Melbourne, Victoria, Australia · On-site
South Melbourne Location Permanent Full Time position available Great Working and Team Environment About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services A…
Skills: Mailroom operations, Reception duties, Data entry, Administrative support, Record management
Sydney, New South Wales, Australia · Hybrid
12-month max-term opportunity Grow your skills through varied and rewarding project work Hybrid working – 3 days in the office Sydney or Canberra location About Us At Canon Business Services (CBS), we're a technology sol…
Skills: Financial reporting, Budgeting, Forecasting, Power BI, Excel
Sydney, New South Wales, Australia · On-site
Join an established, globally recognised leader in imaging and technology Work directly with enterprise & government clients in a fast‑paced environment 100% onsite – permanent opportunity available at Camperdown locatio…
Skills: Customer Service, Issue Management, Asset Management, Fleet Optimization, Proactive Monitoring
Melbourne, Victoria, Australia · Hybrid
Melbourne location Casual positions available Great Working and Team Environment About the Role We are looking for an enthusiastic and detail orientated Customer Service Team Member to join our team. This role would suit…
Skills: Data Entry, Microsoft Office, Typing (50+ WPM), Attention To Detail, Document Scanning
Taguig, Metro Manila, Philippines · On-site
Essential Duties Ensure stock on Oracle R12 matches stock in the warehouse management system by performing reconciliation analysis and investigating discrepancies. If discrepancies are caused by a system error, report th…
Skills: Oracle R12, Warehouse Management Systems, Excel, Pivot Tables, VLOOKUP
Sydney, New South Wales, Australia · Hybrid
Work for a fast paced Managed Services provider focused on customer success, technical excellence and career growth Be part of a supportive, collaborative team with pathways for career development Opportunity to work acr…
Skills: Microsoft Intune, Microsoft 365 Administration, Windows 11 Deployment, Microsoft Entra ID, Level 1 & 2 Technical Support
Melbourne, Victoria, Australia · Hybrid
Join a fast paced Managed Services provider focused on customer success, technical excellence and career growth Be the trusted face of Canon Business Services for our strategic, enterprise level customers Work across mod…
Skills: Microsoft Intune, Kandji MDM, Microsoft 365 Administration, Windows 11 Troubleshooting, Microsoft Entra ID
Taguig, Metro Manila, Philippines · On-site
The main role of the Finance Process Lead is to ensure timely and accurate delivery of financial processes across accounting functions. The position drives operational excellence, compliance, and team performance to achi…
Skills: Accounts Payable, Accounts Receivable, People Management, Financial Reporting, KPI Monitoring
Auckland, Auckland, New Zealand · Hybrid
Fixed term role – 12 months Create standout guest experiences Auckland CBD About Us | Mō Mātou As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps orga…
Skills: Hospitality, Corporate Event Coordination, Venue Coordination, Facilities Support, Customer Service
Sydney, New South Wales, Australia · On-site
· Head Office environment at Macquarie Park NSW · Casual position up to 38 hours per week (Monday to Friday, 8:00 AM - 4:00 PM) · Work with a variety of large enterprise and government clients About us As a market leader…
Skills: Document Scanning, Archiving, Production Reporting, Customer Service, SLA Management
Taguig, Metro Manila, Philippines · On-site
About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon BusinessServices Centre Philippines helps organisations optimise, automate, and transform their operations, setting th…
Skills: Payroll Processing, HRIS, Master Data Administration, Employment Legislation, Customer Service
Wellington, Wellington, New Zealand · Hybrid
Own a diverse client portfolio Enable customer success through digital solutions Join a collaborative, supportive team Hybrid flexibility with real impact Location: Auckland or Wellington About Us | Mō Mātou As a market …
Skills: Client Portfolio Management, Service Delivery, Stakeholder Management, Relationship Building, SLA Management
Angeles City, Central Luzon, Philippines · On-site
The Junior IT Support is responsible for providing 24-hour support for operations for desktop software and hardware configuration, implementation, and maintenance as well as various technologies managed by the IT departm…
Skills: Desktop Support, Hardware Configuration, Network Administration, Windows OS, Mobile Device Support
Auckland, Auckland, New Zealand · On-site
Form part of a trusted global brand Strong team and knowledge sharing culture Company vehicle, tools and tech provided About Us | Mō Mātou Canon is a global leader in imaging solutions, trusted by millions for innovation…
Skills: Hardware Troubleshooting, Software Troubleshooting, Network Connectivity, Operator Training, Customer Relationship Management
Auckland, Auckland, New Zealand · Hybrid
Own a diverse client portfolio Enable customer success through digital solutions Join a collaborative, supportive team Hybrid flexibility with real impact Location: Auckland or Wellington About Us | Mō Mātou As a market …
Skills: Client Portfolio Management, Service Delivery, Stakeholder Management, SLA Management, Account Growth
Melbourne, Victoria, Australia · On-site
Port Melbourne Location Casual position role available Great New Career Opportunity About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organi…
Skills: Mailroom Operations, Digitisation, Computer Literacy, Microsoft Word, Microsoft Excel
Perth, Western Australia, Australia · Hybrid
Join a leading Managed Services Provider supporting tier‑one customers across diverse industries Learn and grow alongside a highly skilled and collaborative Service Desk team Hybrid role based in Osborne Park – work from…
Skills: Intune Endpoint Management, Windows 10/11, Office 365, Exchange Troubleshooting, Azure Fundamentals
Taguig, Metro Manila, Philippines · Hybrid
About Us As a market leader in Business Process Optimization and IT services for over 20 years, Canon Business Services Centre Philippines helps organizations optimize, automate, and transform their operations, setting t…
Skills: Sales support, Sales administration, Hardware licensing, Software licensing, Microsoft CSP
Taguig, Metro Manila, Philippines · Hybrid
About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting t…
Skills: Installation Coordination, Logistics Management, Stakeholder Management, Technical Support Coordination, Project Scheduling
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The role involves managing physical and electronic records, including record sentencing, in accordance with service standards. Responsibilities also include mailroom and reception duties, data entry, and handling client enquiries.
