, Data entry, Analytical skills, Contract administration, Customer service
The Operations Supervisor – Patient Experience is responsible for overseeing the daily operations of the Patient Experience team, ensuring seamless delivery of patient support across phone, email, live chat/messaging, an…
Join a leading Solutions Provider driving innovation and transformation for our customers Gain exposure to enterprise digital transformation projects Join a collaborative, high-performing team focused on continuous learn…
Skills: Microsoft Dynamics 365 CE, Power Platform, Power Apps, Power Pages, Power Automate
Primary Job Functions: • Identify customer's issue and provide available support options. • Adhere to and demonstrate Quality Monitoring (QA) guidelines. • Adhere to program's Standard Operating Procedures • Demonstrate …
Skills: Customer Service, Contracts Management, Quality Monitoring, Standard Operating Procedures, Technical Support
Be part of a leading Solutions Provider driving innovation and transformation for our customers Gain exposure to enterprise digital transformation projects Join a collaborative, high-performing team focused on continuous…
Be part of a leading Solutions Provider driving innovation and transformation for our customers Gain exposure to enterprise digital transformation projects Join a collaborative, high-performing team focused on continuous…
Work for a leading Solutions Provider driving innovation and transformation for our customers Lead the design and delivery of enterprise scale MS Dynamics 365 and Power Platform solutions Join a collaborative AI Business…
Skills: Microsoft Dynamics 365 CE, Power Platform, Power Apps, Power Pages, Power Automate
Join a leading Solutions Provider driving innovation and transformation for our customers Gain exposure to enterprise digital transformation projects Be part of a collaborative team that values knowledge sharing, innovat…
Skills: Microsoft Dynamics 365 CE, Power Platform, Power Apps, Power Pages, Power Automate
Join a leading Solutions Provider driving innovation and transformation for our customers Gain exposure to enterprise digital transformation projects Join a collaborative, high-performing team focused on continuous learn…
Skills: Microsoft Dynamics 365 CE, Power Platform, Power Apps, Power Pages, Power Automate
Work for a fast paced MSP focused on customer success, technical excellence and innovation Be part of our growing AI Business Solutions practice delivering modern analytics and reporting solutions for enterprise and gove…
Skills: SQL Server, Power BI, Microsoft Fabric, T-SQL, ETL processes
12-month max-term opportunity Grow your skills through varied and rewarding project work Hybrid working – 3 days in the office Canberra or Sydney location About Us At Canon Business Services (CBS), we're a technology sol…
Skills: Financial reporting, Budgeting, Forecasting, Power BI, Excel
About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon BusinessServices Centre Philippines helps organisations optimise, automate, and transform their operations, settingthe…
Skills: Customer service, Communication skills, MS-Office, Organizational skills, Data accuracy
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Flexible Working Arrangements
Posted 1d ago
Apply by Aug 13
~40 hrs/week
Responsibilities
The role involves reviewing, negotiating, and analyzing changes to standard terms and conditions for customer contracts. It also requires collaborating with internal stakeholders and sales teams to manage contract signatures, novations, and process improvements.
Requirements
Candidates should have demonstrated experience in drafting and negotiating commercial contracts, with strong communication and organizational skills. A degree in political science, legal management, or legal studies is preferred but not essential.
Full job description
About Us
As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.
We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.
When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.
Essential Duties
· Review, negotiate (with the customer through sales) and analyze the requested changes to Canon’s standard terms and conditions.
· Work with the Contracts Manager to ensure that the requested changes and internal approvals are accurately.
· Liaise with internal stakeholders when necessary.
· Assist sales in endorsing agreements for signature to the internal stakeholders and the customer in accordance with internal policies and procedures.
· Assist with the preparation and communication of contract summaries of new master agreements outlining Canon’s key contractual commitments.
· Manage the novation/assignment of customer contracts.
· Suggest and implement continual process improvements for to improve productivity and customer satisfaction.
