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Full-time
professional certificate, bachelor degree
RRSP Contribution, Healthcare Insurance, Paid Time Off, Annual Training Allowance, Onboarding Program, IT Equipment Provided
Posted 112d ago
~40 hrs/week
Remote in Ontario, Canada
Responsibilities
Support clinic staff in the optimal use of a web-based electronic medical record (EMR) and ensure successful implementation tailored to each clinic. This includes defining customer needs, preparing technological parks, and conducting advanced training for medical staff.
Requirements
Requires post-secondary studies in health, education, health software, or project management with 2 to 3 years of relevant experience. Candidates must be bilingual in French and English, possess a valid driver's license, and be available for regular travel throughout Ontario.
Full job description
Company Description
MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy).
Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative.
Job Description
As a Product Deployment Specialist, your role consists of supporting clinic staff in the optimal use of our web-based electronic medical record (EMR), while ensuring a successful implementation adapted to the reality of each clinic. Your contribution to the deployment team will have a direct and significant impact on improving clinical processes. You will be joining a multidisciplinary team whose mandate is to welcome new clients and guide them in the adoption of our care management solutions.
Main Responsibilities
Be an integral part of the onboarding team by helping to define the needs of new customers.
Plan and prepare the technological park required for the deployment of MEDFAR’s products.
Implementation of functional interfaces required for the deployment of our products.
Develop IT clinical processes related to the deployment ensuring optimal use of our EMR product.
Participate in remote and on-site project deployments depending on size or complexity using tailored tools.
Prepare and conduct advanced training adapted to the clerical and medical staff of clinics.
Organize Q&A sessions for clients at clinics.
Design presentations and write project reports.
Support clients throughout the process.
Apply corrective and preventive interventions while targeting the improvement of clinical processes.
Qualifications
Contribute to our team with your strengths:
Post-secondary studies in the field of health, education, health software, and project management. any other relevant field or equivalent experience.
2 to 3 years of relevant experience in project management and software deployment.
Strong sense of organization and structure of a work plan.
Excellent customer service and thoroughness.
Ability to establish fruitful interpersonal relationships and recognize complex emotions coming from others.
Excellent communication in French & English, both orally and in writing.
Working conditions:
Location: Ottawa and surrounding areas
Employment Type: Permanent, full-time (40 hours per week)
Work Model: Remote
Languages: Bilingual (French and English), both written and spoken, is required
Travel: Regular travel required; frequency may vary by week
Requirements: Valid Class 5 driver’s license and access to a vehicle
Availability: Flexibility in schedule and ability to travel throughout Ontario
Additional Information
What’s in it for you?
By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry.
Remote work and flexibility (supporting work-life balance)
RRSP contribution
Healthcare insurance from day one
Paid time off: 3 weeks + 1 additional week between Christmas and New Year
Annual training allowance ($1,500) to support your professional development
An onboarding program to help you get familiar with our environment and the digital healthcare field
All IT equipment is provided, with additional gear if needed
Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being
A company culture focused on transparency, collaboration, and innovation
Join a dynamic and innovative environment where your work has a real and wide-reaching impact, helping to modernize healthcare in Canada and internationally.
Department: Onboarding
Province: Ontario
Related keywords
EMRElectronic Medical RecordHealthcare ITProduct DeploymentClinical ProcessesOnboardingSaaSHealth SoftwareProject ManagementBilingualFrenchEnglishCloud-based EMRMYLEHealthcare Management
Pour l'excellence et l'efficacité en santé | Driving Excellence and Efficiency in Healthcare
Industry
Software Development
Company size
201-500 employees
Founded
2010
Headquarters
Montreal, Quebec
LinkedIn followers
36,744
Total funding
$43M
Our mission is to promote excellence and efficiency in healthcare through our MYLE and PLEXIA electronic medical records.
MEDFAR leverages healthcare experience, research, and passion with the latest cloud-based technology to offer medical practices comprehensive and easy-to-use clinical management systems.
Our EMR solutions, MYLE and PLEXIA, are built with physicians in mind. MEDFAR R&D is performed in partnership with doctors and healthcare administration, and is driven by our clients' needs.
The MYLE EMR, tailored to general practitioners, and the PLEXIA EMR, tailored to specialists, allow physicians to focus on a richer patient-physician relationship by simplifying the clerical and administrative duties of daily medical practice. With MYLE and PLEXIA, it’s easy to see all of the patient’s files and data in one intuitive platform, providing medical professionals fast access to a complete profile to make better informed, safer care decisions.
Offices: 1224 rue Stanley #205, Montreal, Quebec H3B 2S7, CA
High-Performance Healthcare TechnologyBusiness Analysis and Workflow OptimizationAdvanced Business DevelopmentElectronic Medical RecordsDossier Médical ElectroniquePortail patientexpediente médico electrónicoSaludPacientesHistoria clínica electrónica