Candidates must possess a current valid driver's license and the ability to drive a van in traffic. Strong administrative, communication, and data entry skills are required, with previous mailroom or reception experience considered an advantage.
As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.
We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.
When you join Canon Business Services ANZ, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.
About the Role
Work onsite for our client Mondelez
South Melbourne location
Full time position
Operating hours Monday to Friday, No weekend work
Supportive team environment
Opportunity to be the face of our client's workplace
We are seeking a professional and customer-focused Reception Team Member to join our team. As the first point of contact for visitors, contractors and employees, you will play a vital role in creating a positive first impression while ensuring the smooth operation of reception and administrative functions.
To be successful in this role, you will display a positive "can-do" attitude and be a highly reliable individual. You will have excellent attention to detail, strong communication skills and a commitment to delivering exceptional customer service.
Manage the reception area and provide a professional front-of-house experience
Welcome and assist visitors, employees and contractors
Answer, screen and direct incoming telephone calls
Handle and respond to email enquiries
Manage visitor registrations and site access procedures
Perform accurate data entry and maintain records
Coordinate incoming and outgoing mail, couriers and deliveries
Assist with meeting room bookings and visitor coordination
Provide administrative support to the wider team
Manage office supplies and reception-related resources
Complete ad hoc administrative duties as required
Some moderate to heavy lifting may be required
Previous reception, customer service or administration experience is desirable but not essential, as training will be provided
Exceptional presentation and communication skills
Strong customer service focus with a professional and friendly manner
Accurate data entry skills and excellent attention to detail
Good knowledge of Microsoft Office and the ability to quickly learn new systems and technology
Excellent organisational and time management skills
Ability to prioritise tasks and work effectively in a fast-paced environment
Ability to work independently and as part of a team
Reliable, proactive and adaptable approach to work
A passion for delivering and exceeding client expectations
Please note: You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.
As an equal opportunity employer, all applicants will be considered.
Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.
All applicants must be eligible to work in the country they are applying to at the time of application.
Business Process Outsourcing | Philippines | A subsidiary of Canon Australia
Canon Business Service Centre Philippines, Inc. is a subsidiary company operating under Canon Australia Pty. Ltd. We are one of the world’s leading business process outsourcing (BPO) companies that caters to customers across APAC, Europe, and U.S. We offer smart business sourcing solutions to our customers for them to achieve efficient business processes, freedom to focus on their core business, and reach their business goals. Established in July 2010 in the Philippines, the company started operations with only 15 employees servicing one client. From then on, we have grown exponentially to over 800 employees and continues to grow across sites in Manila and Pampanga. The company obtained ISO 9001:2008 certification from SAI Global Limited, which is focused on meeting customer expectations and delivering customer satisfaction. Canon Business Service Centre Philippines, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, color, race, ethic or national origin, gender orientation/identity, religion, civil status and/or disability.
Offices: 3rd Floor, One Campus Place Tower A, McKinley Hill, Taguig City 1630 Philippines, Taguig, Metro Manila 1630 , PH · Nepo Center, Teresa St., Angeles City, Pampanga 2009, PH
Business Process Outsourcing | Philippines | A subsidiary of Canon Australia
Canon Business Service Centre Philippines, Inc. is a subsidiary company operating under Canon Australia Pty. Ltd. We are one of the world’s leading business process outsourcing (BPO) companies that caters to customers across APAC, Europe, and U.S. We offer smart business sourcing solutions to our customers for them to achieve efficient business processes, freedom to focus on their core business, and reach their business goals. Established in July 2010 in the Philippines, the company started operations with only 15 employees servicing one client. From then on, we have grown exponentially to over 800 employees and continues to grow across sites in Manila and Pampanga. The company obtained ISO 9001:2008 certification from SAI Global Limited, which is focused on meeting customer expectations and delivering customer satisfaction. Canon Business Service Centre Philippines, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, color, race, ethic or national origin, gender orientation/identity, religion, civil status and/or disability.
Offices: 3rd Floor, One Campus Place Tower A, McKinley Hill, Taguig City 1630 Philippines, Taguig, Metro Manila 1630 , PH · Nepo Center, Teresa St., Angeles City, Pampanga 2009, PH
