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Part-time
high school
Medical, Dental, Vision, 401k Match, Phone Service Discounts, Development And Growth Opportunities
Posted 30d ago
~40 hrs/week
Responsibilities
The Retail Sales Representative acts as the connection between customers and the T-Mobile brand by providing world-class service and driving monthly revenue goals. Responsibilities include managing customer accounts, processing payments, and maintaining store appearance and operational standards.
Requirements
Candidates must have a high school diploma or GED and at least 6 months of retail or sales experience. Additional requirements include bilingual skills, the ability to work flexible hours, and the physical capacity to stand for long periods and lift up to 25 pounds.
Full job description
Retail Sales Representative
JOB DESCRIPTION
Part-Time Retail Sales Representative
T-Mobile Premium Retailer - TCC Wireless
Make up to $20+/hour all in!
Base pay and commission!
The Retail Sales Representative enjoys a fast-paced and high energy environment. As a Retail Sales Representative you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out – from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long lasting relationships and meaningful connections with not only your customers, but your business colleagues as well.
Essential Functions:
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
Builds relationships with TCC Wireless employees and customers across all channels of the business.
Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
Ensures compliance with all company policies and procedures.
Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
Retail Sales Representative is responsible for achieving assigned performance metrics.
Minimum Qualifications:
High School Diploma or GED
Minimum 6 months experience in retail and/or sales with a strong customer focus
Legally authorized to work in the United States
Ability to work nights, weekends, and holidays in a retail environment
Professional, energetic, honest, patient and empathetic
Ability to problem solve, analyze results, plan for the future, and make good decisions
Excellent written, verbal and interpersonal communications skills
Reliable transportation
Must be able to stand for long periods of time on the sales floor
Must be able to move and/or lift up to 25 pounds
Must have Bilingual Skills
Benefits Offered:
Medical, dental and vision
401k match
Phone service discounts
Development and growth opportunities
EEO Statement:
TCC Wireless, LLC is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TCC Wireless is one of the largest T-Mobile premium retailers in the nation. 300+ Stores in 24 States | #bethechange
Industry
Wireless Services
Company size
1,001-5,000 employees
Headquarters
Bloomingdale, Illinois
LinkedIn followers
5,733
TCC Wireless is one of largest T-Mobile premium retail partners in the nation. We are a collection of devoted retail wireless professionals & fans with a passion for the business! We are always seeking enthusiastic and fun people to join our growing family in this exciting industry!
We Value People! We know that our devoted employees and loyal customers are everything! We care about our employees and we care about our customers! We know the success of our organization is owed to our outstanding employees and the trust of our customers. The foundation of our core is our continued commitment to both.
We believe in helping our employees achieve their BEST so that they can deliver EXCEPTIONAL service to our customers
Offices: 175 S Bloomingdale Rd, Bloomingdale, Illinois 60108, US