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Portland, Oregon, United States · On-site
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Portland, Oregon, United States · On-site
$19/hr–$24/hr
Benefits: Childcare discount Recognition programs Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance The Goddard School® located at 3311…
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Portland, Oregon, United States · On-site
$21/hr–$26/hr
Benefits: Childcare discounts Recognition programs Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance The Goddard School® of Northeast Portland located at: 3311 NE …
Skills: Curriculum Implementation, Classroom Management, Family Communication, Child Supervision, Professional Development
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Act as the first point of contact for clients, providing warm greetings and compassionate support during emotional situations. Manage appointment confirmations, triage emergency arrivals, and coordinate with service agencies for pet remains.
Seeking an experienced customer service professional capable of functioning calmly in a high-stress veterinary environment. Must have unrestricted authorization to work in the U.S. without future visa sponsorship.
BluePearl Pet Hospital in NE Portland (Hollywood) is seeking an experienced, full-time Veterinary Client Service Coordinator to join our daytime team!
Schedule: Wednesday–Saturday, 9:00 AM – 7:00 PM
Pay: $20 - $28 / hour
Are you an excellent customer service professional?
Do you offer guidance, comfort, and support?
Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?
If you are seeking an opportunity with a team that inspires growth working in a collaborative environment, we want to hear from you.
At BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.
As a Veterinary Receptionist:
You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.
You are always offering a friendly smile, strong eye contact and an approachable demeanor.
You are a compassionate listener.
You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.
You will assess immediately upon arrival each client’s rare need, as well as the pet’s general condition.
You will determine whether an emergency arrival is a “stat” versus “standard” emergency.
You will respond to non-patient calls or visitors and connect them to the appropriate team member.
You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.
You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.
In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
Health and well-being resources to assist with stress management, mental health awareness, compassion fatigue, burnout, communication, and conflict management skills.
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
We have hospitals located throughout the country, many of which are open 24 hours a day, every day of the year. Our veterinarians use innovative procedures, high-tech equipment and the latest treatment methods to provide comprehensive medical care to pets. We combine this expertise with a love for animals and the belief that kindness is the foundation of veterinary medicine. Our mission: Provide exceptional specialty and emergency care for pets by supporting each other through our shared passion, knowledge and talents. At BluePearl, we recognize that pets are part of the family. We honor the human-animal bond by providing the very best in advanced medical care for pets – including techniques that were once reserved exclusively for humans. Our vision: Elevate the industry in pursuit of sustainable veterinary excellence so pets receive the best care when they need it most. We are committed to upholding the highest medical standards and are constantly searching for new and better ways to treat our patients and advance our profession. Our Guiding Principles These Five Principles connect all of our BluePearl hospitals and guide the actions and decisions of our Associates every day. Quality: Quality begins with delivering our best to the people and pets we serve. It continues through all that we do. Responsibility: We take responsibility without being asked. We support the responsibilities of others. Mutuality: A mutual benefit is a shared benefit. A shared benefit will endure. Efficiency: Our resources are precious. Being efficient helps us accomplish more and waste less. Freedom: Freedom lets us shape our future. Performance allows us to remain free. Our Privacy Policy can be viewed at https://www.mars.com/privacy.
Offices: 2950 Busch Lake Boulevard, Tampa, Florida 33614, US