· Be seen as a trusted contractual advisor, engaging with all levels of the organization.
Other administrative tasks such as but not limited to research, maintaining of contract registers and register of precedents of negotiated terms for future contracts use.
Qualifications
· Graduate of political science, legal management or legal studies or relevant field, preferred but not essential.
· Demonstrated experience drafting and negotiating commercial contractual term and contracts.
· Strong attention to detail and accuracy.
· Excellent verbal and written communication skills.
· Demonstrated prioritization skills to accommodate rapidly changing requirements and ability to meet tight deadlines. This includes ability to handle pressure.
· Ability to work both independently and as part of a team.
· Ability to problem solve and troubleshoot and think on your feet.
· Be able to quickly establish good rapport with internal and external customers.
· Knowledge in using Salesforce, Nitro and DocuSign is an advantage.
If this sounds like you, we’d love you to apply!
We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.
As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.
Looking to join this diverse team? Apply online now.
Related keywords
Contracts AdministrationCommercial ContractsTerms And ConditionsNovationAssignmentContract RegisterSalesforceNitroDocuSignBusiness Process OptimisationLegal ManagementPolitical ScienceContractual CommitmentsStakeholder Engagement
Business Process Outsourcing | Philippines | A subsidiary of Canon Australia
Industry
Outsourcing and Offshoring Consulting
Company size
501-1,000 employees
Founded
2010
Headquarters
Taguig, Metro Manila
LinkedIn followers
12,989
Canon Business Service Centre Philippines, Inc. is a subsidiary company operating under Canon Australia Pty. Ltd. We are one of the world’s leading business process outsourcing (BPO) companies that caters to customers across APAC, Europe, and U.S. We offer smart business sourcing solutions to our customers for them to achieve efficient business processes, freedom to focus on their core business, and reach their business goals.
Established in July 2010 in the Philippines, the company started operations with only 15 employees servicing one client. From then on, we have grown exponentially to over 800 employees and continues to grow across sites in Manila and Pampanga.
The company obtained ISO 9001:2008 certification from SAI Global Limited, which is focused on meeting customer expectations and delivering customer satisfaction.
Canon Business Service Centre Philippines, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, color, race, ethic or national origin, gender orientation/identity, religion, civil status and/or disability.
Offices: 3rd Floor, One Campus Place Tower A, McKinley Hill, Taguig City 1630 Philippines, Taguig, Metro Manila 1630 , PH · Nepo Center, Teresa St., Angeles City, Pampanga 2009, PH
Managed ServicesTransaction Servicesand Information Technology Operations
Business Process Outsourcing | Philippines | A subsidiary of Canon Australia
Industry
Outsourcing and Offshoring Consulting
Company size
501-1,000 employees
Founded
2010
Headquarters
Taguig, Metro Manila
LinkedIn followers
12,989
Canon Business Service Centre Philippines, Inc. is a subsidiary company operating under Canon Australia Pty. Ltd. We are one of the world’s leading business process outsourcing (BPO) companies that caters to customers across APAC, Europe, and U.S. We offer smart business sourcing solutions to our customers for them to achieve efficient business processes, freedom to focus on their core business, and reach their business goals.
Established in July 2010 in the Philippines, the company started operations with only 15 employees servicing one client. From then on, we have grown exponentially to over 800 employees and continues to grow across sites in Manila and Pampanga.
The company obtained ISO 9001:2008 certification from SAI Global Limited, which is focused on meeting customer expectations and delivering customer satisfaction.
Canon Business Service Centre Philippines, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, color, race, ethic or national origin, gender orientation/identity, religion, civil status and/or disability.
Offices: 3rd Floor, One Campus Place Tower A, McKinley Hill, Taguig City 1630 Philippines, Taguig, Metro Manila 1630 , PH · Nepo Center, Teresa St., Angeles City, Pampanga 2009, PH
Managed ServicesTransaction Servicesand Information Technology Operations