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Full-time, Contract
postgraduate degree
Health And Wellness Benefits Program, RRSP Match Benefits, Employee Stock Purchase Program, Internal Mobility Opportunities
Posted 92d ago
~40 hrs/week
Responsibilities
The Senior Logistics Coordinator manages day-to-day transportation operations, including route restructuring, fleet maintenance, and staff scheduling. They are responsible for ensuring service delivery performance, conducting quality audits, and coordinating mandatory safety training for couriers.
Requirements
Candidates require post-secondary education and 1 to 3 years of experience in the transportation industry, preferably within healthcare. Proficiency in MS Office and strong communication, coaching, and problem-solving skills are essential.
Full job description
Job posting: Senior Logistics Coordinator
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
Are YOU our next Senior Logistics Coordinator?
The Senior Logistics Coordinator is a hands on operational role who shall achieve optimal productivity in the day-to-day operations of Logistics. The Senior Logistics Coordinator will foster a culture of continuous improvement and learning.
Status: Permanent Full-Time
Hours of Work: Monday to Thursday, 40 hours bi-weekly
Vacancy Type: Existing
Location: Ottawa ON
Discipline: Transportation
Workstyle: 100% Onsite
Internal closing date: Wednesday, July 22, 2026
Why Dynacare is an amazing place for YOU:
Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
Work under the direction of the Operations Manager, assisting with day-to-day operations
Organize team stand-ups with the Manager to discuss organizational updates, initiatives, and implement programs/policies for increased efficiency, improved client experience, and reduced operational costs.
Provide clients with delivery-related information, ensuring high levels of customer experience
Act as a resource for route restructuring and workgroup changes, offering solutions and addressing concerns related to route restructuring, stop capacity, and customer-supplier alignment
Assist the Manager with administrative duties such as operational paperwork, staff scheduling, coverage arrangements, and vacation time management
Liaise with internal stakeholders (couriers, dispatch, warehouse, customer service, labs) to resolve service and operations issues; escalate as needed
Resolve routing or delivery issues, communicate changes to service requirements, and oversee fleet vehicle maintenance
Generate and maintain client reports and invoices; attend regular meetings with the Operations Manager to discuss operational metrics, and service delivery performance, and provide potential solutions for service or process issues
Perform quality assessments to ensure route completeness, compliance with regulations, and accuracy documentation
Monitor workgroup employees' and agent performance, conduct quality checks and audits, analyze results for training and coaching opportunities, and report findings to management for necessary action
Conduct post-safety check rides as part of accident follow-up and complete related paperwork
Provide new hire orientation and provide remedial training as required
Coordinate and monitor assigned operations within established deadlines, following best practices and safe work practices
Ensure a safe work environment by promoting proper health and safety procedures
Coordinate annual training plans for health and safety, defensive driving, TDG, WHMIS, and other mandatory courses for couriers; escalate issues to the Operations Manager, ensure training files are up to date and documented
Assist the Operations Manager in documenting workplace accidents, ensuring compliance with SOPs, reporting hazards, and working in accordance with safe working practices
Perform other duties assigned by the Operations Manager in accordance with company policies and procedures.
What YOU bring to the role:
Post-secondary Education
1 to 3 years related experience in a transportation industry preferably in healthcare environment.
Previous experience in dispatching, route coordination an asset
Updated certifications and licenses required to practice in the field.
Excellent written and communication skills
Proficient at providing coaching and feedback
Proficient in MS office suite, excellent computer and keyboarding skills
Other technical skills as applicable to the department/function
Has a good understanding of the Dynacare business and operating environment
Strong problem solving, decision making and judgement to resolve issues in a timely and effective manner.
Effective time management, and the ability to handle multiple priorities and deliver with strict timelines
Strong customer service skills, offering best in class service to internal and external customers
Able to effectively time manage, handle multiple priorities and deliver with strict timelines
Able to clearly articulate and assist in executing the strategic objectives set out by the business
Collaborate effectively across different functions, breaks down silos throughout the process
Strong customer focus with the goal of offering best in class service to internal and external customers
Continuous improvement mindset, always looking for innovative ways of doing things
Balance multiple priorities with sound decision making, critical thinking and organization skills
Ability to lead by example with a positive attitude and respectful of others
Continuous improvement mindset of bringing forward recommendations, collecting data and implementing solutions
Foster open communication between all team members
Working Conditions:
Ability to work flexible hours
Valid driver’s license
Ability to travel to and between locations basis may be required in some locations
Pay range:$24.00 - $26.50 per hour
The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirement
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.
Supporting healthy lives with commitment and care.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Brampton, Ontario
LinkedIn followers
38,448
Welcome to Dynacare, the leading provider of comprehensive health and wellness solutions in Canada. Our mission is to enhance the health and well-being of communities through accurate and timely diagnostic information. With a dedicated team of over 3,000 employees powered by state-of-the-art technology and scientific expertise, we deliver results that inspire hope, empowerment, and informed healthcare decisions. Trusted by customers, healthcare professionals, hospitals, corporate clients, and government agencies nationwide, we offer efficient specimen collection, accurate testing, and prompt reporting services. Our core values of compassionate care, resourceful solutions, accountability, collaborative teamwork, and customer satisfaction drive us every day.
Our commitment to excellence is exemplified through our specialized sub-brands, each dedicated to providing outstanding health services:
• Dynacare Plus: Through a secure online portal, we empower individuals to take control of their personal health, granting access to customized health information, test results, explanations, and personal health trends.
• Dynacare Insurance Solutions: Meeting the evolving needs of the insurance industry, we offer risk assessment services, including lab testing, paramedical exams, tele-interviews, and wellness services for life insurance companies and advisors.
• Dynacare Workplace: As a leading provider of workplace programs, we enhance workforce health and safety by promoting wellness, disease prevention, and conducting occupational health testing to ensure employee fitness for the job.
• Dynacare Next: Shaping the future of diagnostics, we offer advanced services such as specialized genetic testing and pharmacogenomics.
Join Dynacare today, and together we will shape the future of health and wellness in Canada.
#JoinDynacare #HealthSolutions #InspireGrowThrive #DynamicCareers
Offices: 115 Midair Court, Brampton, Ontario L6T5M3, CA
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